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Where Do I Find Sales Training for Insurance?

Find Sales Training for Insurance

By emily brownPublished about a year ago 7 min read
Where Do I Find Sales Training for Insurance?
Photo by Centre for Ageing Better on Unsplash

Insurance sales can be said to be a highly competitive and regulated industry that demands a unique blend of product knowledge, sales skills, and relationship management. Different from many other sectors, selling insurance requires people not only to persuade the clients but also educate them on intricate products protecting their financial well-being. These salespeople in the field have to know all the subtleties of insurance policies they sell while being in regulatory compliance and exerting high levels of customer service. To be successful within the insurance industry, quality and continuous sales training is essential.

However, with so many programs, certifications, and resources available, it is sometimes overwhelming to find high-quality training in sales for insurance. In the following article, various paths leading to top-of-the-class in insurance training programs, their advantages, and how they can be qualified to decide on suitability for either newcomers or seasoned professionals, both within the same line of business in the insurance business.

Why Insurance Sales Training is Important

For the insurance industry, sales training plays a significant role in improving conversion rates, revenue base, and customer retention. According to the 2022 CSO Insights survey, sales teams that have been provided with holistic training programs have recorded a win rate of 14.8% higher than those that did not. Sales practitioners in an insurance setting are no exception, and their high stakes hinge on the sustainability of their clients' financial security.

Insurance sales professionals face an extremely complex marketplace characterized by diverse insurance products, legal jargon, and changing customer expectations. Without training, they are at the risk of providing erroneous information to customers, failing to meet client needs, or even facing legal challenges for non-compliance. As high stakes are involved, proper insurance training courses can prove to be a career-enhancing investment for a professional.

Where to find Sales Training for Insurance

The insurance industry offers a diverse range of training programs, certifications, and resources. Based on your location, the types of insurance you are selling, and whether or not you have experience, these programs vary. Here is the most common and effective way to obtain sales training for insurance professionals.

1. Insurance Company Training Programs

Most of the big insurance firms have training programs for their sales force. These are mostly company-specific, in terms of the products that the organization sells and the methods with which its sales force sells them. Normally, employees undergo intensive induction processes that center on product knowledge, sales know-how, and other compliance or regulatory issues. Additionally, most firms constantly have employee training programs designed to ensure participants are abreast with any change in the industry and regulatory moves.

If you are working for an insurer that has a high reputation level, you could automatically benefit from accessing quality insurance training programs through the resources of your employer. Often these programs incorporate any of the following:

  • Workshops and Seminars: These events are directed toward soft skills in general customer interaction, negotiation, and closing sales.
  • Online Training Modules: Available digital information that allows you to study at your own pace with a point-targeting product or sales techniques.
  • Mentorship Programs: There are many insurance companies that match new hires with seasoned sales professionals to guide the newcomers through the sales process and provide them with some industry insights.

The greatest advantage of in-house programs is that these generally do not cost employees anything. These, however, tend to be too company-product-specific and therefore give a less balanced view of the trends in the insurance arena .

2. Industry Associations and Certifications

Many of the most respected industry associations offer accredited training programs and certifications for insurance sales professionals. Some examples include the National Association of Insurance and Financial Advisors (NAIFA), the American College of Financial Services, and the Life Underwriting Training Council (LUTC).

NAIFA is also known particularly for its diverse training programs regarding insurance. The categories of training range from novices to the most professional professionals. NAIFA also grants several certifications in case one wants to signal commitment to continuing education and continuing professional development. Some of the examples include the Life Underwriter Training Council Fellow (LUTCF), which enhances the selling expertise of one dealing with life insurance, disability income insurance, and retirement planning products.

Another leading industry in certification programs is the American College of Financial Services. This institution delivers numerous certification programs for insurance professionals, such as Chartered Life Underwriter and Chartered Financial Consultant, that include comprehensive coursework in all aspects of insurance products and their roles in financial planning.

These programs will make you wiser and therefore have greater legitimacy and marketability in the view of your employers and brokers in the industry. Industry reports show that those who have advanced certifications can earn up to a 20 percent higher salary than their non-certified counterparts.

3. Online Insurance Training Programs

Online learning has continued to play a significant role for the busy professional in today's digital age. Insurance training programs are numerous and scattered all over e-learning platforms, websites, and other learning platforms. Some will be insurance-based sales programs while others will use more general information, enveloping financial planning, risk management, and compliance. Programs keep making learning easy for an insurance sales person by allowing one to learn at one's own pace while most often offering flexibility when choosing a particular area to study upon.

Infopro Learning is a leading digital training solution provider, offering hundreds of insurance sales training courses to make people better at selling and using their products as well as designing perfect sales strategies. These techniques of immersive learning, such as simulations and interactive modules, help the learner to get a practical and hands-on experience. Infopro makes sure that learning is engaging and effective by incorporating digital tools like gamification in selling techniques.

Even online sites such as Udemy, Coursera, and LinkedIn Learning have general courses on insurance.

It is available both in duration and intensity. It is such a beginner course for those who are starting but it also runs for those professionals to whom features are most advance.

The reputation should be the consideration of such a program. Only credible ones with known standards in the industry will do. Check their accreditation and review from the other students.

4. Conferences and workshops

Most of the conferences deliver lectures taught by experts in the industry and specialize in advanced ways of selling, changes in regulations, and current issues in insurance markets.

For example, InsureTech Connect is an annual insurance conference that gathers together and even mixes insurance professionals, tech innovators, and thought leaders. From there, participants of the conference are taught new ways to sell insurance in a fast-paced world which simply has come to rely on technology more and more. Other conferences conducted by NAIFA or LIMRA sometimes comprise workshops with more practical application and focus on sales techniques-teach how to cold call, how to overcome customer objection.

In addition to that, one can participate in conferences, networking with other peers and best practices' sharing, as well as learn from high achievers of the given industry. There is evidence indicating that, according to one study, professionals attending conferences, as well as training sessions, are more likely to close 23% more deals than those engaged in any form of continuing education.

5. Private Sales Training Providers

There are several privately owned companies that conduct training programs specifically for insurance-related sales. These organizations generally customize their programs to meet the specific experience level of the salesperson, the nature of the insurance being sold, and his or her location. Some well-known training providers include Sandler Training, Dale Carnegie Training, and the Richardson Sales Performance Group, among others.

Private training organizations often use cutting-edge sales aids like role-playing, case studies, and development based on feedback. Courses themselves can be more comprehensive and custom than mass corporate training.

For instance, Sandler Training offers programs in overcoming common objections and roadblocks in the selling process to insurance coverage, building customer relationships, and selling additional coverage.

6. University Programs and Continuing Education

Certain colleges also offer continuing education courses for selling insurance and financial planning. More often than not, these courses are more academically oriented and include a combination of theory and practice. University-based insurance training programs can be most useful for those who want to advance into leadership or specializations within their careers.

Some examples include the Wharton School of the University of Pennsylvania Executive Education in Insurance Leadership and Michigan State University Financial Planning and Insurance certification programs, which are definitely the type of academic response to the training needs of the profession.

Choosing a good insurance sales training program:

Since there's an abundance of options, factors such as location, model, benefits, reputation, faculty, platform, and specialties, among others, will determine what one would pick.

  • This involves the level of experience: A new employee might need a basic course on insurance products and sales techniques, whereas more experienced professionals would appreciate advanced courses, which would be more specific to one type of insurance.
  • Type of insurance sold: You could specialize in life, health, or property casualty insurance. Choose a course that goes deep into what you are selling
  • Learning preference: in-person, online, or any combination: do you like in-person workshops, self-paced online courses, or a combination of both?.
  • Cost: Compare the cost of the program with the level of return on investment that can be attained. Some programs may be costly but will in return give a huge ROI as far as career progression and moneys earned are concerned.
  • Accreditation and Certification: Choose programs from recognized providers to ensure that the training acquired is legitimate and taken seriously by most employers and industry players at large.

Conclusion

Sales training in the insurance industry is not a choice-it's a must-do. Whether you are new to the field or have been doing it for years, a good training program can really make a huge difference for anyone. With a proper sales, customer satisfaction, and growth in your career, there is every reason to look forward to this challenging yet fulfilling profession. You can tap the resources available - from your company's in-house training program to industry certifications, online courses, conferences, and university programs-to prepare yourself for this tough and rewarding work. With the rising demands for insurance products and services, this is an ideal opportunity to invest in high-class training programs in insurance.

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About the Creator

emily brown

Result-oriented Technology expert with 6 years of experience in education, training programs. Passionate about getting the best ROI for the brand.

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