Alaska Airlines Terminal JFK

Alaska Airlines offers a variety of special assistance services at Alaska Airlines JFK Terminal 7 at JFK to ensure that passengers with specific needs have a comfortable and seamless travel experience. These services include:

1. Wheelchair Assistance:

Alaska Airlines provides wheelchair assistance from the curbside, through check-in, security, and boarding. Passengers can request this service when booking their flight or upon arrival at the terminal.

2. Assistance for Passengers with Disabilities:

For passengers with mobility challenges, hearing impairments, or vision impairments, Alaska Airlines offers personalized assistance. Staff can guide you through the terminal, help with boarding, and ensure a smooth travel process.

The terminal is equipped with accessible facilities, including ramps, elevators, and accessible restrooms.

3. Priority Boarding:

Alaska Airlines offers priority boarding for passengers who need extra time or assistance getting to their seats. This includes individuals with disabilities, elderly passengers, and families with small children.

4. Service Animals:

Passengers traveling with service animals are accommodated with dedicated seating arrangements and easy access to pet relief areas within Terminal 7.

5. Hearing and Vision Assistance:

Visual and auditory announcements are made throughout the terminal to keep passengers informed. Staff are available to assist passengers with hearing or vision impairments.

Alaska Airlines also provides TTY (Text Telephone) devices for passengers with hearing impairments.

6. Accessible Lounges and Rest Areas:

The Alaska Lounge and general seating areas are fully accessible, with designated seating for passengers requiring special accommodations.

7. Baggage Assistance:

Staff are available to assist passengers with baggage handling upon request, including help with retrieving checked luggage after the flight.

8. Medical Equipment:

Alaska Airlines allows passengers to travel with personal medical devices like oxygen concentrators, and staff are trained to handle specific medical needs in coordination with airline policies.

Passengers are encouraged to notify Alaska Airlines ahead of time to ensure that any special assistance needs are met efficiently at Terminal 7.