What travellers say when they have lost their luggage

What travellers say when they have lost their luggage at the airport

"Horrible airlines. My mom lost her luggage en route from Nepal to Denmark. It's been 19 days and no news. Seeing so many complaints about the lost luggage. It's unbelievable, luggage is missing for couple days but for 19 days with no clue, this is airlines carelessness. Horrible and disappointed".

"It's been almost a year - and our claim for our lost mountaineering equipment bag en route to Pakistan is being - well - ignored? We aren't sure why Turkish Airlines is not attending to our claim...perhaps because there was an expensive list of items lost that they are not that interested in insuring".

"I have no clue whether and how they will give me compensation since I am receiving no responses from them at all. My bags contained some very critical stuff including medicines and medical reports besides having the clothes, toiletries and food items. Worst experience of traveling ever with an airline!".

"My experience has been equally disappointing with Turkish airways. 6 days since I have landed in Pisa from Delhi via Istanbul, and I have no clue where my luggage is. The Airport authorities have it out of their control now, and the airline is not responding. No response to emails, no picking up calls!".

"I lose baggage in Geneva having connection flight. I signed all forms and papers immediately describing content and give them estimated price around 6.7k euro. After 6 weeks waiting they contact me by phone and proposing 700 euro compensation. I have no idea how to react - smile or cry".

If your bags don’t arrive on the carousel, try not to panic. Most so-called “lost” baggage really isn’t lost; rather, it’s delayed. And in most cases an airline can reunite you with your baggage within 24 hours.

When you realize that your bag isn’t going to show up on the carousel, go immediately to your airline’s lost-baggage counter, which you’ll find in most big-airport baggage areas. In smaller airports, ask any airline employee where to go. Even if you have someplace you need to be, report missing baggage before you leave the airport. (Some airline contracts specify that you must file no later than four hours after arrival; others say 24 hours.) When filing your claim, give the attendant a hotel or home address, as well as a phone number where you can be reached.

Hand over your baggage check (but write down the numbers) and fill out the form, making sure to get a copy of any relevant tracking numbers, websites, and phone numbers (some airlines have an online system while others will provide you with a phone number to call for updates). Note the name of the agent that handles your claim as well as the estimated time your bag will arrive.

If your bags are on the next flight, you could have them within a few hours. If they’ve been sent to the wrong airport, it could take a couple of days. If your baggage is delayed on a connecting itinerary involving more than one airline, you deal with the airline that flew you to your final destination, even if you think the first airline was responsible.

The airlines typically bring you your luggage when it is found; you will rarely need to return to the airport to pick it up. If you’re staying at a hotel or resort, alert the front desk about an incoming bag. Airlines usually deliver delayed bags at no cost to you, but some may ask you to pay.

Additionally, many airlines will reimburse any unexpected expenses caused by the loss or delay (keep your receipts!). No law requires any specific assistance, only that airlines must have a policy and make it available to you.

If an airline doesn’t get your bag back to you within five days, the bag may be truly lost. An airline defines “lost” at anywhere from five to 30 days, at which point both you and the airline proceed on the assumption that you’ll never see your bag again. If the airline loses your bags, make sure you get a written claim for damages. This may require a different form than the original “missing luggage” form. This can be done at the airport or online.

The maximum an airline pays on lost bags and their contents is generally limited to $3,500 per passenger on U.S. domestic flights, and a varying rate per passenger for checked baggage on international flights based on the Warsaw Convention or the Montreal Convention. In the United States, if you paid a checked baggage fee for your lost bag, the airline must refund your fee. Check your carrier’s website for specifics.

You can purchase “excess valuation” protection from your airline if your checked baggage is worth more than these limits, but before doing so, make sure the items aren’t already covered by your homeowner’s or travel insurance policy. Some credit card companies, and travel agencies also offer optional or automatic supplemental baggage coverage.

The airlines typically have a long list of items for which they will not be held responsible; these include jewelry, money, heirlooms, and other valuables. These items should always be left at home or packed in your carry-on bag.

Any lost baggage claim process is obviously a negotiation. Airlines will typically cover only the depreciated value of whatever you say you lost, not the original purchase price. They will ask for receipts, even for a suit you bought 10 years ago. You may go back and forth several times before reaching a deal. The airline may offer you a voucher for future travel in lieu of cash, which is generally a good deal only if the voucher value is double to triple a satisfactory cash value and, even then, only if the voucher conditions actually allow you to travel.

We find your lost luggage at every airport in the world

You’re standing at the baggage carousel for what seems like forever when the steady flow of bags onto the conveyor belt slows to a trickle, then stops. Your bags are nowhere in sight. Who’s responsible for your lost luggage?

Baggage that is lost is auctioned at the airports after a certain period. Many precious properties change ownership while the original owner is simply known by the tags. In addition to a 24/7 service in the most common languages, Lost Luggage offers assistance to the traveler who loses luggage during the flight. We take care of tracing lost luggage and returning it to the desired location of the traveler.

We trace and collect your lost luggage worldwide and deliver it wherever you want. As a traveler you want safety and comfort, both for yourself and for your fellow passengers and your luggage. With our services we do everything we can to make your trip more comfortable in case you lose your luggage at a strange airport with strange rules and cultures. Lost Luggage specializes in tracing and retrieving lost luggage. Even in the most impossible situations. All our employees are highly motivated with extensive experience combined with a worldwide network at every airport in the world.

We promise that all our service will be personalized and accurate. Returning your lost luggage including your treasured belongings in the shortest time is our goal.

Become a member now;

www.lostluggagetracer.com