Supreme Quilts

NEW QUILTS AND PILLOWS

OUR MANUFACTURING PROCESS

Each and every single item is made by myself and/or my wife, most orders placed are processed upon order. This means you get a fresh new product rather than one that has sat on a shelf for months on end. This also means you get a fluffier product that therefore lasts much longer.

Each Goose Down Quilt, Pillow and Mattress Topper has a personalised label attached to it, personalised means I hand write or fill in the details of your individual product. We do this because its personal and due to us having around 1000 different products, having mass produced labels for 1000 products is not cost affective. We use 1 generic label and fill the detail for the product you individually purchase.

Quilts usually take around 15-20 minutes to make so there is not a long wait time in processing. Again the product is usually made specifically for you.

The products are then packaged in our bright red re-usable bags which can be used for short term storage. They are then packed into a cardboard box for further protection, in some cases our goose down pillows maybe sent securely and safely in our strong red bags to help reduce the postage costs which have risen significantly lately.

WE USE CLASS 1 FEATHER AND DOWNS

We only use European Class 1 EN12934 IDFL and IDFB certified downs. Our supply comes from a suppliers in Germany and Poland with RDS and Downpass DIN CERTCO certifications. Oeko-Tex Standard 100 certification.

VETERINARY HEALTH CERTIFICATE

We recommend anyone considering buying elsewhere to ask the manufacturer to supply a Vet Health Certificate. This certificate will show the types of downs imported and from where they came from. It also will show various other requirements eg. non-live plucking. Supplying this document will prove that the filling is what is suggested and not an inferior Chinese product labelled as European.

Upon request we supply a Vet Heath Certificate with any product we sell. This can be sent with the product or via email, again only upon request to save paper. This will be a copy of the original supplied initially to Australian Customs and Quarantine before being passed onto us. Each container we receive has another certificate supplied to us, this certificate applies to the products we make from that container.

We do have a number of containers of downs arrive each year with various downs in them, this means some products made might be from containers received from the previous 1-3 years. Some downs sell faster than others. If other sellers or manufacturers refuse to send you a copy of the Vet Health Certificate then don't buy from them, they obviously don't want to show you what they are actually selling! IDFL or IDFB membership is no representation of quality or where the downs are sourced.

Our down and feathers are not plucked from live animals. To ensure this we have committed ourselves to a traceability codex. But that's not all. We fully monitor the procurement of our down across all stages of processing and can therefore prove the origin of our products at any time - for the protection of animals as well as the benefit of society. As part of a traceability system, we document the procurement of all down and feathers. Audits carried out by independent testing and certification organisations control the business practices of the company on a regular basis.

FILL POWER

Supreme Quilts use various European goose and duck downs, all have various fill power ratings. We only use the European method to calculate fill power, others use the USA method. The problem with the USA method is it distorts the figure, so you think you are getting something better when you are not. Take our Premium Polish Goose down as an example, it has a fill power of 850. If we were to convert this to the USA fill power rating it would have a fill power of 930.

This system used is typical of the US and is much like the thread count con where fibres are counted as threads to beef up the number. What it essentially does is create confusion. What this all means is when most seller mention fill power its a US fill power rating so as an example if they say it has an 900 fill power it is actually more like 800 at best. Its not the internationally preferred method. Only trust European fill power numbers.