Lifehack logo

Why My Hotmail Email is Not Working On iPhone

We will provide easy troubleshooting tips to quickly resolve the issue Hotmail email is not working on iphone

By Supportteam- (for assistance 1-85O-923-O380)Published about a year ago 4 min read
Why My Hotmail Email is Not Working On iPhone
Photo by CardMapr.nl on Unsplash

Hotmail is one of the most helpful used email services among users in this fast-paced world. Hundreds of millions of people use it to send emails every day, it’s difficult to imagine a world where email doesn’t exist!

However, it's not that hard to meet that from time to time, Hotmail issue arises, not sending or accepting emails, etc. Such a problem can be really upsetting especially when you are in a rush to send an email (Feel free to call us anytime you need support)

why is Hotmail not Loading on iPhone and how you can fix it?

There can be numerous reasons that cause Hotmail not to work on iPhone 13, iPhone 14, or iPhone 15. Here is a list of most possible reasons:

  • Bad internet connection could be associated with your phone
  • You can't get access to your service with invalid log-in information
  • Too many caches and cookies exist on your device.
  • The version of the App used may also be old, thus causing this issue.
  • Maybe it is the iPhone system problem that is stopping your Hotmail from working
  • These are the main reasons your Hotmail is not working on iPhone.
  • We will try to solve all these issues using the methods mentioned below.
  • Reset Network Settings. :- go to your iPhone Settings > General > Transfer or Reset iPhone > Reset >Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and any VPN/APN settings you've used before. After finishing network settings reset you must manually; reconnect to any Wi-Fi network. You should then force close and reopen the Mail app to see if the problem persists.
  • Check Mail Settings :-when your iPhone e-mails stop updating, it is time to take a whirlwind tour to double check your e-mail update settings. Start by going over to Settings > Mail > Accounts > Fetch New Data, then toggle on the Push button. However, enabling the Push is not recommended should you want to extend iPhone's battery life.
  • Delete and reinstall Mail app: Go to settings > general > iPhone Storage > Mail and tap the Delete App button to remove the Mail app.
  • Remove and Re-Add the Account :-head to Settings > Mail > Accounts and select the faulty account. After that, tap Delete Account. When that’s done, return to the Accounts page and tap Add Account to re-add the account. Once you’re signed in and can see your emails, do a manual refresh to load new emails.
  • Enable Background App Refresh:-Allow Background app refresh by navigating to Settings > General > Background App Refresh and choose desired conditions for its use either Wi-Fi only or Wi-Fi and Mobile Data.
  • Update Your iPhone :-The Mail app may be unable to update your inbox due to bugs and glitches in the iPhone’s system software. Update to the latest iOS version by going to Settings > General > Software Update.
  • Contact Support: if you’ve tried all of this and your Hotmail email still not working, you’ll need to contact support

Conclusion

As you've seen, Hotmail-related iPhone issues can be easily resolved by following the simple troubleshooting tips outlined in this article. Whether the email on Hotmail does not work on iPhone or Hotmail stopped working, can't send or receive emails, we've covered it all.

FAQs on Hotmail (Outlook) Troubleshooting

  • How do I recover a forgotten Hotmail password?

Use the “Forgot Password” feature on the login page and follow the prompts to reset your password using your recovery email or phone

  • Why is my Hotmail account locked?

Your account may be locked due to suspicious activity. Use the account recovery process to verify your identity and unlock it.

  • How do I unblock my Hotmail account?

Proceed to the account recovery page, authenticate your identity by using your recovery email or phone number, and then continue with the instructions to unlock your account.

  • Why won't Hotmail let me send or receive emails?

This could be caused by server issues, invalid email addresses, or storage space. Ensure that the Microsoft server is working fine, correct your email address, or create space for storage.

  • How do I activate two-factor verification on Hotmail?

Go to your account settings, select Security, and turn on two-step verification for added protection.

  • What should I do if I think my Hotmail account has been hacked?

Immediately reset your password, check for any unauthorized changes to your account settings, and turn on two-step verification.

  • Why are my Hotmail emails going to the spam folder?

Clean your spam filter settings or tag valid e-mails as "Not Spam" so no more are sent to your junk mail folder. 

  • How can I free up space on my Hotmail account?

Delete unnecessary messages, such as those attached, and clean out the trash often

  • Why is my Hotmail not syncing across all my devices?

Check your syncing settings on each device and ensure you are using the latest version of the Outlook app or your email client.

  • How do I undelete Hotmail emails?

Navigate to your deleted items folder. If the message isn't there, use the "Recover Deleted Items" feature to recover it.

  • How big can attachments be when sending with Hotmail?

Generally, attachments are up to 20MB in size. If you are sending larger files, use One Drive or another cloud service.

  • Why can't I open attachments in my Hotmail account?

This could be due to blocked file types or file size restrictions. Try using a cloud storage service if the file is large.

  • How do I report a hacked or compromised Hotmail account?

Contact Microsoft’s support team, reset your password, and secure your account with two-step verification.

tech

About the Creator

Supportteam- (for assistance 1-85O-923-O380)

Reader insights

Be the first to share your insights about this piece.

How does it work?

Add your insights

Comments

There are no comments for this story

Be the first to respond and start the conversation.

Sign in to comment

    Find us on social media

    Miscellaneous links

    • Explore
    • Contact
    • Privacy Policy
    • Terms of Use
    • Support

    © 2026 Creatd, Inc. All Rights Reserved.