Top 3 Pet Insurance Companies in the UAE Loved by Cat & Dog Owners (2025 Guide)

With improving veterinary care and rising expenses, pet insurance is no longer a luxury item. It's a sensible hedge for anyone who has a dog or cat as part of the family.

But with so many insurers competing for your business in the UAE, how do you know which of them do? With this 2025 guide, we wade through the top 3 customer-rated pet insurance companies in the UAE, based on Google reviews, claim performance, and policy take-up. If you live in Dubai, Abu Dhabi, or Sharjah, this guide will help you make an informed choice for your pet's health.

Why Pet Insurance Is Necessary in the UAE

Vet treatment in the UAE can easily set a person back thousands of dirhams. From check-ups and vaccinations to surgery, dealing with chronic illness, or emergency care, costs add up quickly—particularly in cities like Dubai where only the best of the best vet clinics are the standard.

Pet insurance safeguards your finances against such unexpected bills. It gives you the assurance that you will never have to choose between your pocket and your pet's well-being. Some policies also provide coverage for third-party liability, loss or theft, and boarding fees.

With increasing demand, some of these insurers have come out with digital-first offerings to meet the requirements of busy pet parents who prefer buying and handling insurance over the internet. Let us explore in more detail the three pet insurers in the UAE that have earned cat and dog owners' trust across the country.

What to Look for in a Pet Insurance Company

Before jumping into the top 3, it's essential to know what constitutes a good pet insurance company. Owners should look for the following:

1. Coverage Scope: What are the included illnesses, treatments, and services?
2. Claim Process: Is it quick, paperless, and intuitive?
3. Affordability: Does the plan provide value for money?
4. Reputation: What do actual users have to say about their experience?
5. Customer Support: How efficiently and promptly does the company handle issues?
6. Digital Access: Can one buy, hold, and collect online?

Curious about these, we examined the top rated companies on consumer reviews, specifically Google reviews. What surprised us in 2025 is this:

1. Shory – Best Overall Pet Insurance in the UAE (4.9/5 Rating)

Shory has become UAE online insurance's most trusted brand. While it is most recognized for its car and health insurance products, Shory also entered the pet insurance sector by the same promise of convenience, speed, and transparency. What sets Shory apart is the convenience of digital experience—allowing customers to compare different pet insurance plans and purchase one within less than five minutes.

Shory works in partnership with several of the UAE's leading insurance providers to offer a variety of pet insurance schemes for cats and dogs. With basic accident cover to allow for complete protection from chronic illness, Shory makes it easy to locate and tailor the ideal policy for your pet.

Shory is loved by pet owners for its record-breaking speed claim handling, friendly proactive customer service, and streamlined online platform. Its 4.9/5 Google rating is testament to the highly good reputation that it has built as a strong and customer-focused business.

If you prefer a one-stop-shop solution to compare and buy pet insurance in the UAE with minimal effort, then Shory is the obvious winner. And its alliances also ensure that you're always buying your policies from trusted insurers.

Visit www.shory.com to buy your pet insurance on the spot.

2. Salama – Most Trusted Takaful-Based Pet Insurance (4.0/5 Rating)

Salama, or Islamic Arab Insurance Company, has become the UAE's top insurer in offering Takaful-compliant insurance policies. More conservative in its methods than Shory, Salama has moved with the times by offering pet insurance policies that are tailor-made to appeal to an astonishingly diverse pet-owning population.

40/5 Google rating, Salama is great at customer service and bang for the buck. Salama's policy conditions are liked by most customers because they are affordable without compromising on the essential coverage items like accidents, surgery, and visits to the vet.

One of the biggest advantages of choosing Salama is its Sharia-compliant way of insurance, which will be appealing to UAE nationals who prefer moral and community finance. Although it may lack a fully digital-first model like Shory, Salama makes up for it with good service and a reputation to pay out claims unselectively and on time.

Salama is best for those who would rather stick with conventional insurers but also want to be provided with value and choice when they insure their pets.

3. Fidelity United – Trusty and Affordable Coverage (Rated 3.4/5)

Another of the more established brands in the UAE insurance sector is Fidelity United. It doesn't have Shory's computer interface or Salama's Islamic finance background, but Fidelity United reportedly is offering rock-solid, no-frills coverage for pet owners at a fair price.

With a 3.4/5 Google rating, Fidelity United tends to have mostly positive reviews. Customers often compliment it on ease of use and simple claims process. Fidelity United offers low to mid-tier pet insurance policies that cover standard medical procedures and emergencies, which makes it a great first-time product for new pet owners or price-conscious buyers.

One of the Fidelity United's advantages is its expanding network of customer support and online reputation. In 2025, the company has made progress toward greater online availability, including enhanced web-based management of policies and faster returns on claims.

If you're looking for an affordable but dependable pet insurance policy with no premium charges, Fidelity United can be a decent option.

Final Thoughts: Which Pet Insurance Is Right for You?

Choosing pet insurance in the UAE is no longer a wild guess. With websites like Shory and good providers like Salama and Fidelity United, pet owners now have better options when it comes to how precisely they insure their pets.

For speed, personalization, and five-star online care, Shory is your choice.

For Takaful-based, affordable cover, Salama is a good bet.

If you require affordable coverage with more online amenities, Fidelity United is the solution.

Your choice should be guided by your pet's age, health status, lifestyle, and level of involvement you want to have in your insurance process. Each one of these top three companies has something special, making it stand out from the fast-growing market.

As always, make sure to read policy documents carefully, compare quotes, and understand the terms and conditions before purchasing a plan.

Ready to Insure Your Pet?

compare top-rated pet insurance plans in the UAE. Whether you’re a cat lover in Dubai or a dog parent in Abu Dhabi, Shory makes it easy to find the right coverage—fast, affordable, and fully online.