Carol Dissusa
Bio
Carol Dissusa, a strategic leader with 15+ years of experience, drives marketing growth at Damco, shaping strategy and business generation.
Stories (38)
Filter by community
Understanding the Symbiotic Partnership of Blockchain and Salesforce
In the current digital transformation era, data security is a big concern for enterprises, especially in sectors with floods of customer data. For certain businesses, customer relationship management (CRM) systems such as Salesforce are a backbone that stores and manages high volumes of sensitive customer data.
By Carol Dissusa9 months ago in 01
How Salesforce Service Cloud Implementation Can Drive Customer Loyalty?
Salesforce Service Cloud is one of the most prominent solutions to help service teams deliver customer support across any channel and at any time. This platform provides the complete toolset to enhance customer service and optimize workflows. Also, it provides dashboards, reports, pre-built integration apps, and knowledge articles to improve the capability of service teams. The feature-rich capability of Service Cloud plays a key role in personalizing customer interactions and building long-lasting relationships. In this blog, we will understand how Salesforce Service Cloud implementation can drive customer loyalty.
By Carol Dissusa10 months ago in 01
How Salesforce Marketing Cloud Consultants Leverage AI
Modern businesses are always on the hunt for fresh ways to connect with their customers and deliver optimized user experiences. Among the revolutionary tools that drive this quest is AI, which is eventually changing the face of marketing. Salesforce Marketing Cloud is at the forefront of helping organizations derive power from AI. However, to get maximum benefits from Marketing Cloud and AI, businesses might need the services of experienced Salesforce consultants. These experts know how to utilize AI and set it up as per their core business objectives. In this piece, we will see how.
By Carol Dissusa12 months ago in 01
Behind the Scenes: How Salesforce Partners Build Custom Solutions to Solve Unique Challenges
Today, organizations face specific challenges that call for customized solutions. Salesforce partners are the masterminds behind crafting these custom solutions, leveraging the robust Salesforce platform to meet business needs. This approach helps enhance operational efficiency and ignite innovation across industries. In this piece, we’ll understand how Salesforce partners help build custom solutions to tackle diverse challenges faced by businesses.
By Carol Dissusaabout a year ago in 01
Top 5 Salesforce Lightning Migration Practices for a Smarter and Faster Transition
Migrating to Salesforce Lightning is not simply a technical upgrade but a strategic investment. Salesforce Lightning enhances functionality with a more advanced UI and brings innovative tools that include Lightning Flow, Einstein Analytics, and App Builder. Salesforce Classic to Lightning migration isn't plug-and-play; it's a process of careful planning and implementation that might require proper guidance from Salesforce consultants. This blog will assist you in determining the top 5 Salesforce Lightning migration practices, ensuring a smart, fast, and seamless move.
By Carol Dissusaabout a year ago in 01
How Salesforce Managed Services Elevate Your CRM Through Advanced Analytics
Salesforce has become a key success enabler for organizations to optimize business processes and drive customer engagement. However, as businesses expand, managing Salesforce's extensive capabilities can become challenging. This is where Salesforce managed services come into the picture. These services offer solutions that enhance CRM systems with strategic support, efficient processes, and advanced analytics.
By Carol Dissusaabout a year ago in 01
How a Salesforce Implementation Partner Enhances Sales and Service Cloud Capabilities
Embracing Salesforce Sales and Service Cloud can truly transform an organization. These tools not only elevate customer relationship management but also streamline sales processes and boost productivity. Picture having all your sales and service tools customized just for you, making daily tasks smoother and more efficient. It's like having a personal assistant. Yet, without the right expertise, companies tend to fail to fully exploit these cloud solutions. Here’s where involving a Salesforce implementation partner proves beneficial. Their Salesforce-certified experts offer specific customization, integration, and training to maximize the full potential of Salesforce.
By Carol Dissusaabout a year ago in 01
How Salesforce Lightning Implementation Drives Innovation with AI and Automation
Salesforce Lightning is built to take sales productivity to the next level. Its interface is designed to help employees work smarter and faster. Nevertheless, the changes and benefits that accompany Salesforce Lightning implementation extend way beyond just the Lightning interface. Organizations also get access to powerful AI and automation capabilities that help improve business processes and decision-making.
By Carol Dissusaabout a year ago in 01
Building a Resilient CRM Strategy: The Essential Role of a Salesforce Partner
Salesforce, with its extensive ecosystem of solutions, has emerged as a platform of choice for organizations looking to create agile and scalable CRM systems. Collaborating with a Salesforce partner is essential for organizations that want to implement Salesforce while ensuring substantial results in their favor. These partners help build a resilient CRM strategy, the foundation of which lies in a CRM system that’s adaptable to market changes and evolving customer needs. A reliable Salesforce partner helps your business derive maximum benefits from your platform while guaranteeing that your CRM strategy remains adaptive to changing business needs.
By Carol Dissusaabout a year ago in 01
How to Attract and Retain Top Salesforce Developers in a Competitive Job Market
Salesforce is one of the top CRM platforms in the world with a high market share, making it extremely desirable for businesses of all sizes and in all sectors. Organizations utilize it to drive growth and manage customer relations successfully. However, to ensure seamless deployment and optimal performance of the CRM, businesses need to hire Salesforce developers.
By Carol Dissusaabout a year ago in 01
Hiring Hacks: Tips to Secure the Best Salesforce Developers
In recent years, the Salesforce platform has gained immense popularity among organizations across the world. This has resulted in a surge in the demand for expert Salesforce developers. These professionals tailor Salesforce’s robust capabilities to meet the specific requirements of organizations, driving productivity, efficiency, and growth. However, seeking high-quality Salesforce developers is often challenging. In this article, let’s discuss the important strategies to hire Salesforce developers that help organizations fully utilize Salesforce.
By Carol Dissusaabout a year ago in 01
