Missing asset in Binance portfolio

** Missing Asset in Your Binance Portfolio: Causes & Solutions**

** Introduction**

Finding that an asset is missing in your Binance portfolio can be worrying, especially if you use it for trading or storing your cryptocurrencies. There could be a few reasons for this issue, like display errors or even unauthorized transactions.

Let’s go over some common reasons why you might not see your assets in Binance, how to fix the issue, and a few tips to prevent it from happening again.

Visit Binance Assistance page

** Common Reasons for Missing Assets in Binance**

Before you start troubleshooting, here are a few reasons your assets might not show up:

1. **Wrong Account View** – You might be looking at the wrong wallet like Spot, Futures, Earn, or Funding Wallet.

2. **Pending Transactions** – Your deposits or withdrawals might still be processing.

3. **Hidden Assets** – Some tokens could be hidden in your portfolio.

4. **Delisted or Frozen Assets** – Binance may have stopped trading for certain coins.

5. **Network Issues** – Temporary server problems can hold up balance updates.

6. **Unauthorised Access** – Your account might have been hacked.

7. **Staked or Locked Funds** – Assets in programs like Earn or Savings may not show in your main balance.

Binance Chain Wallet Not Showing Balances?

** Step-by-Step Solutions to Recover Missing Assets**

1. Check All Wallet Sections

Binance sorts your funds into different wallets:

- **Spot Wallet** – For regular trades.

- **Futures Wallet** – For margin trading.

- **Earn Wallet** – For things like staking and savings.

- **Funding Wallet** – For margin accounts.

👉 **What to do:** Go to **Wallet > Overview** and check each section.

2. Verify Transaction History

If you recently moved funds:

- Go to **Transaction History** (Wallet > Transaction History).

- Look for any pending deposits.

- If a withdrawal was made and you didn’t authorize it, lock down your account.

3. Search for Hidden Assets

Some tokens might be hidden:

- On the **Spot Wallet** page, click the **Eye icon** or turn off the **Hide Small Balances** option.

- If you don’t see a token, use the **search bar**.

4. Check if the Asset Was Delisted

Sometimes Binance delists tokens:

- Check the **[Binance Announcements](https://www.binance.com/en/support/announcement)** for news.

- If it was delisted, you might still be able to withdraw it (look under **Assets Under Maintenance**).

5. Ensure You’re Using the Correct Network

If you added a token but it’s missing:

- You might have sent it on the wrong blockchain (like BEP-20 to an ERC-20 address).

- Check the **deposit address and network**.

- If you made a mistake, reach out to Binance Support (but they might not always be able to help).

6. Clear Cache or Switch Devices

Sometimes a glitch can hide your balances:

- **Log out and back in.**

- Try another browser or device.

- Clear your browser’s **cache and cookies.**

7. Check Binance API Status

If there are server issues:

- Visit **[Binance System Status](https://www.binance.com/en/status)** for updates.

8. Contact Binance Support

If none of this works:

- Open a ticket at **[Binance Support](https://www.binance.com/en/support)**.

- Include:

- Transaction IDs.

- Screenshots of missing balances.

- Your account details (don’t share passwords or 2FA codes).

How to View My Binance Spot Wallet Activity

** How to Prevent Missing Assets in the Future **

To avoid problems down the line, keep these tips in mind:

✅ **Double-check your deposit/withdrawal addresses and networks.**

✅ **Enable Whitelist for withdrawals** (Security > Address Management).

✅ **Only use Binance’s official app/website** to avoid scams.

✅ **Set up 2FA (Google Authenticator)** for added security.

✅ **Regularly check for any unauthorized activity** in your transaction history.

My assets are not displayed on Binance DEX/Binance Spot Trading. Why is that?

** FAQ: Missing Assets in Binance **

### Q1: Why isn't my deposited crypto showing in Binance?

A: This might be due to:

- **Pending blockchain confirmations** (wait a bit).

- **Wrong network** (like sending ETH on BSC instead of ERC-20).

- **Deposit hasn’t gone through yet**.

Q2: Can I recover delisted tokens?

A: Yes, but you can't trade them. You can still withdraw them under **Wallet > Withdraw**.

Q3: What if I sent crypto to the wrong network?

A: Whether you can recover it depends on if Binance can do cross-chain recovery. **Contact support ASAP**.

Q4: How do I know if my account was hacked?

A: Look for:

- **Surprising withdrawals.**

- **Login attempts from unknown devices.**

- **Disabled security settings (like 2FA).**

Q5: Why are my staked assets missing?

A: They might be in **Earn, Locked Staking, or DeFi products**. Check **Wallet > Earn**.

Q6: Does Binance freeze assets?

A: Yes, if there’s:

- **Suspicious activity.**

- **Regulatory issues.**

- **Token delistings.**

Q7: How long does it take for Binance support to respond?

A: Usually between **24-72 hours**, but it might take longer during busy times.

## Conclusion

Usually, when you can't find an asset in your Binance portfolio, checking your wallet sections, transaction history, or confirming if the coin was delisted can help. If everything fails, reach out to **Binance Support**.

By following security tips—like enabling 2FA and checking deposit networks—you can keep your crypto secure.

🔒 **Stay alert, double-check your transactions, and always use official Binance resources!**