What Should I DO If MSN Email Doesn't Work on My iPhone?

What to Do If MSN Email is Not Working on the iPhone

By far, MSN email service, which today is Outlook.com, is the most used free email service. However, nowadays, for so many users of iPhones, this email service-MSN has been out of service. This really gets annoying for those whose workplace, communication, or personal deals solely depend on their email account. In this article, we’ll explore the reasons why MSN email may not work on your iPhone and provide step-by-step solutions to fix the problem.

**Why MSN Email May Not Work on Your iPhone**

Before proceeding to the solutions, first, it is required to understand what could be the possible causes of this issue. Some of the reasons which might lead to the problem of MSN email not working on your iPhone are as follows:

1. **Improperly Set Up E-mail Settings: If the email settings are not set up correctly, then the iPhone will not connect to the MSN email servers.

2. **Outdated iOS Version**: Running an outdated version of iOS can cause compatibility issues with the MSN email service.

3. **Network Connectivity Issues**: A poor or unstable internet connection can prevent your iPhone from syncing with the email server.

4. **Incorrect Password**: If you have changed your MSN email password recently and haven't updated it on your iPhone, you won't be able to access your email.

5. **Server Outages**: Sometimes, the issue may not be on your end. MSN email servers may experience downtime or maintenance.

6. **Full Storage**: If your iPhone’s storage is full, it may prevent the Mail app from functioning properly.

7. **Third-Party App Issues**: If you’re using a third-party email app, it may not be compatible with MSN email.

8. **Account Sync Issues**: There is an improper synchronization between your MSN email account and the iPhone.

**Step-by-Step Solutions to Fix MSN Email on Your iPhone**

Having established what might have gone wrong, let us see the fixes for your MSN email to get back to life on your iPhone.

**1. Check Your Internet Connection

A stable internet connection is essential for accessing your MSN email. Follow these steps to ensure your iPhone is connected to the internet:

• - Open Safari or any other browser and try loading a website.
• - If the website doesn’t load, check your Wi-Fi or cellular data connection.
• - Toggle Airplane Mode on and off to reset your network connection.
• - Restart your router if you’re using Wi-Fi.

**2. Check Your Email Account Settings**

Incorrect email settings are among the most common reasons why MSN email doesn't work on iPhones. Here's how to verify and update your settings:

1. Open the **Settings** app on your iPhone.

2. Scroll down and tap **Mail** > **Accounts**.

3. Tap to select your MSN email account.

4. Tap **Account** and then **Advanced Settings**.

5. Ensure the following settings are correct:

- **Incoming Mail Server** :

• - IMAP Incoming Server Settings:
• - Host Name: `imap-mail.outlook.com`
• - Port: `993`
• - Use SSL: `On`

- **Outgoing Mail Server**:

• - Host Name: `smtp-mail.outlook.com`
• - Port: `587`
• - Use SSL: `On`

6. Save the changes and restart the Mail app.

**3. Update Your iOS Version

Running an outdated version of iOS can cause compatibility issues with MSN email. To update your iOS:

1. Go to **Settings** > **General** > **Software Update**.

2. If an update is available, tap **Download and Install**.

3. Follow the on-screen instructions to complete the update.

**4. Re-enter Your MSN Email Password**

If you’ve recently changed your MSN email password, you’ll need to update it on your iPhone:

1. Open **Settings** > **Mail** > **Accounts**.

2. Select your MSN email account.

3. Tap **Account** and then **Password**.

4. Enter your new password and save the changes.

**5. Check MSN Server Status**

Sometimes, the issue may be on MSN’s end. To check if the MSN email servers are down:

1. Visit the [Microsoft Service Status](https://status.office.com/) page.

2. Look for any reported outages or maintenance.

3. If the servers are down, you’ll need to wait until the issue is resolved.

**6. Free Up Storage Space**

If your iPhone storage is full, then it may hamper the performance of the Mail app. To free up space:

1. Go to **Settings** > **General** > **iPhone Storage**.

2. Review the list of apps and delete any unnecessary files or apps.

3. Consider offloading photos and videos to iCloud or another cloud storage service.

**7. Use the Outlook App

If the Mail app continues to act up, it is worth trying the official Outlook app for iOS. This application is very much optimized for MSN/Outlook.com accounts and most of the time works better than the stock.

1. Download the Outlook application from the App Store.

2. Sign in with your MSN email account.

3. Follow the on-screen instructions for completing the setup of your account.

**8. Remove and Re-add Your MSN Email Account

If all else fails, removing and then re-adding your MSN email account may help.

1. Navigate to **Settings** > **Mail** > **Accounts**.

2. Tap on your MSN email account.

3. Tap **Delete Account**.

4. Restart your iPhone.

5. Go to **Settings** > **Mail** > **Accounts** and tap **Add Account**.

6. Tap on **Outlook.com** and enter the email credentials.

**9. Reset Network Settings

If you think a network-related problem is the cause, the reset of network settings may help:

1. Go to **Settings** > **General** > **Reset**.

2. Tap **Reset Network Settings**.

3. Enter your passcode if prompted.

4. Confirm the reset and restart your device.

**10. Contact Microsoft Support**

If you’ve tried all the solutions above and your MSN email is still not working, it’s time to contact Microsoft Support. They can provide further assistance and troubleshoot the issue on their end.

**FAQ Section**

**Q1: Why won't my MSN email sync to my iPhone? **

A: MSN email may fail to sync in case of inappropriate setting, old version of iOS, or lousy internet connectivity. Apply solutions listed above and try to remove this error.

**Q2: How to Update MSN Email Password on the iPhone

A: Go to **Settings** > **Mail** > **Accounts**, select your MSN email account, and update the password under the **Account** section.

**Q3: Can I use the Outlook app instead of the default Mail app?**

A: Yes, the Outlook app is a great alternative and is specifically designed for MSN/Outlook.com accounts.

**Q4: What are the correct server settings for MSN email?**

A: The correct server settings are:

• - Incoming Mail Server: `imap-mail.outlook.com` (Port 993, SSL On)
• - Outgoing Mail Server: `smtp-mail.outlook.com` (Port 587, SSL On)

**Q5: How can I see if the MSN servers are not responding or down?

A: Check the [Microsoft Service Status](https://status.office.com/) page for any reported outages.

**Q6: Why does MSN email constantly ask me to log in?

Q: This usually happens when the password that the device has from your account is incorrect. Change your password inside the email account settings.

**Q7: Will restoring network settings wipe my data?**

A: No, this will wipe only the Wi-Fi networks saved with their passwords. All your personal data will stay there.

**Q8: How do I free up space on my iPhone?

A: Go to **Settings** > **General** > **iPhone Storage**, and free up space by deleting files or apps you no longer need. You can also offload photos and videos to iCloud.

**Q9: What should I do if my MSN email account gets locked?**

A: Head over to the [Microsoft Account Recovery](https://account.live.com/password/reset) page to unlock your account or reset your password.

**Q10: Can I turn on two-factor authentication in the MSN email on an iPhone?

A: Of course, you can enable two-factor authentication for your MSN email account. In this case, you have to create an app-specific password for the Mail application of your iPhone.

**Conclusion**

Well, if your MSN isn't working on your iPhone, you shouldn't freak out. Based on step-by-step solutions provided above, you should be able to fix your problem and get your email working in no time. This guide will help troubleshoot the problem whether it is an email setting correction, iOS update, or utilization of the Outlook application. If none of these options works for you, please have a look at Microsoft Support for more details in this regard.

Related Articles

• Solving Msn Email Problems on iPhone: Troubleshooting Guide
• MSN Email Not Working on iPhone or iPad- Expert Solutions