How to Fix Hotmail in Outlook Not Working

Fix Hotmail in Outlook Not Working: A Complete Guide

If you depend on Outlook for managing your Hotmail account and the service falters out of the blue, you would surely feel annoyed. Be it a refusal to send or receive emails, problems logging into an account, or syncing files; this guide is here to offer different ways to troubleshoot and fix such issues easily.

Table of Content

1. **Common Problems in Hotmail in Outlook**

2. **Basic Troubleshooting Techniques**

2.1Check Internet Connection

2.2Check for Updates in Outlook

3. **Hotmail Configuration in Outlook**

3.1Manual Configuration Steps

3.2Automated Configuration Steps

4. **Advanced Troubleshooting Methods**

4.1Remove and Re-establish Hotmail Account

4.2Go through the Account Settings

4.3Rebuild the Outlook Profile

5. **Known Compatibility Issues**

6. **Contact Hotmail/Outlook Support**

7. **Frequently Asked Questions**

8. **Summary**

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Common Problems in Hotmail in Outlook

While trying to integrate Hotmail with Outlook, you might face several possible problems. Knowing these typical problems can help you tackle them efficiently:

1. **Connectivity Issues**: The Hotmail server may be unavailable for various reasons and Outlook may not be having a proper setup.

2. **Login Problem**: You may have problems logging into your Hotmail account because the input credentials are incorrect, or there is a need for 2FA (Two-Factor Authentication).

3. **Synchronizing Problems**: Emails, calendars, and contacts are unable to synchronize themselves efficiently between Hotmail and Outlook.

4. **Sending/Receiving problems**: Emails cannot be sent or received, leading to user trouble.

5. **Corruption of PST File**: Outlook may encounter various problems due to the data file (.pst) getting corrupt.

Basic Troubleshooting Steps

Before you get into the more advanced fixes, you may want to start with some basic troubleshooting steps.

1. Check Internet Connectivity

Ensure a good connection to the internet: open a web browser, go to any website, and check if one can access it. If the connection is faulty, work on the issues involving the internet and check if Hotmail gives in to Outlook.

2. Check for Updates in Outlook

Ensure Outlook always has the latest update on it. Some of these updates may include bug fixes for some known issues. Here is how to check for updates:

- **For Windows**:

1. Open Outlook.

2. Click on "File" on the top menu.

3. Select "Office Account."

4. Click "Update Options" and choose "Update Now."

- **For Mac**:

1. Open Outlook.

2. Go to "Help" in the top menu.

3. Click on "Check for Updates."

## Hotmail Configuration in Outlook

If you've changed settings or installed updates in a recent time frame, it could possibly mean that you need to set up your Hotmail account all over again within Outlook.

1. Manual Configuration Steps

It's just about doing the following steps to configure Hotmail manually:

1. Start Outlook and select "File."

2. Choose "Add Account."

3. Type in your Hotmail email address and click "Connect."

4. Pick IMAP or POP as your account type.

5. Enter below settings:

• - Incoming Mail Server: imap-mail.outlook.com (for IMAP) or pop-mail.outlook.com (for POP)
• - Outgoing Mail Server: smtp-mail.outlook.com

6. Enter your Hotmail password and select "Connect."

7. After configuration is complete, select "Done."

2. Automatic Configuration Steps

With just a few basic keystrokes-the entry of your email and password-Outlook may set your Hotmail settings automatically:

1. Go to "File" and select "Add Account" in Outlook.

2. Type your Hotmail email address and password.

3. Click "Next." Outlook will automatically try to configure the account.

4. If the system prompts, follow the on-screen instructions.

## Advanced Troubleshooting Methods

If nothing has worked at that point, here are some last resort methods:

1. Remove and Re-add Hotmail Account

Sometimes it fixes recurring problems just by removing and re-adding an account in your email client.

1. "File" > "Account Settings" > "Account Settings."

2. Click on the Hotmail account to select it and then Remove it.

3. Once confirmed, add the account again following the earlier steps.

2. Checking Account Settings

Check the account settings of your incoming and outgoing servers.

- IMAP Settings:

- Incoming Server: imap-mail.outlook.com

• - Port: 993
• - Encryption: SSL/TLS
• - POP Settings:
• - Incoming Server: pop-mail.outlook.com
• - Port: 995
• - Encryption: SSL/TLS
• - SMTP Settings:
• - Outgoing Server: smtp-mail.outlook.com

• - Port: 587
• - Encryption: STARTTLS

3. Rebuild Outlook Profile

If you have tried everything listed above and still cannot access your Outlook profile, you will have to rebuild it:

1. Close Outlook.

2. Open Control Panel and select "Mail."

3. Click on "Show Profiles."

4. Select your profile and remove it.

5. Add a new profile again by clicking on "Add" and follow the steps to configure your Hotmail account.

Known Compatibility Problems

The only limitations of the hotmail.com web mail service for Outlook users are that some versions may not be compatible with hotmail accounts. It's important to ensure you are using a supported version of Outlook. Check the official Microsoft documentation against your version of Outlook for known issues.

Contact Hotmail/Outlook Support

For those staunch believers in the on-sows and still experiencing problems, you may have to contact support.

- **Online** Support: Find help online at the Microsoft Support page for common problems with Outlook.

- **Community Forums**: You can check out some common threads on the Microsoft Community forums related to other users facing similar problems.

## Frequently Asked Questions

1: Why am I not receiving emails in my Hotmail account in Outlook?

Issues receiving new emails can happen due to server settings being not properly configured, filter settings in Outlook, or even issues on Hotmail's own servers. Check your account settings as well as the junk or spam filters just to make sure emails are coming through.

2.What to do if your Hotmail account is locked?

If your Hotmail account is locked, you should go to the Microsoft Account Recovery webpage to set it up to unlock your account.

3. Why is Outlook giving me authentication errors for my Hotmail account?

Authentication errors usually maybe because you've entered an incorrect password or because an account security policy has changed. Make sure your password is correct and you might need to enable 2FA if you haven't already.

4. Can you access Hotmail through any other email client other than the Outlook client?

You can still access your Hotmail account through other email clients, like Thunderbird, Apple Mail, or even web browsers.

5. Does hotmail have a size restriction for sending emails to Outlook?

Yes, there is a restriction on attachments and messages on Hotmail and it is around 25 mb. You can use the One Drive or any other file sharing service if your files exceed that limit.

Conclusion

Troubleshooting Hotmail problems in Outlook is rather complicated and with a precise approach, one can eliminate the confusion sometimes soon. Ensure that your internet connection is available, run regular software updates, and check your account settings regularly in order to reduce the chances of facing issues. As a final option, don't mind asking Microsoft support or the community for help. Following the tips of this article, you'll be on the road to managing your emails reliably shortly.

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