What is Southwest Airlines ORD Terminal?

Southwest Airlines is one of the most popular low-cost carriers in the United States, known for its customer-friendly policies, two free checked bags, and open seating policy. If you’re planning to fly Southwest Airlines from Chicago O’Hare International Airport (ORD), you might be wondering which terminal Southwest operates from and what to expect when flying in and out of ORD. This guide provides everything you need to know about Southwest Airlines' terminal at ORD.

Southwest Airlines at Chicago O'Hare International Airport (ORD)

Chicago O’Hare International Airport (ORD) is one of the busiest airports in the world, serving millions of passengers each year. It has four passenger terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 5.

Southwest Airlines operates out of Terminal 5 at ORD. This terminal primarily handles international flights, but Southwest uses it for its domestic operations as well.

Southwest Airlines Terminal at ORD: Terminal 5

Terminal 5 at O’Hare is known for being the airport’s international terminal, but it also serves select domestic airlines, including Southwest Airlines. Here’s what you can expect at Terminal 5:

• Check-in and Ticketing: Southwest Airlines check-in counters are located in Terminal 5. Passengers should arrive at least two hours before departure to allow enough time for check-in and security screening.
• Security Screening: Security checkpoints are available in Terminal 5, and wait times can vary. To save time, consider enrolling in TSA PreCheck if you frequently travel with Southwest.
• Gates: After passing through security, passengers can proceed to their assigned departure gates within Terminal 5. The exact gate number will be available on your boarding pass.
• Baggage Claim: If you’re arriving on a Southwest flight at ORD, you will need to go to the baggage claim area in Terminal 5 to retrieve your checked luggage.

Facilities and Amenities at Terminal 5

Since Terminal 5 handles a significant volume of international passengers, it offers a variety of amenities for travelers. Here are some of the key services and facilities you’ll find at Terminal 5:

Dining and Food Options

Passengers flying Southwest from ORD’s Terminal 5 have access to a selection of dining options, including:

• Tortas Frontera (Mexican cuisine)
• Big Bowl (Asian cuisine)
• Garrett Popcorn Shops (Chicago’s famous popcorn)
• Hudson Cafe (Quick snacks and coffee)

Shopping and Retail Stores

If you have time before your flight, you can browse various retail stores, including duty-free shops, luxury boutiques, and convenience stores for last-minute travel essentials.

Wi-Fi and Charging Stations

O’Hare International Airport provides free Wi-Fi, so you can stay connected while waiting for your flight. Charging stations are available throughout Terminal 5 for passengers who need to charge their electronic devices.

Lounges

While Southwest Airlines does not operate its own lounge at ORD, passengers with Priority Pass or memberships with certain credit card programs may access partner lounges within Terminal 5.

Transportation to and from Terminal 5

Since Terminal 5 is separate from the other terminals at ORD, passengers should be aware of the best ways to get there:

• O’Hare Airport Transit System (ATS): A free people mover train connects Terminal 5 to the other terminals, parking lots, and the Chicago Transit Authority (CTA) Blue Line for easy access to downtown Chicago.
• Rideshare Services: Uber, Lyft, and taxis are available at designated pickup points outside Terminal 5.
• Parking: Short-term and long-term parking options are available at O’Hare, with shuttle services connecting parking lots to the terminals.

Tips for Flying Southwest Airlines from ORD

If you're flying Southwest Airlines from Chicago O'Hare, here are some helpful tips to ensure a smooth experience:

1. Arrive Early: Since Terminal 5 can be busy, especially during peak hours, plan to arrive at least two hours before your domestic flight.
2. Check Your Flight Status: Delays can happen, so always check your flight status on the Southwest Airlines website or mobile app before heading to the airport.
3. Use Mobile Boarding Passes: Southwest Airlines offers mobile boarding passes, making it convenient to check in and get through security faster.
4. Know the Baggage Policy: Southwest allows two free checked bags, which is a great perk compared to other airlines that charge baggage fees.
5. Utilize Southwest’s Open Seating Policy: Since Southwest does not assign seats, check in 24 hours before departure to get a better boarding position.

Final Thoughts

Southwest Airlines operates out of Terminal 5 at Chicago O’Hare International Airport (ORD). While this terminal is primarily used for international flights, it also accommodates select domestic airlines, including Southwest. With modern facilities, dining options, and easy transportation connections, Terminal 5 provides a comfortable travel experience for Southwest passengers.

Whether you're departing from ORD or arriving, understanding the layout and services at Terminal 5 will help make your journey with Southwest Airlines as seamless as possible.