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7 Method to Fix the outlook not working on iPhone Issues

Best tips to fix outlook not working on iPhone

By Ms-Community | for assistance 1-850-923-O38OPublished about a year ago 3 min read
7 Method to Fix the outlook not working on iPhone Issues
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Have you ever experienced that your “Outlook is not receiving emails on iphone?” No need to worry. Today, we will discuss the fixes for Outlook not working on iphone.

Feel free to call us anytime you need support."

Outlook is a good way to communicate, and a number of people all over the world use it. This app for the iphone is simple to use and does the job well. But sometimes, even the best can fail.

1. Check your Internet connection

  • - **PROBLEM***: Outlook requires an active Internet connection to sync email and send/receive messages. A weak or lost connection can cause problems.
  • - **SOLUTION***:
  • - Make sure you are connected to **Wi-Fi** or **Mobile Data**.
  • - Try opening the website in Safari to make sure the Internet is working.
  • - If you are on Wi-Fi, try switching to mobile data (or vice versa) to check for connection issues.

2. Close and relaunch the tool

  • - **Issue**: Sometimes the tool freezes or stops responding due to a bug.
  • - **Solution***:
  • 1. Double-click the **Home button** (or swipe up from the bottom on iPhones without a Home button) to bring up the switcher.
  • 2. Find **Outlook** and delete it from the screen to close it.
  • 3. Open **See** again and see if it works.

4. If that doesn't work, try restarting your iPhone by holding down the ** button until you see ** Slide to Power Off **, then restarting it.

3. Reset Email Account Settings

  • - **Problem***: Incorrect account settings (such as SMTP or IMAP settings) prevent Outlook from syncing email.
  • - **Solution**:
  • 1. Go to **Settings > Mail > Accounts***.
  • 2. Select your **Outlook** account and make sure the settings are correct:

- **IMAP (for incoming mail)**:

- Server: `imap-mail.outlook.com`

- Port: 993

- SSL: Enabled

- **SMTP (for outgoing mail)**:

- Server: `smtp-mail.outlook.com`

- Port: 587

- TLS: Enabled

3. If the settings are correct, you can remove and add the account again (see next step).

4. Remove and re-add the Outlook account

- **Issue***: Corrupted email settings or problems with your Outlook account can cause sync issues.

  • - ** Solution **:
  • 1. Go to ** Settings > Mail > Accounts ***.
  • 2. Select ** View Accounts** and click ** Delete Account**.
  • 3. To add the account again, click **Add Account**, select **View** and enter your email and password.
  • 4. Make sure **Mail** is enabled as sync.

5. Update Outlook app on iOS

  • - **Issue***: Outdated versions of Outlook or iOS may cause compatibility issues.
  • - **Solution***:
  • - **Update Outlook***:
  • 1. Open the **App Store**, go to **Updates**, and install any updates for Outlook.
  • - **iOS Update***:
  • 1. Go to ** Settings > General > Software Update **.
  • 2. If an update is available, download and install it.

6. Check your email sync settings

  • - **Issue***: Your email sync settings can affect whether emails arrive in your inbox correctly.
  • - **Solution***:
  • 1. Open **Settings** and go to **Mail > Accounts**.
  • 2. Click **your Outlook account**, and then click **Import new data**.
  • 3. Make sure **Push** (for automatic sync) is enabled and that **Special Tag** is set to **Fetch*** or *Push*** instead of Manual** .
  • 4. Please also check the **Portable Schedule** to make sure it is set to the correct time.

7. Clear Outlook Cache (Reinstall Outlook)

  • - **Problem***: Outlook may be storing corrupted data, causing it to crash.
  • - **Solution***:
  • 1. Uninstall **Outlook** by pressing and holding the app icon, then select **Uninstall App**.
  • 2. Go to the **App Store** and install Outlook.

Here is a **FAQ*** about **Outlook Email Not Working on iPhone***:

Why is my Outlook email not working on my iPhone?**

Outlook Outlook email may not be working on your iPhone for a number of reasons, including:

  • Connection issues***: No internet connection. and poor Wi-Fi/mobile data.
  • Application issues***: Outlook freezes and freezes.
  • Incorrect account settings***: IMAP, SMTP, or login credentials are configured incorrectly.
  • Outdated apps***: Older versions of the Outlook or iOS apps can cause sync issues.
  • Server issues**: Microsoft and Outlook servers may be down temporarily.

To fix this problem, you can try troubleshooting steps like checking your internet connection, restarting the Outlook app, checking account settings, and updating iOS and Outlook apps.

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Ms-Community | for assistance 1-850-923-O38O

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