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The Impact of Remote Work on Corporate Culture

By Connie Jacobs-Walton

By Connie Jacobs-WaltonPublished about a year ago 3 min read

The new normal facilitated by the COVID-19 pandemic has led to the adoption of remote work worldwide. While more and more businesses are stuck to remote or hybrid working models, one crucial question has arisen: How does remote work affect organizational culture? On the positive side, remote work has been found to result in flexibility and enhanced work-life balance. Still, on the negative side, it has been found to present some organizational culture challenges, including building team spirit, engagement, and belongingness. Knowledge of these issues and their successful management depends on the successful management of these issues to sustain a healthy corporate culture in today's technologically advanced world.

The Corporate Culture Shift

A corporation's culture refers to the organizational norms, assumptions, and practices that define how an organization functions and how people in that organization behave. Most of this culture was created through people's meetings, casual discussions, and other activities in shared offices before the pandemic. However, due to the COVID-19 pandemic, many of these interactions are becoming rare, if not altogether nonexistent, and this threatens the erosion of the existing ties between workers and the erosion of the firm's organizational culture.

Remote work creates a more isolated environment. People do not discuss a new idea in the cafeteria or at their coworkers' desks but instead have a virtual call with an appointment. Thus, there is little opportunity for growing interpersonal interactions that help establish friendship, trust, and other common aspects.

Challenges to Corporate Culture in Remote Work

1. Communication Gaps:

Communication is a critical factor in a well-developed corporate culture; however, misunderstandings, time delays, and lack of collaboration can occur during remote work. That is because when the employees are geographically distributed across various places, time zones, or even the country, communication is formal and less frequent. This could result in the employees feeling lonely or isolated and thus not being at their best when it comes to productivity.

2. Team Cohesion and Engagement:

Another problem is establishing team cohesiveness. In a remote environment, it is incredibly challenging for them to feel that they are part of a team; this is even harder for new employees who have not had a chance to interact with other team members in person. This means that teams need to build friendships and relationships brought about by daily interactions and social activities.

3. Trust and Accountability:

Trust can be regarded as one of the key elements influencing the formation of corporate culture. Managers may lack physical means to check the productivity of the workers in such settings. On the other hand, the workers may feel the need to justify their existence, thus working to the extent of exhaustion. Telecommuting is premised on trust, whereby people are hired to work and not expected to report physically to work.

Solutions to Strengthen Corporate Culture Remotely

While remote work presents challenges, companies can take steps to preserve and even strengthen their corporate culture:

1. Prioritize Clear and Frequent Communication:

There has to be a clear indication as to how the two parties will communicate, be it using video calls, instant messaging, or even emails with updates. Teleconferencing, team meetings, and individual follow-up sessions will assist in maintaining employees' communication and awareness. There should be free and transparent communication so that the employees feel free to report their concerns and opinions.

2. Foster Team Building Virtually:

This means that even though people are not in the same room, efforts to build team spirit should continue. It is possible to stay connected and conduct fun team-building activities like online games, virtual cocktail hours, or team challenges. Sharing casual discussions through specifically designated social media platforms also creates room for inter-employee interactions.

3. Focus on Recognition and Inclusion:

It is, therefore, essential for employees to be rewarded or get some form of appreciation for their work or company accomplishments, no matter how big or small they may be. It is possible to include rituals like virtual shout-outs or even appreciation programs to enhance the sense of togetherness. Also, it is crucial to ensure remote employees are involved in the decision-making and other organization's affairs to ensure they do not feel left out.

Remote working affects corporate communication, but this factor does not necessarily have to be a problem. Organizations can, therefore, maintain and even improve their culture in this new mode of working through careful communication practices, engagement of virtual teams, and trust. The issue is to be purposeful about cultivating the values that are the essence of the company and about making every employee feel part of it, even if he is thousands of miles away from others.

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About the Creator

Connie Jacobs-Walton

An HR expert with more than 20 years of experience, Connie Jacobs-Walton. She can be found in Atlanta, Georgia. Visit ConnieJacobsWalton.net for more info.

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