MSN Email Not Working on iPhone or iPad- Expert Solutions

MSN Email Not Working on iPhone or iPad: The Experts Answered Your Questions

MSN email is known as Outlook.com. There are millions of users for this email service throughout the world. However, many people have faced problems in accessing their email through MSN because it fails to work on an iPhone or iPad. This can be frustrating especially when one has to rely on their emails through work or personal communication. In this article, we will go through the most common reasons why MSN email is not working on your iPhone or iPad and provide expert solutions to help you resolve the issue.

**Common Reasons Why MSN Email is Not Working on iPhone or iPad**

Prior to the solutions are given, an understanding of some of the likely causes of this problem is pertinent. Here are some of the most common causes why your MSN email isn't working properly on your iPhone or iPad.

1. Incorrect Email Settings - If the settings for the emails are not well configured, it will not let your device to connect to MSN email servers.

2. **Outdated Version of iOS**: If your device has an outdated version of iOS, you risk getting compatibility issues with the MSN email service.

3. **Network Connectivity Issues**: Inability to establish a stable internet connection will keep your device from syncing with the email server.

4. **Password Mismatch**: You recently changed your MSN email password but haven't updated it on your device.

5. **Server Outages**: Sometimes, the issue may not be on your end. MSN email servers may experience downtime or maintenance.

6. **Full Storage**: If your iPhone or iPad storage is full, it may prevent the email app from functioning properly.

7. **Third-Party App Issues**: If you’re using a third-party email app, it may not be compatible with MSN email.

**Expert Solutions to Fix MSN Email Not Working on iPhone or iPad**

Now that we’ve identified the potential causes, let’s explore the solutions to get your MSN email working again on your iPhone or iPad.

**1. Check Your Internet Connection**

A stable internet connection is essential for accessing your MSN email. Follow these steps to ensure your device is connected to the internet:

- Open Safari or any other browser and try loading a website.

- Web pages won't load. Check your Wi-Fi or cellular data connection.

- Toggle Airplane Mode on/off to reset your network connection

- Restart your router if using Wi-Fi

2. Check Email Account Settings

Faulty email settings are the most common cause why MSN email doesn't work on an iPhone or iPad. This is how to verify and update your setting:

1. Open the **Settings** app on your iPhone or iPad.

2. Scroll down and tap **Mail** > **Accounts**.

3. Tap your MSN email account.

4. Tap **Account** then **Advanced Settings**.

5. Make sure the following are correct:

- **Incoming Mail Server**:

• - Host Name: `imap-mail.outlook.com`
• - Port: `993`
• - Use SSL: `On`

- **Outgoing Mail Server**:

• - Host Name: `smtp-mail.outlook.com`
• - Port: `587`
• - Use SSL: `On`

6. Save the changes and restart the Mail app.

**3. Update Your iOS Version

Running an outdated version of iOS can cause compatibility issues with MSN email. To update your iOS:

1. Go to **Settings** > **General** > **Software Update**.

2. If an update is available, tap **Download and Install**.

3. Follow the on-screen instructions to complete the update.

**4. Re-enter Your MSN Email Password**

If you’ve recently changed your MSN email password, you’ll need to update it on your iPhone or iPad:

1. Open **Settings** > **Mail** > **Accounts**.

2. Select your MSN email account.

3. Tap **Account** and then **Password**.

4. Enter your new password and save the changes.

**5. See if MSN Server is Down**

The problem might be on the server side of MSN sometimes. How to check if it is so:

1. Check the [Microsoft Service Status](https://status.office.com/).

2. Find scheduled outages or maintenance.

3. Wait for the downtime to be resolved if servers are down.

**6. Ensure Enough Free Storage Space

If your iPhone or iPad storage is full, it may affect the performance of the Mail app. To free up space:

1. Go to **Settings** > **General** > **iPhone Storage**.

2. Review the list of apps and delete any unnecessary files or apps.

3. Consider offloading photos and videos to iCloud or another cloud storage service.

**7. Use the Outlook App**

If the default Mail app is still problematic, try using the official Outlook app for iOS. The Outlook app is optimized for MSN/Outlook.com accounts and usually works better.

1. Download the Outlook app from the App Store.

2. Sign in with your MSN email credentials.

3. Set up your account according to the on-screen instructions.

**8. Remove and Re-add Your MSN Email Account**

If the above actions fail, it may be the time to Remove and Readd your MSN email account by:

1. Tap **Settings** > Mail > Accounts.

2. Go to your chosen MSN Email Account.

3. Tap "Delete Account.

4. Shutdown and restart device

5. Now go again to **Settings** > **Mail** > **Accounts   AND** tap in there "ADD Account".

6. Choose as option "outlook.com, Enter your credential information.

**9. Reset Network Settings**

Reseting your networks could be worth if you know or suspect of some network conflict.

1. Settings > General > Reset.

2. Tap Reset Network Settings.

3. If prompted, enter your passcode.

4. Confirm the reset and restart your device.

**10. Contact Microsoft Support**

You have tried all the above solutions and your MSN email still doesn't work. It's time to call Microsoft Support, who can offer further assistance to troubleshoot on their end.

**FAQ Section**

**Q1: Why is my MSN email not syncing on my iPhone?**

A: MSN email may not sync due to incorrect settings, an outdated iOS version, or a poor internet connection. Follow the solutions outlined above to resolve the issue.

**Q2: How do I update my MSN email password on my iPhone?

A: Go to **Settings** > **Mail** > **Accounts**, select your MSN email account, and update the password under the **Account** section.

**Q3: Can I use the Outlook app instead of the default Mail app?**

A: Yes, the Outlook app is a great alternative and is specifically designed for MSN/Outlook.com accounts.

**Q4: What are the correct server settings for MSN email?**

A: The correct server settings are:

• - Incoming Mail Server: `imap-mail.outlook.com` (Port 993, SSL On)
• Outgoing Mail Server: `smtp-mail.outlook.com` (Port 587, SSL On)

Q5: How can I confirm MSN servers are down?

A: Refer to the [Microsoft Service Status](https://status.office.com/). That link will be handy for finding information about outages.

Q6: My MSN email keeps asking me for my password. Why is that?

A: This is usually a result of the password saved on your device being incorrect. Change your password in the email account settings.

**Q7: Will resetting network settings delete my data?**

A: No, resetting network settings will only remove saved Wi-Fi networks and passwords. Your personal data will not be affected.

## **Conclusion**

If your MSN email is not working on your iPhone or iPad, there's no need to panic. By following the expert solutions in this article, you should be able to resolve the issue and go back to using your email with ease. Be it correcting your email settings, updating your iOS, or switching to the Outlook app, these steps will guide you in troubleshooting the problem efficiently. If everything else fails, don't hesitate to reach out to Microsoft Support for further assistance.