How To Manage Conflicts At Work

For each of us, work is an important part of our daily lives. Especially since we spend more than half of our time on them! No matter how much we want the job we have to be perfect, it is inevitable that at some point you will be the protagonist of a conflict at work.

Small contradictory discussions, differences in character between people, or dissatisfaction with certain tasks can take a different turn. You may find that those little conflicts become the nightmare of your life.

And if until now you came to work armed with optimism and good will, going to work could turn into a chore.

For peace of mind, try to restore balance at work. And if you can avoid conflicts, so much the better …

How to prevent a conflict at work?

Be nice to all your colleagues without discriminating.

He does not create special groups nor does he favor this kind of socialization. Be a colleague of all, not just one. Be nice to the one who deserves it. Say a good word to a colleague when you see that he is upset.

It is important to feel accepted in the small community at work. Do not hesitate to give a compliment when you want to express your appreciation. But be careful not to overdo it! Some colleagues may misinterpret this.

Avoid gossiping about a colleague!

Gossip with other colleagues as long as it's on the stars or the five o'clock news … You never know when you'll need his help. Better a poor horse than no horse at all.

If you have found a spicy detail in the life of a colleague or you know for sure that your boss wants to fire someone, keep it a secret. Don't be the one to spread the word in the country!

Don't be kind and grateful to those around you only when you need something.

Behave naturally in any situation, according to the education you received. Don't try to look different than you are. Surely you have moments when your nerves go crazy. If you accidentally downloaded one of your colleagues, apologize. However, we have our bad moments … Surely your colleague or colleague will understand this!

Be receptive to the exchange of information!

You also turned to a colleague at one point. Do the same! If you are asked for your opinion, go for it! No one is born learned. Even if it is not part of your duties, the colleague in question will appreciate your good intentions, will be grateful to you, and will change his attitude towards you for the better.

How do you settle a conflict at work?

Since problems exist to be solved, there is certainly a solution to any conflict. In most cases, self-knowledge is the first step in resolving a conflict. By digesting the problem well, analyzing the opinions of others and personal ones, you can positively influence the perception of that situation.

A first and perhaps the most important step in solving the problem is to identify the problem. It's not as simple as it sounds! The real problem is not always the one that triggers the conflict. Sometimes the trigger for the conflict is completely different from the problem.

Tensions build up over time and at the slightest challenge they tend to escalate into conflict. Therefore, in order to resolve the conflict, try to find out the problem first!

Communication is the second step you need to take in resolving conflicts. So: learn to communicate! Use the golden laws of communication. An efficient method to communicate is to be able to understand how the other person is thinking and to understand what led them to act accordingly.

Express your opinions and the way you see problem solving and post-conflict relationships.

 Be the first to initiate active communication.

Speak openly and state your problem as objectively as possible. When proposing a solution to the problem, come up with viable arguments. Support your opinions and arm yourself with a lot of patience and self-control. Be prepared to argue contradictory and try to listen to the other person's opinion. Most likely to be right.

And where you are wrong, he may be right. In situations like this, you think, "Why to play as someone else sings to me?" One tip though: before you make a decision, think carefully about how much you can leave and how willing you are to destroy a professional relationship in favor of keeping the principles of a lifetime.

If it's not your job to intervene, but you are the person most able to calm the spirits, you must take into account some tips. Try to be impartial, do not associate the problem with people, do not abuse power, but rely on fairness in the decisions you make.

You treat the problem harshly and subordinates gently, do not choose the most comfortable solutions, but the most ingenious. Form an opinion only after you have listened to the opinions of others because each person has their version of the truth. Act proactively and come up with strong proposals for resolving the conflict.

Pay attention to the way relations between your subordinates flow and act even in the case of the smallest problems. With this approach, you will have the chance to fix them before they escalate into conflict.

Workplace problems will never work out on their own. If we avoid them, ignore them, or do not give them due attention, they will relapse. Therefore, at the slightest alarm signal, try to take the necessary measures and settle the conflict from the outset.