How to Build App Like ZocDoc Important Features of a Doctor Appointment Booking App

Doctor appointment booking app is the need of the hour given the unprecedented times we are living in. COVID-19 has made us realize the importance of better immunity & health. Even more, people realized how significant doctors & healthcare professionals are. With the help of a doctor appointment booking app, doctors can now render their services to the people who need it the most. It has provided better accessibility, especially to those living in the suburban regions.

With an increase in demand for doctor appointment booking apps, the business owners need to understand what they need to create a successful app for their clinic/hospital. It becomes imperative for them to have a plan and act accordingly. Studying your target audience, hiring a mobile app development company, determining the budget & revenue streams, among other things, are some of the crucial elements of a doctor appointment booking app.

To further simplify the process, here are some valuable points to help you understand the development process of a doctor appointment booking app.

Important Features of a Doctor Appointment Booking App

User’s Profile -A user profile must contain information like name, phone number, email, mailing address, among other things. Data related to height, weight, blood type, health-related conditions if any, major ailments if any, and chronic diseases like blood pressure, diabetes, and more should also be a part of it.

Doctor’s Profile -Patients should be able to see medical specialities the doctor/clinic offers, their experience, medical certificates, location, timings, availability, and more, to help them make smart decisions based on the knowledge they gain from their profiles.

Reviews & Rating -In a digital world, ratings and reviews are everything for its users. Patients should be able to review the services of the doctor so that the other prospective users could decide whether to avail their services or not.

Geo-location - Adding geolocation to your doctor appointment booking app will provide better accessibility to your users. It adds to the overall positive experience which drives user retention.

Virtual Assistance - With the advent of virtual consultation, accessibility and importance of doctors have gone up considerably. Through video conferencing, patients can get medical assistance, diagnosis, among other things without leaving the comforts of their home, especially in the suburban regions of the US.

Multiple Payment Options -Digital, cashless payment methods ease the burden on users as they are not forced to stand in long queues. Payment gateway integration with online wallets along with the credit/debit card for transaction further streamlines the process.

SOS - A call-to-action pop-up enables users to call for medical assistance in case of emergency. It not only provides much-needed aid to the person in need but also provides added value to the clinic. Communicate the importance of an SOS feature to your doctor appointment booking app development company.

Push Notifications -Due to no-show, the healthcare industry loses $150 Billion/year. Push-notifications enables the user to adhere to their appointments, saving clinics millions of dollars. It's an essential feature for a doctor appointment booking app.

Appointment Scheduling - An in-app calendar for appointment scheduling allows patients to select their preferred time of consultation, following the doctor’s availability. This feature also helps with doctor-patient communication for better scheduling processes.

Chat Options - Chat option is valuable for the patients in case they have any concerns regarding the appointment or any queries post-appointment. It also helps with clarity when it comes to scenarios like medication, appointment re-schedules, payment-related concerns, and more.

Reminders -This feature comes in handy especially for the old people or for those who are under the care of someone else. Once the reminders are set, it enables patients to adhere to their medication schedule.

Customer Support -Customer support provides solutions to customer problems while serving as an effective tool for marketing for businesses.

Search -Patients should be able to search for doctors in their vicinity, according to the speciality, availability, and more. This feature adds value to the doctor appointment booking and business owners must ask their mobile app development company to add this feature on the app.

Document Sharing - The digital world is all about securely saving personal information of users including documents which may contain sensitive information about their health. Patients could benefit from this feature immensely. Especially, old and bed-ridden can use e-prescriptions to order medicines online.

Steps to Build:

Study your competition - One of the fundamentals of developing a doctor appointment booking app is to study what your competition is doing currently. Once you analyze their practices, it’ll be easier to develop an app which will be appreciated by your users. Also, one of the prime features of a successful doctor appointment booking app is to establish a good network of doctors. Their expertise will fetch you more users and add value.

App Concept - Know your target audience and accordingly, plan your app design. If your patients are mostly in the suburban region, their demands & expectations will vary. Study them, know their demands, zero down your niche and then ask your mobile app development company to develop the right framework for your doctor appointment booking app.

App Development - Whether to build the app on iOS or Android, this decision is essential for your success since the technology stack and other aspects of your app will change. Ensure that the mobile app development company you’ve hired has the experience and expertise to deliver the app design you desire.

Testing - Developing the doctor appointment booking app through an agile process allows you to make changes if & when needed. It also provides the option of testing the app extensively to seek out bugs, defects, among other things. Afterwards, test your app under varying conditions, with different demands so that it has the scalability and the performance level that your business requires.

Conclusion: Build your doctor appointment booking app with FATbit Technologies. They offer seamless, comprehensive solutions, and develop apps that are safe to operate without compromising the speed. Their experienced team excels at developing interactive & engaging healthcare mobile apps. Get a quote!