Must-Have Features For Pickup & Delivery App

If you are planning to develop a pickup and delivery app then there are the top features that your pickup and delivery app must have. Just pickup and delivery app development isn't enough; you also need to create an ecosystem for the platform to operate in. If you want to build a pickup and delivery service, you'll need a customer app, a store app, a driver's app, and an admin panel. We will discuss about each of them in details. So lets get started with no more delay and here we go:

Customer Application

The basic objective of any business is to provide customers with the best services possible. Make sure you have done extensive market research before beginning to design a pickup and delivery app for your company. This customer app should have the below listed features:

1.Registration and Login: It's a good idea to give consumers a variety of options to sign up for the application, such as contact information, email addresses, or social network handles. For these functions, developers must use the Google SDK and Facebook SDK. The user must provide with the 'Forget Password' option.

2.Store Search: The app needs filters to allow users to easily search for any nearby stores. To make the search procedure simple, the application must include the excellent geolocation capability.

3.Location Tracking: Using the Location Framework and the Google Location API for Android, this feature will enable consumers to track their packages in real-time (iOS).

4.Order & Payments: After the consumer has added the items to their cart, they should be offered the choice of paying with cash on delivery, credit cards, net banking, or UPI. A common payment gateway should be included into the application.

5.Push Notifications: This feature is crucial for keeping users informed about the status of their orders. Customers need push notifications to learn the status of their orders, and for this, developers must integrate Amazon SNS and Firebase Cloud Messaging.

6.Ratings & Reviews: A feedback system is the best feature an app could have to validate the services.

Store Application

The business owners will be able to manage their incoming and outgoing orders with the aid of a store application in your pickup and delivery solution module. Additionally, it will assist users in letting consumers and delivery personnel know when an order is prepared for pickup. Store application must have features as listed below:

1.Login & Registration: Each store that registers on the platform must have a verified account, which can only be accomplished via the Google or Facebook SDK.

2.Management of Inventory: Using the store application, business owners or employees can change the list of items in accordance with stock.

3.Order Management: Using the store app, employees can accept, decline, or modify the status of any orders.

Delivery Agent Application

While making a delivery, delivery agents use mobile applications. Therefore, adding a mobile app for the courier to your pickup and delivery app will be financially advantageous. Delivery agent application some must have features are listed below:

1.Registration and Login: Delivery agents must must register in order to utilize the app. They need access to the same social media, email, phone number, and other options that are available on the customer's app.

2.Navigation: You ought to give delivery personnel simple-to-use maps that display the best and fastest routes. These functionalities must be implemented by the app development team you hire using Location Framework for iOS and Google Maps for Android.

3.Order Details: All order details, including the store's address, the customer's address, and the delivery window, among other things, must be available to the delivery personnel.

Admin Panel

The admin panel is the most crucial tool for operating your company in the most effective manner. These are some features that admin panel should have:

1.Login: To protect its data, the admin panel must log in safely.

2.Store Management: The administrator can include new stores in the service. Users may also be eliminated.

3.Analytics: This feature makes it easier to monitor crucial KPIs like order quantity, revenue, and delivery time.

4.Payment Management: With this function, you can impose fees on customers and restaurants and change the total that is charged.

RichestSoft is a top-rated app development company. Get in touch with us for on-demand pickup and delivery app development.