UberEats Clone - Food Delivery Application

Everyone wants to stay away from the contagion called COVID-19. As a result, on-demand service businesses like online food delivery are prospering well enough. People prefer them to order food from the safety of their homes and get them delivered as soon as possible. It is a very wonderful experience. The apps like UberEats and GrubHub are gaining prominence, and it is the right time to step into this business with an UberEats clone solution.

Let's see a few stats.

• Online food ordering/ delivery traffic has seen an upsurge by 300% when compared with dine-in ever since the year 2014.

• This business has seen huge global growth with over 14 % CAGR from the year 2018 till 2020.

• Every week, nearly 60% of Americans takeout or make an online order for delivery to their homes.

With that said, one can jump into this highly profitable business with a robust mobile application. However, before venturing into the food delivery business, it is a must to know the main features associated with a typical food delivery mobile app.

Three types of platforms are associated with food delivery mobile app - The customer app, the delivery executive app and the admin panel.

The Customer App:

This app must be easy to use and should help the customers in finding the best restaurant of their choice to order food and make payment.

(i) Signup and Profile Creation:

Ensure that the sign-up is a quick process without any hassles. Complicating things during the registration will turn customers away.

As the entrepreneur who is taking a plunge into this business, you can speed up the registration process by syncing the customer's social media accounts with the app. It will synchronize everything from their social media profiles so that the profile gets created automatically. Further, the user details must be well fortified.

(ii) Food search and adding food to the cart:

This important feature must be integrated in a way such that the eateries must be classified based on the cuisine, the food preferences and the type of food. Everything said the user must easily find their favourite dishes in the least amount of time.

Then the customers must be able to add their desired food items on the cart. Here you can use some innovation to make ordering from multiple restaurants in a single go as a part of a single order. The food order can also be scheduled to arrive at a given time.

(iii) Seamless and quick Payment:

When the payment for the order is made very simple yet robustly secure via the integration of payment gateways/ eWallet services like PayPal, GooglePay, Stripe etc., you are providing a lot of options for your customers. To make things even better promo codes and voucher codes can be added.

(iv) Real Time tracking:

By adding GPS technology to your app, you are enabling the customers to track the status of the order in real-time along with an Estimated Time of Arrival. You can also add an option for the customers and delivery executives to call/ping one another in case of any questions.

(v) Rating / Review Feature:

It is a must to have a reviewing feature so that customers can share their food experiences via the app. The eateries can use this data to optimize themselves.

Other features include giving out wonderful Offers and Promos for greater customer retention/loyalty. Push Notifications will help in the greater connection between you and the customers leading to greater customer engagement.

The Admin App:

This app is used to smoothly manage the overall operations associated with food ordering/delivery, ensuring that everything is functioning normally.

(i) Registration and Profile Management:

The admin must be able to register with the app before proceeding further where eateries can register with you as well. Next, they can create and share their profiles that include the name, the location, the menu and the prices. After that, the eateries will be able to receive orders.

(ii) The Assigning of Orders:

This is an important feature making use of which the restaurants can organize order requests for the delivery professionals.

(iii) Dashboard:

An important feature this helps in properly taking care of every service effectively. It will throw a lot of light on the orders, the deliveries and the payments included.

(iv) Content and Order Management:

For generating the best User Experience, you must have the most effective use of the content on the admin panel. The eateries can manage everything from the name, business hours, menus and much more. The users will be provided with the most up to date content via the platform. Restaurants must also be able to manage things like order history and payments easily.

Some of the extra features that the panel can do are to develop loyalty campaigns, manage/edit payments as well as financial accounts. It should also help in sending the all-important push notifications to customers aside from helping a great deal in the understanding of the \orders and the number of customers daily.

Delivery Executive App:

Another important platform deals with making things effective for the delivery personnel.

(i) Signup / Profile Customization:

To begin everything, the delivery executive must be able to register with the app before getting everything properly customized. With the restaurant finally completing their verification process, the delivery executives can start receiving order requests for delivery.

(ii) Managing Orders:

With the help of this feature, the delivery personnel can check all the order requests which they can either accept or reject based on their convenience.

(iii) GPS to track delivery locations:

Both navigation and GPS tracking will handle a prominent role in making sure that the executive with the pickup reaches the destination in the shortest time.

(iv) Update on the Status:

If you are in thinking from the customer perspective when waiting for an order, it will be cool to get to know the status update regularly. The delivery personnel can update the present status of the order, be it in progress, delivered or delayed via push notifications.

(v) Delivery History:

This feature will help the delivery executive in getting information about all their deliveries and payment-related information.

Conclusion:

The best way to succeed in the food delivery business is by getting to know your customers/ their needs and developing a Food Delivery solution accordingly to appease them along with satiating their hunger pangs.

With an UberEats clone solution, you can make your food delivery business experience a good growth curve when it comes to generating profits. As already said, the food delivery business is gaining prominence, particularly during the pandemic. If you need the best partner to help you optimize your business, you can reach out Uberdoo immediately.

Our solution features some robust safety precautions and regulations aimed at tackling the contagion in light of the pandemic.

We comprehend everything related to your business requirements, and we will develop a successful UberEats clone solution accordingly. Reach us out at Uberdoo.com and let's talk.