How to Pick a Tech-Savvy Hotel

Welcome to the era of digital innovation, where technology is intricately integrated into every facet of daily life. Consider a world devoid of smartphones, tablets, laptops, internet access, and a myriad of other intelligent solutions that are commonplace today. Such a scenario is truly astonishing and, indeed, beyond imagination. Technology has permeated the hospitality sector, prompting an increasing number of hotels to enhance their offerings to cater to the evolving needs of their guests. Below are some guidelines for selecting a technology-oriented hotel.

Reputation

In the hospitality industry, reputation—both online and offline—is of utmost importance. However, in the current landscape, a hotel’s online reputation has become crucial. An increasing number of customers, including leisure travelers, business professionals, event organizers, and guests, depend on social media reviews to inform their accommodation choices. Consequently, many hotels have established dedicated teams to monitor online feedback and address negative reviews with apologies and thorough responses.

Customer reviews provide valuable insights into the quality of a hotel’s services, amenities, and overall experiences. While hotels may promote their offerings as cutting-edge, the genuine experiences of guests will ultimately validate such claims. Therefore, it is essential to assess a hotel’s online reputation through travel reviews and social media interactions to ascertain its suitability for your needs.

Hotel bookings made easy

Gone are the days when bookings were made by either visiting the hotel’s corporate office in person or by telephone. With today’s technological development and fast-paced, busy lifestyles, hardly anyone has the luxury to do this. Hence, online bookings were introduced. Today, a guest can simply book a hotel with a few simple clicks from their smartphone or another device.

Many hotel chains and brands, including Discover ASR, have developed comprehensive websites detailing their properties, services, facilities, and policies. Additionally, booking sites such as booking.com and hotels.com also feature detailed information about properties. Some even provide virtual tours of rooms and hotel spaces. When choosing a tech-savvy hotel, pick one that makes your life easier by offering online/mobile booking facilities.

Convenient experiences

The check-in procedure can often be quite challenging, especially upon arrival when one encounters a large group of tourists crowding the reception area. Wouldn't it be preferable to check in with a simple click and proceed directly to your room? Fortunately, at a technologically advanced hotel, this is indeed possible. Mobile check-in is swiftly gaining traction on a global scale. Hotels around the world are acknowledging this increasing demand from their guests, with several establishments providing mobile check-in and check-out services, in addition to electronic kiosks.

However, the potential for enhanced convenience does not end there. Numerous hotels have now implemented keyless entry systems, primarily utilizing smartphones. The traditional keycard entry is likely to become obsolete in the near future. Some hotels have exceeded expectations by offering robot-assisted room service, a virtual concierge, and automated luggage storage. Guests can enjoy the novelty of a robot delivering their orders, a digital concierge that evokes imagery from a science fiction narrative, and a robot designed for luggage storage. While many hotels are still in the process of achieving such advancements, the availability of these options is beneficial when selecting a suitable tech-oriented accommodation.

Strong connectivity

Wi-Fi is perhaps one of your topmost requirements when choosing a hotel. It is what helps you stay connected. Many hotels offer Wi-Fi, but how will you know if it is effective? This is where reviews come in handy. Find hotels that have been rated as having a solid Wi-Fi connection across the hotel. Browse through sites dedicated to ranking hotel Wi-Fi services. Remember, without a good and free Wi-Fi connection, your stay is likely to be less convenient or hassle-free.

Simplified Hotel Bookings

The era of making hotel reservations solely through in-person visits to corporate offices or via telephone is long gone. With advancements in technology and the demands of modern life, few individuals have the time to engage in such practices. As a result, online booking systems have emerged. Today, guests can effortlessly secure hotel accommodations with just a few clicks on their smartphones or other devices.

Numerous hotel chains and brands, such as Discover ASR, have created comprehensive websites that outline their properties, services, facilities, and policies. Additionally, booking platforms like booking.com and hotels.com provide extensive information about various accommodations.