How To File A Short-Term Disability Claim
Let's break it down into simple steps!

I understand that filing a short-term disability claim can feel overwhelming, particularly when you're dealing with a medical condition. However, by breaking the process down into simple steps, you can navigate it with ease and confidence. In this article, I'll walk you through the necessary steps to file a claim, so you can get the benefits you need without unnecessary delays.
Step 1: Obtain the Claim Form from Your HR Department
The first step in filing a short-term disability claim is to get the appropriate claim form from your Human Resources department. This form is essential and typically includes three key parts: the Employee statement, the Employer statement, and the Physician's statement.
• Employee statement: This section is where you, the employee, provide personal information and details regarding your illness or injury. It serves as the foundation for your claim.
• Employer statement: This portion must be filled out by your employer. It usually requires information about your employment status, job role, and verification of your time off work due to your medical condition.
• Physician's statement: Your healthcare provider completes this section, confirming the details of your medical condition and providing the necessary documentation to support your claim.
It’s important to ask your HR department about the best way to submit the claim. Most insurance carriers allow you to submit your claim online or via email as a PDF file. Submitting your claim electronically is usually the most efficient method, as it reduces the chance of delays. I do not recommend mailing the documents, as this can add unnecessary waiting time to the process, potentially delaying your benefits.
Step 2: Complete the Employee Statement
Now that you have the form, it’s time to complete your portion. This section will ask for your personal information, such as your name, address, and Social Security number, as well as details about your illness or injury. You will need to provide the date when your condition began and the last day you worked before your disability.
It’s essential to fill out this section accurately and thoroughly. Any missing or incorrect information could lead to delays in processing your claim. Double-check your entries to make sure everything is accurate.
One crucial aspect to remember is to sign all the forms. Your signature is vital for processing your claim, as it authorizes the insurance company to access the necessary information about your condition and work status. Without your signature, the claim cannot move forward, so be diligent about signing every required document.
Additionally, consider signing up for direct deposit. Opting for direct deposit means that your disability benefits will be transferred directly to your bank account, making the process smoother and quicker. This option is convenient and helps avoid any potential delays that can arise from receiving checks in the mail.
Step 3: Provide the Physician's Statement to Your Doctor
The Physician’s statement is a critical part of the short-term disability claim process. This section of the form needs to be filled out by your healthcare provider, as it provides the medical evidence required to support your claim.
Once you’ve obtained the form, promptly deliver it to your doctor. Make sure that your healthcare provider understands the importance of completing and submitting this form as soon as possible. Sometimes, delays occur because medical data isn’t sent to the insurance company on time, causing frustration and potentially postponing the approval of your claim.
Stay on top of the process by following up with your provider regularly. Make sure they have all the necessary information and have submitted the completed form to the insurance company. If needed, ask for confirmation that the form has been sent. Proactive communication with your healthcare provider can help prevent delays and ensure that your claim is processed smoothly.
Additional Tips for a Smooth Process
While these three steps are the foundation for filing a short-term disability claim, it’s essential to stay informed and proactive throughout the process. Don’t hesitate to reach out to your assigned claim specialist if you have any questions or encounter any issues. They are there to assist you and can provide guidance if you’re unsure about any aspect of your claim.
Happy healing!
About the Creator
Sara Closson, BCPA
Hi, I'm Sara, a board-certified patient advocate, here to help you navigate the healthcare system and live your best life ever! I share insights and tips to help you overcome the complexities of healthcare to save you time and money.




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