How to Fix Outlook Not Working on iPhone?

The Outlook is an effective means of communication and is used by many people worldwide. This email app on an iPhone is simple and does the job pretty well.

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But sometimes even the best can fail. Some users have encountered technical glitches while using Outlook app on their iPhone. If even you are unable to send or receive emails using Outlook on your iPhone, view different ways given by our expert team to fix this issue quickly.

Simple Checks to Fix Outlook Not Working on iPhone

If you have encounter this problem, do not hurry to try the advanced ways. There are some simple checks you can use at the first time. Please note that if there is something wrong with the software or hardware, the methods in this part are not enough to help you

1. Check your Internet connection

• - **Problem***: Outlook won't sync or download email if your iPhone isn't connected to the Internet.
• - **Solution**: Make sure your device is connected to **Wi-Fi** or **Mobile Data** and the connection is stable.

2. Restart your iPhone

• - ** Problem ***: A minor software glitch can cause Outlook to not work properly.
• - **SOLUTION**: To fix temporary issues with the Outlook app, turn off and restart your iPhone.

3. Update the Outlook app

• - ** Problem ***: Older apps may have bugs that prevent them from working properly.
• - **Solution**: Open the **App Store** and check for available updates for the **Outlook** app. If an update is available, install it.

4. Check your email sync settings

• - ** Problem ***: Outlook may not sync properly due to incorrect sync settings.
• - ** Solution **:
• - ** Open Settings > Mail > Accounts ***.
• - Select **View** and make sure **Mail** sync is turned on.
• - Also, check the **Fetch new data setting and make sure it is set to **Push** to automatically sync email.

5. Update your email account

• - **Problem***: Incorrect account settings can prevent Outlook from syncing.
• - ** Solution **:
• - ** Go to Settings > Mail > Accounts ***.
• - ** Select the account in **View** and click **Delete Account***.
• - ** Go to Settings > Mail > Accounts > Add Account** Re-add the account and follow the instructions.

6. Force quit Outlook

• - ** Problem ***: The app may freeze or have errors.
• - **SOLUTION***: Swipe down from the bottom of the screen (or press the Home button on older iPhones), then swipe down on the Outlook app to force quit it. Open the app to see if the issue is resolved.

7. Check for iOS updates

• - **Problem***: Your iPhone may be running an older version of iOS, which is causing compatibility issues with the Outlook app.
• - **SOLUTION**: **Go to Settings > General > Software Update** and install any available updates.

8. Clear Outlook cache (delete and re-add account)

• - **Problem***: Sometimes cached data can cause problems with contacts and email delivery.
• - ** Solution **:
• - ** Open Settings > Mail > Accounts ***.
• - Select **View** and click **Delete Account***.
• - To re-add the account after deleting it, go to ** Settings > Mail > Accounts > Add Account ***.

9. Check for server outages

• - **Issue***: Server issues with Outlook can cause it to stop working.
• - **Resolution**: Visit Microsoft's **Outlook.com Service Status** page or **Twitter account** to check for ongoing service issues.

10. Reset Network Settings

• - ** Problem ***: Incorrect network settings can prevent Outlook from connecting to its server.
• - **Solution**:
• - **Go to Settings > General > Reset > Reset Network Settings**.
• - NOTE: This will delete all saved Wi-Fi networks and passwords, so you will need to connect to the network later.

11. Enable background app refresh

• Problem: If background app refresh is turned off, apps may not update automatically.
• Solution: Go to Settings > General > Background App Refresh and enable it for Outlook

12. Check app permissions

• Problem: Missing permissions can prevent Outlook from working properly (e.g., calendar, contacts).
• Solution:
• Go to Settings > Outlook.
• All required permissions (such as Calendar, Contacts, Notifications) must be set for the Outlook app to work properly.