Journal logo

7 Pivotal Things to Consider While Choosing your Payment Gateway Provider

Customers are more exposed to newer, more efficient, and more seamless payment modes than ever before, so the payments landscape has changed over time. This is one of the reasons why businesses must keep up with this ever-changing industry in order to provide their customers with the best and fastest services possible.

By Amit KumarPublished 4 years ago 4 min read
7 Pivotal Things to Consider While Choosing your Payment Gateway Provider
Photo by naipo.de on Unsplash

Customers are more exposed to newer, more efficient, and more seamless payment modes than ever before, so the payments landscape has changed over time. This is one of the reasons why businesses must keep up with this ever-changing industry in order to provide their customers with the best and fastest services possible.

Payment gateway is one of the critical elements to deal with for all business owners who have established a recognised e-shop or e-commerce website online because it enables all currency transactions that took place in your e-commerce site. Payment gateways are critical in this coronavirus pandemic to sustain delivery apps.

Let’s consider some stats

According to online payment statistics, 82% of today's consumers use smartphones for online shopping because they see it as a convenient way to shop. It has also been stated that social media influences 80% of the generation when it comes to online shopping.

As a result, you may now understand why selecting the right payment gateway for your business is critical. Choosing the incorrect payment method may result in the loss of some of your potential customers, which you are not prepared for!

This is why it's critical to keep an eye on your ecommerce store's payment bottom line if you want to achieve long-term business, profitability, and success.

Finding an appropriately suitable payment gateway will take time due to the large number of features and factors to consider. However, before you choose a payment method, ask yourself the following questions for greater clarity.

By Andy Hermawan on Unsplash

Does the payment gateway support your ecommerce store’s region?

1. What will be the service cost?

2. What features do they give?

3. Is the payment gateway suitable for your e-store?

As a result, to simplify your process, here are some important factors to consider when choosing a payment gateway for your online business.

Select an Accurate Payment Gateway

When starting an e-store, the most important thing to remember is to include a payment method. It is a requirement for every website to follow because it allows us to purchase a service or product using a common payment platform such as a debit card, credit card, UPI, digital wallets such as PayTM, or others. In fact, some businesses sell directly to customers; on the other hand, some businesses use a third party to distribute payments.

As a result, select a payment gateway that can easily adapt to changes and integrate them into any type of business model. This is why it is critical to ensure that your payment gateway is compatible with all payment platforms.

By Ryan on Unsplash

Keep in Mind the Processing Speed

Is it true that the sole purpose of a business is to sell? Well, it might not because, aside from selling products/services online, there are other factors to consider, such as processing time. The speed with which funds are transferred from your customer's bank account to yours is also critical. It is regarded as one of the distinguishing features of an end-to-end solution.

Customer experience and satisfaction are critical for business owners who manage e-commerce websites. As a result, choose the right type of payment gateway to ensure that your customers do not face low payment to the process. And, in order to achieve high processing speed, cloud transfer can be of assistance. It increases operational efficiency by providing a good workflow for business users.

By Franck on Unsplash

Make your Customers Feel Secure

What is the first thing that comes to mind when you put yourself in the shoes of your customer? Payment security is the solution! People are increasingly inclined to shop online, so it is critical for business owners to provide them with an experience of complete safety and security when doing so.

As a result, when selecting a payment gateway, ensure that it provides unrivalled security features, as well as a PCI-DSS certificate payment gateway that provides anti-fraud protection.

By rupixen.com on Unsplash

Make Sure you are Aware of the Service & Fees Agreements

With so many payment gateway providers available, business owners must adhere to a variety of fees and service-related agreements. Payment gateway pricing is commonly based on the types of business transactions, revenue consistency, business sales, transaction frequency, and so on. It is difficult to assess how your business concept aligns with your payment gateway provider's fee agreements or payment structure.

As a result, the service provider bases the fees or contracts on the volume of transactions carried by the business owners.

By Adeolu Eletu on Unsplash

Merchant Dashboard & Analytics

What will you do if you are unable to access/understand how your customers make purchases? With the help of payment gateways, which provide business owners with detailed information about how their customers purchase from their website, businesses can identify loopholes and areas for improvement if necessary.

As a result, business owners will have a clear understanding of RFM analysis of potential customers, geographies, and payment modes.

By Towfiqu barbhuiya on Unsplash

Easy Fund Managements & Success Rates

One of the reasons why businesses have been picky about selecting a payment gateway is because of user dropouts and failed transactions. The success of the transaction, as well as the smooth and simple processing, are the two most important factors for any business owner to consider.

They should select a payment gateway that provides simple management options for payments such as payouts, refunds, and disbursements.

By Ilya Pavlov on Unsplash

Easy & Simple Integration Process

E-commerce sites are always linked to a financial procedure that includes a variety of payment methods. As a result, payment processing should be integrated into your company's website. In such cases, a payment provider that directs your customers to a third-party site to enter their credit card information is an excellent option. When the transaction is complete, the provider redirects your customer to your online store.

The Final Words

When deciding on the best payment gateway for your online store, keep your company's needs, your customers' needs, and important security requirements in mind.

If you choose an accurate payment method for your website, it will increase your company's longevity, great customer satisfaction, customer trust, online recognition, and durability. You can make your e-commerce business go a long way this way!

business

About the Creator

Amit Kumar

Full-time thinker & part-time writer...

Reader insights

Be the first to share your insights about this piece.

How does it work?

Add your insights

Comments

There are no comments for this story

Be the first to respond and start the conversation.

Sign in to comment

    Find us on social media

    Miscellaneous links

    • Explore
    • Contact
    • Privacy Policy
    • Terms of Use
    • Support

    © 2026 Creatd, Inc. All Rights Reserved.