How To Unlock Apple Id
Apple ID is highly secure, but it also means that you may find yourself locked out of it. If that happens, follow these instructions to unlock your Apple ID.

To unlock your Apple ID, you first need to create a new Apple ID password. There are three ways to do that:
- From a trusted device that’s still logged into your Apple ID
- From the Apple Support app on another device
- From a web browser.
Unlock your Apple ID from a trusted device
The instructions below can be used on an iPhone, iPad, iPod touch, Apple Watch, or a Mac running macOS Ventura or later. On a Mac running an earlier version of macOS, the process is similar, but instead of choosing System Settings, you will choose System Preferences.
- Go to the Settings app, or on a Mac, click the Apple menu and choose System Settings.
- Click or tap on your name.
- Choose Password and Security.
- Click or tap Change password.
- Follow the instructions on the screen to change your password.
- On the Mac where you were locked out of your Apple ID, sign in again using the new password.
Unlock your Apple ID from the Apple Support app
To use this method, you will need an Apple device that you have borrowed from a friend or family member or been given access to at an Apple Store. You will also need access to your trusted phone number.
- Download the Apple Support app onto the borrowed device.
- Open the Apple Support app.
- Scroll down to Support Tools and tap Reset Password.
- Choose ‘A different Apple ID.’
- Type in your Apple ID and tap ‘Next’
- Follow the on-screen instructions to reset the password and unlock your Apple ID.
Unlock your Apple ID from a web browser
- In any web browser, go to iforgot.apple.com
- Type in your Apple ID.
- If requested, enter the phone number associated with your Apple ID.
- You should now get a reset notification on your Mac and any other trusted devices associated with your Apple ID. Click Show on the notification on the Mac.
- You will be taken to System Settings in macOS Ventura or System Preferences on earlier versions of macOS.
- Click on the notification to go to your Apple ID and follow the on-screen instructions to reset your password and unlock your Apple ID.
How to find out if your Apple ID has been hacked
If you have two-factor authentication set up, you’ll get a notification every time someone logs into your account from a device or computer that Apple doesn’t recognize as belonging to you. That notification will also include details of the geographic location from where your account was accessed. If you don’t recognize the login attempt in the notification, your account may have been hacked.
You may also get an email from Apple telling you that an attempt to reset the password on your account was made. If that wasn’t you, it could mean a hacker is trying to access your account.
To reduce the chances of your Apple ID being hacked, set up two-factor authentication, use a strong password, and never click a link in an email or message that claims to come from Apple.
The Apple ID system is very secure and is designed to lock you out of your account if too many failed attempts to type in the password are made. Once you are locked out of your account, the only way to regain access is to reset your password. To do that, you’ll need to prove who you are by any of the following three: using a trusted device, using the Apple Support app, or logging in to iforgot.apple.com in a web browser. Follow the steps above to do that and unlock your Apple ID and make full use of Apple services once again.
Why is my Apple ID locked?
Apple can lock your ID in numerous scenarios. For example, if you’re accessing third-party apps with open-source iCloud code, Apple will often lock your account. The main reason is that the source often threatens user privacy.
You might also notice that your Apple ID becomes locked because Apple deems that there’s a genuine threat to its systems. While it’s annoying when this happens, you should also remember that Apple is locking your ID in your best interests.
Another Apple ID blocked reason is that either you—or someone else—has made too many unsuccessful login attempts in a short time period. You’ll then need to prove that you’re trying to unlock your account before you can sign back in.
If you try to access your Apple ID from a device that you haven’t added as a trusted one, you might also have problems accessing your account.
How to unlock your Apple ID account?
- You can try several things to unlock your Apple ID account, including:
- Contact Apple Support: Have you seen an Apple ID disabled message? If so, you’ll need to contact Apple’s Support team to gain access.
- Unlock Apple ID from a trusted device: You can try unlocking your Apple ID from your Mac, iPhone, or any other Apple product added as a trusted device.
- Using a recovery key: Sometimes, you can obtain a recovery key to retrieve your Apple ID account.
- Two-factor authentication: When you enable two-factor authentication, you can enter a code to confirm your identity.
- Email or security questions: If you add security questions, you can retrieve your Apple ID after answering it.
Now, let’s look at all the methods deeper—one by one. For each, you’ll receive a full list of instructions to follow.
Contact Apple Support to unlock Apple ID
When you see an Apple ID deactivated message, you’ll need to contact Apple’s Support team. You can start a live chat or call Apple yourself. Most of the time, you shouldn’t have to wait too long.
You should go to https://getsupport.apple.com/solutions if you need to get in touch with Apple directly.
Unlock Apple ID from a trusted device or phone number
You’ll need to reset Apple ID password when unlocking your account from a trusted device or phone number. Here are the steps you should follow, starting with iOS users:
- Go to Settings > Apple ID > Password & Security
- Select Change Password
- Enter your current device’s passcode or password
- Type your new password and select Change
- Sign into your Apple ID with your new login details.
On a Mac:
Go to Apple logo > System Settings > Apple ID
While you can reset your password, knowing how to find Apple ID password can save you a lot of time.
Fix Apple ID locked for security reasons via recovery key
When an Apple ID is locked for security reasons, you might be able to use a recovery key to sign into your account again. Follow these instructions to do that:
- Go to https://www.icloud.com/ and select Sign In
- Click on Forgotten your Apple ID or password?
- Enter your Apple ID, type the letters in the CAPTCHA section, and select Continue
- Choose which of your trusted devices you’d like to receive the code on
- Enter the code and select Continue
- Select Reset Password
- Enter your new Apple ID password
- Sign in with your new Apple ID login details.
Unlock Apple ID using two-factor authentication
Two-factor authentication (2FA) adds another layer of security and is crucial for maximizing your account protection. When you switch the feature on, you cannot turn it off later.
First, you’ll need to enable 2FA on your device. Here are the steps you should follow for that:
On an iPhone:
- Go to Settings > Apple ID > Password & Security
- Choose Turn On next to Two-Factor Authentication.
If you use a Mac:
- Go to Apple logo > System Settings > Apple ID
- Click Turn On next to Two-Factor Authentication.
After enabling 2FA, you can unlock your Apple ID by following these steps:
- Sign in with your Apple ID login credentials
- Enter the passcode you’re prompted to on either your device, another that you’ve trusted, or via your phone number.
Unlock Apple ID account with email or security questions
Another way you can unlock your Apple ID account is by either using your email address or a security question. Let’s start by looking at how you can get back into your account by answering security questions:
- Go to https://www.icloud.com/ and select Sign In
- Click on Forgotten your Apple ID or password?
- Select that you’d like to answer your security questions to sign back into your account
- Answer your security questions
- Select Continue.
If you haven’t set up security questions on your account, don’t worry—you can still recover your Apple ID. To use your email instead, follow these steps:
- Go to https://www.icloud.com/ and select Sign In
- Click on Forgotten your Apple ID or password?
- Select Get an email
- Reset your password via the email you receive.
How to find out if your Apple ID has been hacked
Sometimes, Apple might lock your ID because of a hack. There are a couple of ways that you can identify whether this happened, but the clearest example is that Apple has sent you an email about your login details changing—even though you haven’t done anything.
Another possible sign that you’ve been hacked is if you see that someone else has logged into your account from an unfamiliar location. You might also be under the threat of a hack if you notice that you’re being asked to enter a verification code from one of your trusted devices—despite not logging into your account.
It’s also possible to tell that your Apple ID has been hacked if you notice strange messages that you didn’t send. Similarly, if you see bizarre purchases in your App Store, you should take action immediately.



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