Grace Smith

Can AI Really Understand Human Emotions?

Artificial intelligence has surged forward in the last ten years, mastering speech, images, and even the craft of human-like writing. The newest challenge is emotional intelligence—teaching algorithms to sense and respond to human feelings. This is done by parsing changes in tone of voice, reading facial micro-expressions, analyzing choice of words, and sometimes even biometric signals. Platforms in mental health, customer service, and even modern matchmaking now use these capabilities to gauge emotional states and adjust replies accordingly.