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Why Do We Fall for Discounts: The Hidden Psychology of Online Shopping

Exploring how cognitive biases like discounts, ‘free’ offers, and status quo bias influence our online shopping habits

By AniPublished 9 months ago 3 min read

Why Do We Fall for Discounts: The Hidden Psychology of Online Shopping

From discount codes and “free shipping” to last-minute deals—exploring the psychological tricks that lead us to unnecessary purchases.

Introduction:

In the digital age, online shopping has become an inseparable part of our daily lives. From everyday buys to bigger decisions, everything is done via the internet. But in this shiny, alluring world, do we really make our own choices about what to buy? Or are we influenced by psychological tricks that marketers have designed to get our money? In this article, we’ll explore the cognitive biases that come into play when shopping online and show how we can become more aware and make better buying decisions.

1. The Psychology Behind the “Buy” Button: Cognitive Biases Behind Every Purchase In every online purchase, our minds are influenced by different cognitive biases that lead us toward certain choices. One of the most common biases is status quo bias, which makes us unconsciously stick with brands we’ve purchased from before. This not only benefits the brands, but it also prevents us from searching for better options.

How to Avoid This Bias?

To combat this bias, we need to consciously assess our past purchases and ask ourselves whether there are new options that may be better suited to our needs. Additionally, taking the time to read different reviews and compare alternatives can help us make a more informed decision.

2. Why We Fall for Discounts: The Percentage Bias

We’ve all had the experience of seeing a product with a 50% or 70% discount and feeling compelled to buy it. This is due to percentage bias, which makes us focus more on the percentage discount rather than the actual price. The feeling of “saving money” can trick us into buying something that was overpriced in the first place.

How to Avoid This Bias?

To avoid falling into this trap, it’s important to always compare the real price of a product with similar items before making a purchase. Ask yourself whether the discount is truly significant, or if the original price has been inflated just to make the discount seem more attractive.

3. Hidden Tricks of Online Stores: Free Shipping and Gifts

Another powerful psychological trick used by online stores is the allure of “free shipping” or “free gifts” with purchases. While the base product may not have been necessary to begin with, the promise of receiving something extra triggers a psychological response that nudges us to buy more. Marketers know well that the word free has a powerful emotional pull that drives us to make unnecessary purchases.

How to Avoid This Bias?

To combat this trick, always ask yourself whether you truly need the extra product or if you’re just buying it because of the “free” offer. If the original product wasn’t necessary, perhaps it’s best to pass on these types of offers.

How to Outsmart These Biases and Shop Smarter

Becoming aware of these cognitive biases is the first step toward making smarter, more informed buying decisions. Here are some strategies to help you avoid falling for these tricks:

• Focus on real value, not just discounts: Flashy discounts might seem tempting, but focus on the features, reviews, and actual value of the product. If you feel that buying an item due to a discount isn’t worth it, it’s better to walk away.

• Avoid impulse purchases: If you’re confronted with a time-sensitive offer or last-minute deal, give yourself some time to think it over. Impulse buys are often driven by emotional triggers and urgency.

• Question your loyalty: Are you choosing a particular brand because it truly meets your needs, or are you just loyal due to familiarity? Try to stick with products and brands that genuinely fulfill your needs, not just due to past experiences or advertisements.

• Be cautious with “free” offers: Understand that nothing in business is truly free. Often, there are hidden costs or conditions attached to these offers that might end up being more costly. Always read the fine print.

By becoming aware of these biases, you can avoid unnecessary purchases and become a more intentional consumer.

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About the Creator

Ani

Hi, I’m Ani — I write about real-life experiences, career development, and adapting to life abroad. My goal is to share insights that help others grow, adapt, and thrive—wherever they are.

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