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Why is my balance not showing in Binance?

Why is my balance not showing in Binance?

By Crypto Specialist I+(888_684_9487)Published 7 months ago 4 min read
Why is my balance not showing in Binance?
Photo by Vadim Artyukhin on Unsplash

**Why Isn’t My Balance Showing in Binance? – Reasons and Solutions**

It can be really annoying when your balance isn’t showing up in your Binance account, especially when you want to trade or withdraw. There are a few reasons this might happen, like waiting for transactions to go through, account restrictions, or tech issues.

In this guide, we’ll go over some common reasons your balance might be missing and share some simple fixes. We’ll also answer some frequently asked questions.

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**Common Reasons Your Balance Isn’t Showing in Binance**

**1. Pending Deposits or Delays**

Binance needs some time to process deposits, especially for bank transfers and cryptocurrencies.

- **Bank Transfers (SEPA, SWIFT, etc.):** Can take 1-5 business days.

- **Cryptocurrency Deposits:** They need enough confirmations on the blockchain.

- **Credit Card Purchases:** Usually show up in a few minutes.

**Fix:** Check your deposit history in **Wallet > Fiat and Spot > Transaction History**. If it’s pending, just wait until it goes through.

**2. Wrong Wallet View or Filters**

Binance has different wallets (Spot, Funding, Futures, Earn, etc.), so your money might be in a different spot.

- **Spot Wallet:** The main wallet for trading.

- **Funding Wallet:** For transferring funds between accounts.

- **Earn Wallet:** If you’ve staked or locked away assets.

- **Futures/Margin Wallet:** This one is separate from your main balance.

**Fix:** Go to **Wallet > Overview** to check all the different wallets.

**3. Account Restrictions or Security Holds**

Your balance may be frozen for a few reasons:

- **Security Checks:** Unusual login attempts or withdrawals can trigger a hold.

- **KYC/Verification Issues:** Not having your account verified means you might have limits on withdrawals.

- **Regulatory Compliance:** Some areas have restrictions on accounts.

**Fix:** Complete the **Identity Verification (KYC)** process and check for any messages from Binance Support.

**4. Asset Not Supported or Delisted**

If a coin has been delisted, it won’t show up in your wallet anymore.

**Fix:** Keep an eye on Binance’s **Announcements** page for any delisting news.

**5. Tech Issues or App Errors**

Sometimes, Binance may face delays due to:

- **Server Maintenance:** Look at Binance Status for updates.

- **App/Website Cache Problems:** Try refreshing or clearing your cache.

- **API Sync Issues:** Reconnect if you’re using third-party apps.

**Fix:** Log out and log back in, switch networks, or use the desktop version.

Why are my assets frozen on Binance?

**Fixing Missing Balance Issues on Binance**

**Step 1: Check Your Deposit Status**

- Go to **Wallet > Transaction History** and see if your deposit is complete.

- For crypto deposits, use a blockchain explorer like Etherscan for ETH.

**Step 2: Look at All Wallet Sections**

- Make sure you’re checking the right wallet (Spot, Funding, Futures, etc.).

- Toggle off **Hide Small Balances** if some assets are hidden.

**Step 3: Finish KYC Verification**

- Go to **Profile > Verification** and provide any needed documents.

**Step 4: Reach Out to Binance Support**

- If you can’t find your funds even after the deposit is complete, submit a ticket via **Support > Chat**.

**Step 5: Watch for Network Delays or Delistings**

- Heavy network traffic can slow down deposits.

- Check Binance’s **Announcements** for any delisting news.

how to retrieve Binance account

**Frequently Asked Questions**

**Q1: Why hasn’t my deposit arrived?**

A: It could be due to network issues, incomplete KYC, or mistakes in the deposit address. Make sure to check the transaction status first.

**Q2: How long do deposits take on Binance?**

A: - **Crypto:** Usually takes 1-30 minutes (depending on the network).

- **Bank Transfer:** 1-5 business days.

- **Credit Card:** Often instant.

**Q3: My balance disappeared after a trade. What’s going on?**

A: Look at your **Order History**. Your funds might be tied up in an open order or converted to a different asset.

**Q4: Why does my balance show zero after making a deposit?**

A: This could be because:

- Your deposit is still processing.

- Your money is in another wallet (like Futures or Earn).

- Your account is under review.

**Q5: What if I sent crypto to the wrong address?**

A: If it went to a non-Binance address, getting it back is unlikely. But if it’s sent to another Binance user, reach out for help.

**Q6: Can Binance freeze my money?**

A: Yes, especially if there are security or compliance issues.

**Q7: How do I recover missing staked or locked funds?**

A: Check **Earn > Locked Staking/Flexible Savings** to see if you can redeem them.

**Q8: Why does Binance say Wallet Balance: 0 when I try to trade?**

A: You might be looking at the wrong trading pair or wallet. Switch to the right asset.

**In Summary**

If your Binance balance isn’t showing up, it’s usually because of pending transactions, wallet settings, or account restrictions. By checking your deposits, looking through all wallet sections, and making sure you're verified, you should be able to find your funds.

If the issue sticks around, don’t hesitate to reach out to **Binance Support** for help.

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