How to Appeal for 'Forgot Account' on Binance?

By Crypto Specialist I+(888_684_9487)Published 8 months ago • 3 min read

**How to Recover Your Forgot Account on Binance: Simple Guide**

Forgetting your Binance account details can be a hassle, especially if you have funds in there. Whether you can’t find your email, phone number, or login info, Binance has a process to help you get back in. This guide walks you through how to file a Forgot Account appeal and offers some tips for staying secure.

**Table of Contents**

1. **Intro**

2. **Why You Might Lose Access to Your Binance Account**

3. **Steps to Submit a Forgot Account Appeal**

- Step 1: Visit Binance Support

- Step 2: Fill out the Recovery Request

- Step 3: Give Verification Details

- Step 4: Wait for a Response

4. **Other Recovery Options**

- Email or Phone Recovery

- Identity Verification (KYC)

- Contacting Binance Support on Social Media

5. **Tips for Keeping Your Account Safe**

6. **FAQs About Binance Appeals**

7. **Wrap Up**

**1. Intro**

Binance is one of the biggest crypto exchanges out there, and losing access can interrupt your trading and withdrawals. If you forgot your account details (email, phone, or password), you can file an appeal with Binance support to recover your account. This guide shares the appeal process and what you need to do.

**2. Why You Might Lose Access to Your Binance Account**

Before filing an appeal, figure out what caused you to lose access:

- **Forgotten email or phone** – Can’t remember what you used.

- **Deleted email account** – No way to reset your password.

- **Changed phone number** – Can’t get SMS codes.

- **Lost 2FA backup** – Misplaced your Google Authenticator device.

- **Hacked account** – Someone else changed your login info.

**3. Steps to Submit a Forgot Account Appeal**

**Step 1: Visit Binance Support**

1. Go to [Binance Support](https://www.binance.com/en/support).

2. Click **Submit a Request** → **Account Issue** → **Forgot Account.**

**Step 2: Fill out the Recovery Request**

Complete the form with:

- **New email** (for contact).

- **Approximate account creation date**.

- **Last known login info**.

- **Any transaction history, if you have it (TXID, wallet addresses)**.

**Step 3: Give Verification Details**

Binance might ask for:

- **A government ID** (like a Passport or Driver’s License).

- **A selfie with your ID and a handwritten note** (for verification).

- **Proof of past transactions** (if you can).

**Step 4: Wait for a Response**

- Typical processing time is **24–72 hours**, but it could take longer if they’re busy.

- If approved, they’ll send you instructions to reset your account.

**4. Other Recovery Options**

**A. Using Email or Phone Recovery**

If you remember **some account details**:

1. Try logging in with different emails or phone numbers.

2. Use **Forgot Password** if you recall your email or phone.

**B. Identity Verification (KYC)**

If you went through **KYC verification**:

1. Submit an appeal with your **ID and selfie**.

2. Binance can match your ID with your account.

**C. Contacting Binance Support on Social Media**

For urgent help:

- **Twitter/X:** [@BinanceHelpDesk](https://twitter.com/BinanceHelpDesk)

- Use **Live Chat** if it’s available in your area.

**5. Tips for Keeping Your Account Safe**

- ✅ **Store your login details securely** (like using a password manager).

- ✅ **Enable Google Authenticator instead of SMS 2FA.**

- ✅ **Keep your email and phone updated in Binance settings.**

- ✅ **Back up your codes offline.**

Why are my assets frozen on Binance?

**6. FAQs About Binance Appeals**

**Q1: How long does a Binance account appeal take?**

⏳ **24–72 hours**, but it might take longer during busy times.

**Q2: Can I recover my account without email or phone?**

✅ **Yes**, you can do it through **identity verification (KYC)** and an appeal.

**Q3: What if I never did KYC?**

⚠ Recovery is tougher, but if you can, provide **transaction proofs**.

**Q4: Can I use a new email for the appeal?**

📧 **Yes**, Binance will connect it to your account once you recover it.

**Q5: What if my appeal gets denied?**

🔄 **Try resubmitting with more proof** (like old transaction IDs or a video selfie).

incorrect 2fa verification code Binance

**7. Wrap Up**

Forgetting your Binance account doesn’t mean it’s gone for good. By submitting a **detailed appeal with ID verification**, you can get back in. To prevent future problems:

✔ **Secure your credentials**

✔ **Use Google Authenticator instead of SMS**

✔ **Keep your recovery options updated**

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