Top 10 Nonprofit Industry Trends For 2023
The top 10 nonprofit industry trends that will influence the nonprofit sector and how NPOs conduct their business are outlined in this article.

Nonprofits are increasingly relying on digital solutions and technologies to remain relevant and competitive. From donor retention to AI, the nonprofit industry is experiencing a rapid shift in how organizations operate, engage with their audiences, and raise funds. In this blog post, we will outline the top 10 nonprofit industry trends that will shape the industry and affect how nonprofits operate.
Top Nonprofit Trends To Look For In 2023

Donor Retention
Donor retention is key for nonprofits hoping to maintain or increase their funding. To retain donors, nonprofits should focus on having meaningful relationships with those who have contributed to their mission in the past. By thanking them for their contributions and engaging them through open dialogue about the impact of their donations. Additionally, understanding which channels generate the most donations can help nonprofits tailor their outreach strategy when trying to secure future donors.
Smart Digital Fundraising
Digital fundraising has become an essential part of any nonprofit’s operations due to its cost-effectiveness and scalability compared to traditional methods. Additionally, digital fundraising platforms offer features such as tracking donation progress and offering donation matching services. That allows nonprofits to more easily raise funds while providing donors with more value.
Virtual Volunteering Opportunities
As remote work becomes more commonplace, virtual volunteering opportunities have emerged. It is a way for people to get involved with a cause they care about without having to physically be present at an office or event location. Virtual volunteering enables volunteers from all over the world to contribute time and skills remotely. Also allowing nonprofits access to a larger pool of potential volunteers that may not be able to make a physical commitment due to distance or personal circumstances.
Communication and Engagement
As consumers become more connected and engaged with causes they care about, nonprofits must be able to effectively communicate their mission and goals to this audience. This includes creating engaging content on social media, using email campaigns, developing effective messaging on websites, and leveraging video marketing. Creative storytelling is essential in order to capture the attention of potential donors and increase engagement with your organization's cause.
Big Data & AI
Big data has revolutionized the way nonprofit organizations collect data about their audience, donors, volunteers, and other stakeholders. It also provides powerful insights into how best to allocate resources for maximum impact on a given project or initiative. Additionally, artificial intelligence (AI) can help nonprofit industries automate processes such as donor segmentation or volunteer recruitment.
Social Media and Video Marketing
With today’s always-on digital world, it’s critical for nonprofits to leverage this trend and have an active presence across social media
Video content is especially important; it allows organizations to share stories quickly and easily while providing a human element that resonates with potential donors or volunteers.
Mobile Giving Opportunity
With mobile usage continuing to rise each year, it’s essential for nonprofit industries to offer a convenient way for people to donate from their phones or tablets. Mobile giving solutions like text-to-give campaigns are becoming increasingly popular. This is for donors looking for an easy way to support their favourite causes without having to open their wallets or write a check.
Adoption of Blockchain and Cloud Technology
Blockchain technology is being adopted by more organizations due to its security benefits. It ensures that transactions are safe from tampering or fraud. Also, while providing transparency into where funds are going within an organization’s network of donors and partners. Additionally, cloud computing services provide a secure platform for storing confidential information without taking up physical space in an office setting.
Chatbots & Voice Search
Chatbots are software programs designed to simulate conversation with humans over chat services such as SMS or messaging apps like Facebook Messenger or WhatsApp. This allows customers/donors/volunteers seeking assistance from an organization quickly get answers through automated conversations instead of waiting on hold with customer service teams via phone calls or emails etc.
Meanwhile, voice search offers another layer of convenience when searching for information online instead of typing queries into search engines.
Flexible Work Environment
The traditional 9-to-5 work schedule has gone out the window in recent years. More people are looking for flexible working arrangements that cater specifically to their needs rather than sticking rigidly with one set schedule all year round. This includes freelancers who may only need certain hours per week but still want access to remote work opportunities if needed (or vice versa).
Nonprofits should consider ways they can accommodate these changing workplace dynamics both internally within staff teams. But also externally when interacting/working with external partners/suppliers etc.
Leverage Nonprofit Trends with Salesforce
The nonprofit industry is constantly evolving in order to take advantage of the latest trends, technologies, and opportunities. By leveraging Salesforce Nonprofit Cloud, organizations can capitalize on these exciting breakthroughs such as:
- Donor retention strategies to keep supporters involved
- Digital fundraising options to raise more funds from more people quickly
- Virtual volunteering opportunities that help save time and resources
- Better communication and engagement with audiences.
- Big data and AI for smart decisions
- Social media and video marketing for a wider reach
- Mobile giving for greater accessibility
- Adoption of blockchain and cloud technology for streamlined operations
- Chatbots and voice search to increase customer service potential
- A flexible work environment that supports remote workers
With the right tailor-made solutions from Salesforce Nonprofit Cloud, the nonprofit sector is well-positioned to take full advantage of these trends.
Check out in detail here: Leverage nonprofit trends with Salesforce Nonprofit Cloud
Conclusion
In conclusion, there is no one-size-fits-all approach when it comes to keeping up with the latest trends in the nonprofit industry. Nonprofits have many tools available at their disposal that can help them reach new audiences and increase engagement among existing supporters. It is important for organizations operating in this space to stay up-to-date on industry trends. So they can remain competitive in an ever-changing landscape. With this knowledge in hand, nonprofit organizations can optimize their operations and ensure they are making the most out of every opportunity available.
About the Creator
Harry Johnson
I am a Salesforce consultant and business analyst at Emorphis Technologies with a proven track record of success. I help businesses understand their requirements and translate them into Salesforce solutions.




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