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What to Expect from a Merchant Statement Analysis

Business Finance 101

By Samantha HigginsPublished 8 months ago 4 min read

If you have ever looked at your merchant statement and felt like you were reading a foreign language, you are not the only one! These monthly reports can be overwhelming for business owners- all the numbers, terms, and fees can be difficult to decode. However, it is important to understand and analyze your merchant statement. You can derive valuable insights and identify areas where you may be overspending. A merchant statement analysis is the process of reviewing your monthly processing documents. It gives you a clear picture of your transaction fees, account activity, and any hidden charges. So, if you are considering switching your payment providers or want to ensure that your current plan is a good fit for your business, you must know what to expect from a merchant statement analysis. This will help you make smart financial decisions.

Breaking Down Your Costs to Identify Every Fee

One of the first things that a thorough merchant statement analysis does is isolate and clarify your actual costs. This includes both the visible and the less obvious fees that come with processing payments. You can expect this analysis to cover basic charges like transaction fees, monthly service fees, and compliance fees. But it also analyzes less transparent items like batch fees, Address Verification Systems charges and statement fees that may be combined or labeled inconsistently. In many cases, these smaller fees tend to add and go unnoticed for months at large.

An effective analysis also distinguishes between wholesale rates, which are the non-negotiable costs set by card networks, and the processor markups, which can be negotiated. This is particularly helpful when reviewing different pricing models like interchange plus, flat rate, or tiered pricing. Reviewing these elements helps you understand which aspects of your costs are flexible and which are not.

If you accept a variety of card types like American Express, rewards cards, or business credit cards, the analysis may also show how these impact your overall processing fees. Some cards have higher interchange rates, and a good statement review will help highlight these differences.

Identifying the Red Flags: Inconsistencies and Overcharges

Another major benefit of conducting a merchant statement analysis is the ability to catch unusual or excessive charges. These might be small discrepancies that repeat monthly or larger unexpected costs that may appear without notice.

The analysis will usually include a comparison of your past statements over several months to detect patterns. For instance, if your monthly volume has not changed much, but your fees have gone up, it may be worth looking into. This form of insight can alert you to mid-contract fee spikes, incorrect rate assignments, or errors in your provider's billing system.

You can also expect the analysis to touch on merchant account fees, which are recurring costs tied to maintaining your payment processing account. These can include monthly statement fees, PCI compliance fees, or early termination clauses hidden deep in your contract.

When reviewing these elements, it is easier to identify whether your processor is acting in your best interest or if it is time to consider a switch. Many businesses find that a careful analysis may show them the hidden costs that they never agreed to in the first place. This gives them a chance to dispute charges or negotiate better terms moving forward.

Comparing Providers for Better Rates

Once your current fees and usage patterns are well understood, a merchant statement analysis helps you carry out comparisons between providers. This is useful when you are exploring new providers or want to renegotiate terms with the current one.

It is worth considering that most payment processors offer different pricing structures according to business size, industry, and transaction volume. An accurate statement analysis will help you match your actual transaction profile to the most effective pricing model. If you prefer simplicity, it could be flat-rate pricing. Or, if you want transparency and scalability, it could be interchange plus structure.

At this point, you can use the results to request quotes from other providers. You can show them your current costs broken down into real numbers. This puts you in a stronger position to secure competitive offers. In some cases, merely presenting your analysis during a negotiation may lead to reduced credit card processing fees with your existing provider.

Final Thoughts

A merchant statement analysis can be one of the most valuable tools that helps manage your payment processing expenses. It helps clarify confusing terms, highlight hidden fees, and offer clear comparisons across providers. When you understand what to expect from a merchant statement analysis, you are better equipped to take control of your payment processing, find possible cost savings areas, and make more informed decisions for your business. So, if you have just begun to explore your options or are already working with a provider, this process can lead to meaningful financial improvements. Over time, you will have greater confidence in your operational costs.

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  • Jose Auten8 months ago

    Merchant statements can be a headache. I've been there, trying to figure out all those fees. It's crucial to break down costs. You mentioned different fee types. How do you think small business owners can start negotiating those processor markups? And what's the best way to spot hidden fees early on?

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