How AI in Businesses is Improving Services Across Multiple Sectors?

Artificial Intelligence is changing the world. And today, we can see AI technology joining almost every sector. Medical research, enhanced education, personalized entertainment, and more, uses of AI are existing everywhere.

According to Statista, An IDC report is projecting the global AI market to cross $554.3 billion of revenue by 2024. The same report also says, among all companies around the world, IBM is known for registering the most number of patents. As of November 2020, IBM has registered 5,500 ML and AI patents globally on its name.

These statistics are evidence of how dedicated organizations are adopting AI into their operational processes. There are plenty of benefits that are motivating them. From reducing operational costs to eliminating the possibility of human error, AI is adopted for multiple reasons by organizations.

Furthermore, we are discussing some crucial use cases of AI in businesses. We will pick some already existing ways of using AI to execute many tasks. So, if you think you are going to get some information from this blog, stay with us until the end.

1. Personalized experience

Businesses are able to offer better personalization due to AI to users. They are able to track what users love and convert this behavior into Big Data that supports Deep Learning, and then Machine Learning parts of the process. Accordingly, AI finds it possible to find out what users might want to stream or use in the future.

If you have ever used streaming apps like Netflix, you already had the best examples at your fingertips. Netflix uses Unsupervised Machine Learning technology to make AI track user behavior and preferences then customize the UI accordingly. Each user has their own pattern which AI uses to shortlist recommendations for them. eCommerce apps also follow these patterns along with other app genres like music streaming.

2. Improved cybersecurity

With virtual onboarding becoming normal for businesses, cybersecurity also becomes a bigger risk. Attacks are often done to compromise business operations, steal sensitive data like passwords, user payment details, and more. Thus, AI algorithms are prepared by some genius developers initially to counter such attacks.

Adopting these AI in cybersecurity algorithms does not only ensure continuous monitoring but also allows users to find potential vulnerabilities even before attacks occur. AI algorithms are capable of detecting malware, spyware, trojan viruses, possible hardware failures, and unauthorized user access attempts. These cases of artificial intelligence in businesses perform as an extra layer of the firewall for your business activities.

3. Improved business decision making

AI is capable of finding a pattern to predict approximate outcomes for the future. For instance, AI is used to predict flight ticket prices with the help of historical data, the importance of the date, and more. With deep learning, AI is capable of helping you out in picking the right process for the best outcomes. Businesses are using this AI to predict sales, user engagement, and more.

4. Smooth recruitment processes

Human Resource departments of many organizations are adopting AI to filter down applicants. To reduce time and find the best candidates possible, these AI algorithms are fed with data related to required skills, experience required, job profiles, and more. Accordingly, AI can review applications, resumes, and even videos to filter candidates to shorten the process. It can reduce the workload for human employees.

5. AI in gaming businesses

If you are an active member of the gaming community and have had the chance of playing titles like Alien Isolation or Red Dead Redemption 2, you might have heard about their AI-supported Non-playable Characters (NPCs). These NPCs are not assigned with stories but AI creates patterns for them. Thus, in the Alien Isolation game, the Alien can learn your hiding patterns to counter them by modifying its searching pattern. The game is known for giving jumpscares and anxiety to players.

Gaming businesses are not only using AI for automated storylines but to identify cheaters on multiplayer games, stop piracies of games, and stop foreign attributes from trying to hack the game as well.

6. AI in the app development industry

With the growing adoption of smartphones, the AI market is growing at a rapid speed. Modern smartphone app developers are focusing on using apps for tasks such as healthcare, fitness, education, entertainment, and more. AI algorithms are making it easier for these developers to offer top-quality services. For example, AI in IoT is used to improve the responsiveness of the Alexa or Google Voice Commands. You can pair up your smartphone with a smart TV and control it with your voice. With AI, now these features are able to understand more languages apart from English along with several dialects, accents, and pronunciations.

Conclusion

AI is not only benefiting business owners but also users as well. From making life comfortable to services more accessible, AI is performing well. Thanks to AI, assistive devices are offering enhanced capabilities. But still, we are unaware of the full potential of AI that we can use to our advantage for multiple reasons.

With time, AI developers are exploring more ways of using the technology. You can take the Replika app as an example as well. This AI-equipped app talks to the user. AI is used to ensure the app behaves and replies like a real human while making the user feel safe. Replika was designed to help users in improving their mental health and to provide them with a safe space.

In the end, we hope you found this blog informative. Until we see you with a new informative blog, Ciao