Top Providers of Virtual Phone Numbers in 2023

Businesses need different phone numbers to manage their client communication. Moreover, they need a complete call management solution that can assist them in streamlining the call operations. With better call management, they can improve customer service, and acquire and retain more customers. A virtual number is a cloud-based number operated in the cloud. It has several features and benefits that compel businesses to adopt the solution. The solution helps companies to create an omnipresence by forwarding the calls received to the agent’s mobile numbers and landlines. The software also allows getting more conversions because of the call-tracking facility of the software. Companies can track the inbound and outbound calls and identify the best leads. They can nurture them and get high conversions.

Several companies are offering virtual phone numbers. Read further to know about the top providers that you can consider for buying the solution.

Best Virtual Numbers Providers

Knowlarity: Knowlarity is one of the leading cloud telephony companies that offer virtual numbers at competitive prices. The company has a global footprint and serves a large number of businesses in 65+ countries. The virtual number provided by the company is a multifaceted solution that allows a business to streamline business communication with various features, such as call recording, call routing, and IVR. The business can respond to multiple calls simultaneously with the help of the virtual number India. So, they can respond to more callers and get higher lead conversions.

Phone.com: The company offers software that enables international, toll-free, and local numbers. There are several features like call routing, and voice tagging among other features. It is embedded with call management tools. Different plans are available for the software, and businesses can benefit from flexible payment plans.

Jive communications: You can consider the company for buying the virtual number in India. Several features in the software are available, which include various call management tools, call blocking, and messaging features.

8x8: It is another company that offers the solution at competitive prices. It offers an advanced solution that works on internet-enabled devices and traditional phones. It has a conference call feature also. Businesses looking forward to setting up a call center can take advantage of this solution.

OnSIP: The company offers a virtual contact number that is embedded with several features such as call recording, website chat, and voicemail boxes, and it also offers various flexible payment plans.

Grasshopper: The company offers a virtual phone number that provides the solution at the best prices. Small companies can benefit from its fixed pricing and variety of phone numbers available in the category.

How to Choose The Best Providers?

If you are considering the above virtual number providers to buy the solution, it would be best to consider some factors that will allow you to make the best decision to choose a reliable service provider.

Reputation: Make sure the service provider has goodwill in the market and a good reputation. If the company has a proven track of delivering high-quality products and delivering high customer satisfaction, it should be your ideal choice. For instance, Knowlarity has been serving more than 6000 organisations in 65+ countries with its wide range of cloud telephony products.

Features: Choose a feature-packed software. You can get the IVR, Call Recording, and Call Routing capabilities in the software. The software can also provide multilingual support to the customer as it covers a vast list of global vocabulary. Companies aiming for expansion in foreign markets can rely on the virtual number India and get international numbers to connect with their prospects. It also allows businesses to respond to concurrent calls simultaneously.

Price: Pricing is a decisive factor for many companies, especially for small and medium size companies. Companies that want to adopt a proactive approach toward customer engagement need to choose a cloud telephony company that can provide a feature-rich product at a budget-friendly price.

Conclusion

The virtual phone number is a multifaceted solution for businesses to provide streamlined customer support. The solution benefits businesses with call recording, IVR, call routing, and multilingual support and helps in creating an omnipresence for the business. If you want to streamline customer communication, it would be best to choose a virtual number service provider wisely. Consider the reputation of the provider, the product and its features, and the pricing. Surely, you’ll be able to choose the best provider in 2023.