Early morning blue
I breathe the life within you
Never let me go
About the Creator
Steve Gallegos, Esq.
As "America's Ambassador on Success," Steve Gallegos is an Attorney, international speaker, and authority on communications. He is the President of the Voices of Impact Awards, which celebrates people with stories that inspire humanity.
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Responding to Online Customer Complaints
During a recent training session on improving business communications for the sales team of a large furniture retailer, one of the attendees asked about the appropriate way to respond to online complaints, and negative reviews. The Client asked "whether," and "how" to respond, especially when it appeared the review was bogus, and possibly an underhanded attack by a shady competitor.
By Steve Gallegos, Esq.7 years ago in Journal
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