Adam Wilson
Bio
Adam Wilson comes with an experience of 12+ years in the IT industry. As a Customer Success Manager, he has been researching and trying to understand the customers’ behavior in different scenarios.
Stories (72)
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How to Create a Heatmap for your Website (For Free)
Heatmaps are a method of data visualization in which the magnitude of a parameter is shown via color on a two-dimensional plane. A free heatmap tool for websites that let website owners know what works on their website and what doesn’t.
By Adam Wilson3 years ago in Education
Top 10 Customer Journey Mapping Tools
Mapping customer journeys can be challenging. You will need reliable customer journey mapping tools to collect real-time data accurately. Customer journey visualization on your website requires more than learning the bounce rates on each page.
By Adam Wilson3 years ago in Education
Conversion Rate Optimization: A Sure Way to Grow Your Business
What is Conversion Rate Optimization (CRO)? Small businesses must optimise their conversion rates in order to reach their customers and sell their products. The conversion rate is the proportion of customers who make a purchase out of all visitors to a website. On average, this rate is 2%.
By Adam Wilson3 years ago in Journal
Top 10 Customer Journey Mapping Tools
Mapping customer journeys can be challenging. You will need reliable customer journey mapping tools to collect real-time data accurately. Customer journey visualization on your website requires more than learning the bounce rates on each page. You will need to know how to create a customer journey map.
By Adam Wilson3 years ago in FYI
User Behavior Analytics: Hotjar vs Lucky Orange vs Webmaxy
Talk about user behavior analytics and 3 names are sure to pop up: Hotjar, Lucky Orange and Webmaxy. Each of these solutions has been designed to improve your understanding of the users’ behavior. Each can drastically improve the overall customer experience—deemed the top priority for growth by 87 percent of global business leaders.
By Adam Wilson3 years ago in 01
