What to do when my email doesn't work?

Why Is Android Email Not Working?

By default, your Android device uses Gmail to access email on the go. Sometimes this application can stop working, which means it won't sync new emails to your device. You can see this error appear in several ways:

• You can't send mail or email is stuck when sending.
• You can't open or read your email.
• You don't receive new emails.
• The email app is very slow.
• You receive an "Account not synced" error.

How to Fix Email on Android

• Check your device’s internet connection. You can verify your device has a stable internet connection by checking if Wi-Fi is enabled (if at a location with accessible Wi-Fi) or if your mobile network shows a signal on your device.

• If you’re connected to a public Wi-Fi system, you may need to sign in or agree to their terms of service first. You can check for these requirements by opening your browse. It will automatically redirect you to any sign-ins or terms you need to accept.

• Restart your Android device. Many basic problems with apps on your Android device can be resolved simply by restarting it. That’s because a device restart clears the cache on your device and forces it to reload any apps or web pages that you might be having an issue with.Make sure to wait at least 30 seconds before powering your device on again.

• Update your email app. Whether you’re using Gmail or any other email service, you’ll want to ensure you have the most up-to-date version to ensure as few issues as possible. You can check the Play Store for your apps' latest updates and downloads.

• Check email sync settings. With many email applications, like Gmail, it’s possible to turn automatic email sync off, preventing your app from syncing and notifying you of new emails. You’ll need to turn it back on from the application’s settings if this happens.

• Check Android sync settings. Another setting that can easily be switched off is your device's built-in Android sync settings. To check this option ensure it's toggled in the Accounts section of your device's settings.

• Check device storage. Automatically syncing data to your Android device takes up space, meaning you’ll need free storage space for all that data to go. One possible way to fix your Android email not syncing is to free up storage space on your device. Typically, you want to keep at least 3-4 GBs free to help mitigate any storage issues.

• Reset your email account. If you still can’t get your email to work on your Android device, you can always try resetting the account completely. This is done through the settings on your Android device and will completely wipe the data for your email application, requiring you to sign in again once completed. This doesn't delete your email, it just removes and then re-adds the email account on the phone. ___________________________________________________

FAQ

• Why are my emails not being sent?

Emails may fail to send for various reasons, such as incorrect SMTP server details, mistyped usernames or passwords, internet connectivity issues, or blocked SMTP ports. Ensuring all settings are correct and checking your internet connection can help resolve these issues.

• What does ‘Failed to send email’ mean?

This error message indicates that your email couldn’t be delivered to the recipient. It could be due to issues with the SMTP server, incorrect login details, or a blocked connection by antivirus or firewall settings.

• Why are my emails not sending in Gmail?

If your emails aren’t sending in Gmail, it could be due to several factors, such as internet connectivity issues, incorrect SMTP settings, or problems with your Google account. Ensure you are connected to the internet, double-check your SMTP settings, and verify that your Google account is not experiencing any issues. If problems persist, try disabling any browser extensions or security software that might be interfering with Gmail.

• Why is my SMTP server not sending emails?

If your SMTP server is not sending emails, it could be due to several factors. Common issues include incorrect SMTP server details, blocked ports, server downtime, or authentication problems. Verify that your SMTP settings are correct, check if the server is operational, and ensure your login credentials are accurate. If these steps don’t resolve the issue, consider using a professional SMTP Relay Server like TurboSMTP for enhanced reliability and support.

• Can receive emails but can’t send them?

If you can receive emails but can’t send them, the issue is likely related to your SMTP server settings. Check to ensure your SMTP server details are correct, including the server address, port, and authentication credentials. Additionally, verify that your internet connection is stable and that your antivirus or firewall settings are not blocking the outgoing mail server. If your email is not received by others, these steps should help resolve the issue.

• Why is my email not delivered?

An email may not be delivered due to various reasons such as incorrect recipient addresses, server issues, or your IP address being blacklisted. Ensure that the recipient’s email address is correct, check your SMTP server settings, and verify that your IP address has not been flagged for spam. Using a professional SMTP Relay Service like Turbo SMTP can help improve delivery rates and provide additional support.