Pros & Cons Of Working In The Hospitality Industry

A career in hospitality can be gratifying and fruitful. This fast-paced industry offers many benefits to aspiring candidates who are highly communicative and interactive.

While travelling, people rely on the aviation and transportation industry to ensure they have a safe, happy journey. Guests and customers depend on hotels to take care of their accommodations and staycation experience. Likewise, people expect good services from every sub-sectors in the hospitality industry. Hence, the professionals must be highly skilled and knowledgeable to fulfil their expectations and make them visit for the second time.

Like a coin with two sides, surviving in the hospitality industry can be challenging for professionals if they need more patience, agility, and vigilance. Being familiar with the pros and cons of working in hospitality enables professionals to maximise their chances of making a good career choice.

What is Hospitality Management?

Hospitality management is a diverse field that undertakes the daily administrative, operational, and commercial activities of businesses in the hospitality industry. In contrast to the more narrowly focused 'hotel management', hospitality management encompasses a wide range of industries, including food and beverage, travel & tourism, aviation, and events.

A career in hospitality is highly lucrative, ranging from a great deal of freedom and mobility- this industry offers a rare opportunity to meet new people, visit new places, and explore new cultures. Despite the industry's benefits, it has some drawbacks that professionals should consider before entering.

Pros of Working in the Hospitality Industry

• Improves Communication & Interpersonal Skills

Be it a manager, accountant, or housekeeping executive, hospitality professionals need to interact with guests, customers, and internal teams on a daily basis. It enhances their communication and interpersonal skills, which helps them to offer better customer experiences.

While redressing customers' experience, a hotel manager needs to carefully listen to their problems and devise alternate solutions that are fruitful for both the guest and the hotel.

• Flexible Working Hours

This is one of the most beneficial aspects of working in the hospitality industry. Flexibility in the workspace attracts employees to work at their desired timings, further improving productivity and efficiency.

Depending upon his interests and lifestyle, a hotel-staff executive can choose between a night or a day shift. If an aspiring candidate is pursuing a Master's Degree in Hotel & Hospitality Administration, they can work at night shift to complete the certification course.

• Global Networking Opportunities

Networking is one of the most effective ways of generating new career opportunities, and the hospitality industry opens doors on a global level. Based on their performance and potential, these enthusiasts can apply for higher positions in top-notch hospitality chains across the globe.

Hospitality professionals usually interact with guests, customers, and superior management on a regular basis. These enthusiasts can get their references for a good career hike by grasping their attention with effective communication.

Cons of Working in the Hospitality Industry

• Comprises High-Pressure Environment

Working in the hospitality industry is not a piece of cake. From confronting customer complaints to multitasking at odd hours, a hospitality professional must always be ready to undertake pressure during uncertain circumstances.

Aspiring candidates must be mentally prepared in order to succeed in such an environment. With experience and exposure, they will learn how to manage and overcome such problems efficiently.

• Involves Extensive Physical Work

Most entry-level positions in the hospitality industry involve constant physical activities like carrying luggage, climbing stairs, washing clothes, or continuously walking in the corridors. These tasks make the job quite challenging and hectic on a daily basis. However, these tasks enhance the physical condition of the hospitality professional and keep them active all day long.

• Hectic Schedules

As discussed earlier, a professional must be highly flexible and adaptive to work in the hospitality industry. During the peak seasons, they have to be available at the premises to address the guests, manage last-minute changes in schedules, and improve the workforce's efficiency.

On the contrary, these tedious tasks improve the overall personality of hospitality professionals. It enables them to hone their hospitality skills and increase their chances of career advancement.

Is Hospitality A Good Career Field?

The hospitality industry is exceptionally vast and holds a wide range of career opportunities for aspiring professionals. As Indian tourism is reaching new heights, these enthusiasts have higher chances of placements in top-notch hotel chains. And to achieve this, hospitality management institutes provide holistic development to enhance students’ learning experience and make them future-ready.

Hospitality Management courses are highly recommendable to aspiring students who want to set a foothold in the hospitality world. Not only does it help them gain theoretical knowledge and hospitality skills, but it also opens doors to exciting career options in top-notch companies across the globe.

If you are looking to pursue a hotel management course in Mumbai, connect with us instantly. We will be happy to assist you.