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Is Temu The New SHEIN? A Case Study On The Rise of China's Overnight E-commerce Giant

From «Made in China» to «Marketed by China»: On Temu and The Gamification Of E-Commerce

By Camilla Gulì Published 2 years ago 6 min read

The sudden surge of Temu, seemingly out of nowhere, makes for a fascinating case study.

The rise of online marketplaces like Temu illustrates both the opportunities and challenges of e-commerce in today's globalized world.

However, the controversies surrounding Temu reveal the dark underbelly of hyperconsumption, unethical supply chains, and environmental disregard enabled by the internet age which set the stage for debates on how e-commerce can best serve the public while managing its potential pitfalls.

Such platforms provide unprecedented access to affordable products that may (but most likely won't) improve consumers' lives. But, at what cost?

Shoppers are drawn to Temu's extreme discounts and massive selection, with products often priced at a fraction of competitors. Inevitable questions linger around how such jaw-droppingly cheap prices are achieved if they come at the expense of workers and the planet, and what effect they have on our habits and priorities as consumers.

Temu's Business Model and Controversies

China's step into the e-commerce landscape with the subsequent shift - from "Made in China" to "Marketed by China" - makes it inevitable not to compare Temu with the massive Chinese e-commerce company, SHEIN.

However, Temu operates more as an open marketplace than a vertically integrated retailer like SHEIN, connecting consumers directly to a diverse range of independent third-party sellers. This allows for more product variety and options at potentially lower prices.

So what's the issue with Temu?

Here are some (with more to unfold):

1. Temu Has a Shady Sister..

Temu's sister company PDD has faced controversies that raise questions about Temu's operations. PDD's app Pinduoduo was suspended from the Google Play store due to malware concerns. While Temu itself has not been suspended, the relationship raises some doubts.

2. "Supply Chain is Our Forte"

By focusing on "ethics and sustainability" while PDD employees follow the 996 overwork schedule, Temu claims that the supply chain is their forte but admits it relies mainly on consumers to enforce its compliance policies. This places a heavy burden on shoppers to verify the ethics and origins of thousands of products.

3. Let's Go All In And Exploit This US Trade Loophole!

A key way Temu keeps prices low is by removing traditional middlemen between manufacturers and consumers. However, it's estimated that Temu is willing to initially lose an average of $30 per order to successfully penetrate the US market.

In addition, Temu also benefits from the "de minimis rule". This US trade loophole quickly became "China's Free Trade Deal" which allows artificially deflate prices.

Is Temu A Scam?

Temu's model reveals the complex tradeoffs enabled by new e-commerce models. While not a "scam," these issues suggest a need for more transparency and accountability in Temu's supply chain.

While providing accessibility, questions remain around the hidden costs of its extremely low prices for workers and sustainability.

Despite Temu's claims, current research and data are greatly insufficient to verify the dubiously positive social and environmental impacts of the products sold on its platform.

In Bullets:

  • Temu acts as an intermediary between manufacturers and consumers, unlike vertically integrated SHEIN
  • While not a "scam", Temu's parent company has faced malware and labor abuse controversies
  • Temu claims to focus on ethics but relies on customers to enforce compliance policies
  • Temu cuts costs by eliminating middlemen, benefiting from trade loopholes, and initially losing money

Impact on Consumers and Sustainability

Extremely low prices undoubtedly make products more accessible for price-sensitive consumers. However, Temu's hyper-affordable prices incentivize and enable overconsumption for many consumers.

The bargain-hunting mindset that Temu encourages fuels an "every deal must be pursued" mentality.

The Gamification of The E-Commerce Experience

Temu gamifies the shopping experience.

By using techniques like spinning wheels, countdowns, and coupon games to activate consumers' dopamine reward systems and drive impulsive purchases.

While these nudges may feel fun and exciting, they often result in spending on unnecessary products rooted in fleeting trends.

The Unconscious Reliance on Retail Therapy

For many consumers, a dopamine rush and temporary "retail therapy" drives Temu purchases, rather than actual needs.

Instead of empowering consumers as claimed, extremely low prices may actually disempower them by distorting spending decisions and weakening more sustainable, ethical, and local businesses that cannot compete on price.

While some level of disposable consumption may be inevitable in a capitalistic economy, the psychological mechanisms exploited by Temu encourage a trend toward excess.

The Instilled Mindset Through A Catchy Tagline

Temu's tagline "Shop Like A Billionaire" appeals to consumers' desires but also reflects an attitude of reckless spending with little regard for consequences - an attitude billionaires have been criticized for.

Overall, widespread "billionaire shopping" enabled by e-commerce platforms has negative externalities for society.

An Eco-Conscious Note

The products sold on Temu and similar marketplaces are mostly cheap and disposable, made of non-biodegradable materials.

The purchasing and disposal of so many unnecessary goods adds to waste streams and harms the environment.

This contributes significantly to e-waste, environmental degradation, and resource depletion without mentioning that the production and transportation of excess goods account for a major portion of global greenhouse gas emissions.

Nonetheless, issues with forced labor and unethical supply chains exist far beyond any one company. Therefore, improved regulation, transparency, and compliance should be industry-wide priorities. Singling out Temu neglects these wider issues.

In summary, Temu's model encourages reckless spending through behavioral nudges, lack of transparency, and price signals disconnected from true production costs.

Temu's ultra-low prices - while beneficial to some consumers - facilitate impulse buys and enable a level of hyperconsumption, waste, and disregard for social and environmental consequences that is unsustainable. All of this indicates a model that threatens to strain ecological limits and hurt local communities if left unchecked.

As regards addiction-like behaviors around online shopping, it's a concerning yet wider systemic matter that shapes overconsumption. Therefore systemic changes are also needed.

Some level of unnecessary consumption is inevitable in any economy, however, the onus cannot fall solely on individual consumers who bear limited responsibility.

In order to craft an action plan toward change, it is extremely important to consider the multifaceted nature of e-commerce, supply chains, and consumer behavior today.

In Bullets:

  • Temu's insanely low prices fuel overconsumption and encourage the "shopping like a billionaire" mindset
  • Gamified shopping experience activates dopamine to drive unnecessary spending
  • Temu's cheap disposable products add to waste, environmental harm, and hurt local businesses
  • Some unnecessary consumption is inevitable; individuals' responsibility role is limited
  • Supply chains issues exist widely; improved policies and regulations needed

Moving Forward

Truly moving forward will require changes on multiple levels: consumers reflecting critically on why and when we buy; companies building more ethical and transparent supply chains; and policymakers regulating trade, labor, and environmental standards.

To both benefit and regulate e-commerce platforms like Temu in a balanced manner, action is required on multiple levels:

Consumers:

  • Practice mindfulness when shopping online and question impulses to "buy just because"
  • Invest more in experiences, quality basics, and local businesses that align with our values
  • Reflect critically on the potential negative impacts of the "shop like a billionaire" mentality

Companies:

  • Build transparent, ethical, and sustainable supply chains through tools like blockchain, certifications, and labor audits
  • Limit nudges and behavioral design that promote overconsumption at the expense of stakeholders

Policymakers:

  • Implement and enforce strict labor, environmental, and consumer protection standards for all retailers
  • Close trade loopholes that allow companies to artificially deflate prices and sell non-compliant goods
  • Regulate data collection and use to mitigate addictive shopping behaviors online

Researchers:

  • Foster multidisciplinary analysis of complex e-commerce issues at the nexus of economics, psychology, sociology, ethics, and sustainability
  • Generate more holistic frameworks for evaluating the true value and cost across supply chains

Media:

  • Provide balanced, nuanced, and contextually grounded coverage of e-commerce controversies
  • Amplify diverse voices and stories that highlight positive visions for reshaping consumerism

In summary, progress relies on efforts across sectors - from shoppers to policymakers - working in concert towards a common goal: harnessing the opportunities of online retail while minimizing its potential harms.

By approaching complex issues with proper rigor, balance, and nuance, we can identify the most promising solutions - finding a middle path that neither condones nor condemns commerce outright, but seeks to shape it towards higher purposes befitting humanity's greatest challenges.

In Bullets:

Overall, Temu reveals tensions between affordability, sustainability, and consumption. 

To mitigate harms while embracing benefits:

  • Consumers should reflect on "why" they buy, practice mindfulness, and invest more in experiences and local businesses
  • Companies must build more ethical and transparent supply chains
  • Policymakers should regulate trade, labor, and environmental standards

So, Is Temu The New SHEIN?

While not "the new SHEIN", Temu raises important debates about how e-commerce can truly empower consumers while minimizing societal and environmental costs. Addressing complex issues around technology, trade, labor, and sustainability will require systemic change and acknowledging companies' responsibilities towards our best chance of harnessing new technologies for positive change.

ClimateSustainabilityAdvocacy

About the Creator

Camilla Gulì

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