REMOTE DESKTOP ACCESS

Remote Desktop is a technology (software or operating system) that permits its user to connect to any laptop/ computer from a distant location. The user can work on that device normally as if he/she were sitting in front of it. It requires the user to establish a connection from a remote system via the internet and once the connection is successfully established, all the tasks can be performed on the system. The users can perform all functions like managing applications, accessing a file, administrative tasks etc on the computer with which he has established the connection.

This technology has proved to be very useful for businesses around the world. It is widely used by large enterprises to solve the customer’s technical problems. It is even used by many big MNCs and educational institutions to provide distance learning to its students.

Remote Desktop Access is being extensively used in the IT sector and other big enterprises to troubleshoot their customer’s problems. It has made the communication between consumers and company more efficient and reliable, thus increasing customer satisfaction.

WHY IS IT IMPORTANT?

In a world where technology and competition are increasing at a rapid rate, you need not be necessarily at your workplace to complete your task. With the help of remote desktop access you can connect with your device from anywhere and have access to any file you need.

Remote Desktop is used by industries for the following:-

1. IT Professionals- IT enterprises and tech-savvy people use remote desktop to easily finish their tasks. With the help of Remote Desktop, they can troubleshoot technical problems of the clients remotely. It helps them save their time and money and make their work more fruitful and efficient.

2. Service Providers- Remote Desktop has helped customers all over the world to get immediate solutions to their problems from the service providers. The service providers access the system of the client through Remote Desktop and resolve the problem. It saves time as well as money that would have spent on travelling.

3. Client- support providers- The world of customer support before the launch of Remote Desktop was limited to just talking on the phone. But with the use of this technology, customer support providers can have a look at the desktop and give real time solutions to the clients. This also reduces the disputes between the providers and clients due to miscommunications.

4. Personal Use- In this digital era, people usually have multiple devices. Now, they can connect these devices to each other and can even manage their loved one’s device.

ADVANTAGES OF REMOTE DESKTOP-

• Accessibility- Many people like to work outside the premises of a closed office, in a place like a park, library or cafe. This is now possible with the use of Remote Desktop. All you need is an efficient remote desktop connection manager and an internet connection to meet your deadlines from anywhere.

• Flexibility- Sitting at office desks for hours is tiresome. Remote Desktop has provided ease to do your office task from the comforts of your home. It has proved to be a boon to working mothers who sometimes wish to stay and work from home.

• Free Working Environment- Remote desktop has increased the efficiency of the employees as they get an opportunity to work in any comforting environment they like. This has benefited both the enterprise and the employees.

• Speed- Remote Desktop has saved time and money especially for IT personals. Now they need not go to the client’s location that is five or ten miles away. You can provide your facilities and help the client from your location with the help of Remote Desktop. This time can be effectively used to troubleshoot the problems of other clients. Thus reducing the transportation cost and also the workload.

• Savings- The most advantageous thing about Remote Desktop is that it has promoted the tradition of bringing your own device in the office. Every employee can bring their own device and connect using Remote Desktop and can start working from their home. This has saved many additional costs such as furniture, computer, tables etc of the companies.

In a world where everyone is moving so fast and using more advanced technologies, Remote Desktop has enabled the companies to provide efficient solutions to their customers and has also promoted an efficient and productive work culture. Not only, it has increased profits, saved money for the companies but also has made employees happier as they can work in an open free comforting environment now. You can try using this technology, if you haven’t and you would be amused by its features.