Michael Cokins

The Psychological Impact of Natural Disasters on Claims Investigators

Natural disasters leave lasting impressions on everyone they touch. For those of us in claims investigation, these events are not just one-time experiences. We see the aftermath repeatedly, stepping into lives marked by loss and devastation. For over 20 years, I've navigated the storm-damaged homes of Houston and the hurricane-battered neighborhoods of New Orleans. The emotional toll can be significant.