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The Second Shift

Returning

By Catherine SchafferPublished 6 months ago 4 min read
The Second Shift
Photo by Luke Jones on Unsplash

The automatic doors whispered open like they knew her name.

Five years had passed since Grace last walked through the main entrance of Coastal View Medical Center, but the scent hit her like muscle memory—bleach disinfectant, day-old coffee, and something sterile she could never quite name. It was all precisely the same, only she was different.

Last time, she’d left broken, her spirit decimated. The hands still knew how to heal, but her heart had forgotten why it mattered. Charting through tears, sleeping with nightmares and smiling through another code blue like it didn’t carve out hollows in her chest.

She’d left not with fanfare, but with silence. There had not been a farewell lunch or colleagues wishing her well. Just an acceptance of a resignation email and a final walk to her car under a graying Florida sky.

Now she was back, walking the same hallways, the same corridors and entering into the same patient rooms. But this time, the badge clipped to her scrub top wasn’t tethered to her worth. This time, she wasn’t here to prove she could survive in a broken system. She was here to see if someone like her, weathered, wiser, and finally whole, could serve without burning to ashes again.

Her name was Grace. Fitting, she thought. Five years ago, she’d had been given none. She briefly remembered how ill she had become physically and no one had noticed. Her body was shaken by a relentless cough, while her mind remained clouded by a fog that she couldn’t shake. When she forgot certain things, there was no leniency given due to her poor health. There was only blame and it was in those moments that she decided to save herself and left the system.

She didn’t expect a parade, but she also didn’t expect to feel ghost-like. A few nods in the hallway from a couple of doctors. A faint “Weren’t you here before?” from a travel nurse she once precepted. But Grace now knew better than to try and seek validation in the wrong places. She had returned not to be welcomed, but to walk the same path with a different mindset and attitude. She had changed.

What she hadn’t expected was to see herself, in a younger form, sitting outside the ICU, back up against the wall. A young nurse, head in her hands, scrub top stained with something dark, blood, coffee, both. Grace didn’t need to ask if she was okay. She remembered how useless that question had felt. She sat down beside her, not close enough to startle, but near enough to share the silence.

“Rough shift?” Grace asked gently.

The girl looked up, eyes red and tired. “I just got yelled at by a doctor in front of everyone, because I told a patient that his surgery had been cancelled.”

The girl pressed her palms into her eyes like she could hold the tears back through sheer pressure. “I don’t know how much longer I can do this.”

There it was, Grace thought—the fracture in the spirit that allowed the ideals of purpose to gradually fade away.

Grace could see it in Lena’s eyes, that flat, distant look that nurses get when they’ve given too much for too long. Not just tired, hollowed out. It hadn’t come from one shift, or even one week; it was a slow erosion of something sacred.

Compassion fatigue. Grace knew it well; she had carried it for years, like an invisible albatross strapped to her back. It manifests in subtle ways: in the way your voice loses its softness, your footsteps quicken, and your gaze stays lowered. You stop asking about families or noticing the tremble in a hand, or the way someone says “I’m fine” when they’re clearly not. You don’t mean to stop caring. But you do.

Grace once mistook that detachment for resilience. Get through it. Get on with it. But it had cost her more than she realized.

So, when she saw Lena frozen in the hallway outside the ICU, hands clutching the chart like a life raft, Grace didn’t offer advice. She didn’t tell her to take a break or “hang in there.” She simply walked over, sat down, and took her hand.

It was such a small thing, but Lena flinched, surprised by the touch. Her eyes welled up just a little, and Grace felt her breath catch.

She remembered what it felt like to be young and already broken, carrying this heaviness, this moral injury deep in her bones, and not even knowing its name.

Grace looked at her, not with pity, but with recognition. “You don’t have to do this alone,” she said. “Sometimes the bravest thing we do is admit we’re not okay.”

Lena nodded once. In that simple act of witnessing, of observing suffering without trying to fix it, something started to heal.

Compassion fatigue steals our humanity one piece at a time. But it can also be reversed, gently, by moments like this, when someone reaches across the divide and says with their presence: I see you. I’ve been where you are, and I’m still here.

After their encounter, Grace started seeing Lena often in the hallways and the lunchroom. They would sit together and chat whenever they had the chance. Grace had a fleeting thought: Maybe this is why I came back. Maybe this time will be different. All she knew then was that she was going to find out.

Psychological

About the Creator

Catherine Schaffer

Cathy has been a Physician Assistant for thirty years. She passionately believes that “words matter” and how we use language shapes our culture. She is devoted to sharing words of encouragement and kindness.

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  • Rosie Ford 6 months ago

    Beautiful story! Nurses take way too much abuse. I certainly couldn’t do their job, but I’m so grateful they choose to do it. Hopefully Lena can figure things out and not become burned out. Luckily she has Grace to help her! Love that choice of name, by the way. Definitely fits her.

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