Food delivery apps like Zomato and Swiggy How Much Do Delivery Charge in Restaurants?

Food delivery apps have been around for a little over ten years now. And let’s be honest—they’ve completely changed the game. They made it super easy for customers to get their favorite meals without stepping outside, and they gave restaurants a way to expand their reach without doing much heavy lifting.

Back in the day, most restaurants didn’t even offer delivery. Then, apps like Zomato and Swiggy came along, filling that gap like pros. They helped restaurants look more polished, streamlined delivery services, and made ordering food ridiculously simple for everyone.

But here’s the thing: those convenience fees add up. Most restaurant owners are now looking for ways to cut back on the commissions and fees these platforms charge. Sound familiar?

If you want your customers to skip the third-party apps and order directly from you, the experience needs to be just as good—or even better. And one major factor to look at? Delivery fees. They have to be competitive with what the big apps are offering.

Let’s break it all down, compare some costs, and talk about how Deonde can help you keep more of your hard-earned money.

How Do Food Delivery Platforms Stack Up on Costs?

Zomato

Getting Started: Zomato doesn’t charge upfront listing fees in India, but they do have a one-time onboarding fee. This covers things like menu digitization, training, document verification, and quality checks. The fee is deducted once your restaurant is live and receiving orders.

Ongoing Costs: For every order, Zomato takes a commission of 15% to 25%, plus GST. The exact percentage depends on factors like your cuisine and location.

Customer Costs: Customers typically pay ₹20 to ₹50 per order for delivery, plus a platform fee of ₹5. These vary based on order value and distance.

Marketing Fees: Want to boost your visibility? Zomato offers paid options like banner ads and discounts, but these come with extra costs.

Swiggy

Getting Started: Good news—there’s no setup fee to join Swiggy.

Ongoing Costs: Just like Zomato, Swiggy charges a commission of 15% to 25% per order, plus GST. However, this doesn’t include delivery or payment gateway fees.

Customer Costs: Customers pay delivery fees similar to Zomato’s—₹20 to ₹50 per order—plus a ₹5 platform fee. These fees affect how affordable your menu seems to customers.

Marketing Fees: Swiggy also offers paid options for ads and discounts to get your restaurant more visibility, but again, it’s an added expense.

How Else Can You Save Restaurant Delivery Fees?

The sweet spot for your restaurant would be to find a way in which you can reduce the restaurant delivery fees for both you and your Customer. This way, you can maximize Customer satisfaction while increasing your Restaurant profit.

We have the perfect online ordering system solution from Deonde. For starters, it allows clients to order directly from you and According to Lightspeedhq.com, 70% of consumers prefer to order directly from a restaurant.

Deonde offers subscription-based SaaS solutions tailored to restaurants’ needs. With a 100% white-label Readymade app and advanced features, restaurants can manage their delivery operations seamlessly and save significantly on costs, real-time order tracking, automated customer engagement to smart delivery routing and detailed analytics, and helps you maintain brand identity while increasing efficiency. Deonde’s solutions empower you to build a direct connection with your customers while keeping expenses in check.

From real-time order tracking and automated customer engagement to smart delivery routing and detailed analytics, our platform streamlines every aspect of your delivery operations. The fully customizable system helps you maintain brand identity while reducing costs and increasing efficiency.

Final Thoughts

Sure, apps like Zomato and Swiggy offer convenience, but their commissions can really eat into your profits. By switching to a direct ordering system like Deonde, you can take back control of your delivery process, reduce fees, and keep your customers happy.

Ready to boost your profits and take charge of your delivery operations? Check out Deonde’s online ordering system and pair it with your preferred delivery fleet—whether it’s in-house or on-demand.