Queen Mary Cancellation Policy: A Complete Overview

This overview will explain the cancellation policy in a clear and simple way, so you understand what to expect if your plans change. From deadlines to potential fees, everything related to the Queen Mary Cancellation Policy is mentioned here in detail.

What Is Queen Mary Cancellation Policy?

Queen Mary Cruises' cancellation policy largely varies based on your voyage length and how early you cancel. Therefore, it’s crucial to fully understand the cancellation terms to avoid incurring substantial fees. Below is a detailed outline of the cruise line’s policy for your reference:

Cancellation Policy for Voyages of 30 Nights or Less

1. As per Queen Mary Cancellation Policy, a cancellation fee equal to 25% of the total ticket or deposit must be paid by the guest if the cruise is canceled 120–91 days prior to departure.
2. If the ticket is canceled 90–61 days before to the planned departure, a cancellation fee of 40% of the full value will be assessed.
3. 50% of the total ticket must be paid as a cancellation fee if a passenger wants to cancel their cruise 60–31 days prior to the sailing date.
4. If the reservation is canceled 30 to 15 days prior to the sailing date, a cancellation fee of 75% of the total ticket will be assessed.
5. 100% of the full ticket will be charged as a cancellation fee if the reservation is canceled 14 days or less prior to the sailing date.

Cancellation Rules for Voyages of More than 31 Days

1. Cancellation Made 150-121 Days Before Sailing: The cancellation fee equal to 30% of the total fare or deposit amount is charged.
2. Cancellation Requested 120-91 Days Before Departure: Guests need to pay 40% of the full fare as the cancellation amount.
3. Cancellation Made 90-64 Days Before Sailing: 50% of the full fare is charged as the fee by the cruise line.
4. Cancellation Requested 63-43 Days Before Departure: The cancellation fee equal to 75% of full fare is charged as the cancellation amount from the guests by the cruise line.
5. Cancellation Made 42 Days or Less Before Sailing: 100% of the full fare is charged as the cancellation fee from the passengers.

Policy For Reduced Deposit

1. The reduced deposit amount is used as the cancellation fee if the trip is less than 31 days and the cancellation is made 120–91 days prior to the sailing date.
2. If a voyage of less than 31 days is canceled 90 days or fewer prior to the sailing date, standard cancellation fees will be charged.
3. The reduced deposit amount is used as the cancellation fee if a cruise is 31 days or longer and the cancellation is made 150–121 days prior to the sailing date.
4. If a 31-day or longer journey is canceled 120 days or fewer prior to the sailing date, standard cancellation fees will be charged.

Additional Points to Consider

1. If you notify the cruise company at least 72 hours prior to midnight on the day of departure, you can cancel your Queen Mary voyage for any reason without incurring cancellation costs under Cunard's At-Ease Waiver Program.
2. If a cruise company cancels a trip due to a public health emergency or governmental order, your account will be credited with a Future Cruise Credit (FCC), which can be applied to any future journey booked before a specific date.
3. Remember that you will not be eligible for any refund, payout, compensation, or credit of your deposit if you decide to cancel a special promotion that was 100% non-refundable at the time of purchase.
4. Therefore, it is advised to buy travel insurance to cover cancellations for any cause, including illness or unforeseen situations. The insurance may cover some of the cancellation expenses.

Conclusion

Every person planning a cruise voyage must fully understand the cancellation policy of Queen Mary. The cancellation policy depends on the voyage duration because fees increase based on cancellation timing. All passengers must carefully understand the terms to prevent hidden expenses from arising. The At-Ease Waiver and travel insurance programs help travelers enjoy more security during their trips. By being informed, you can make adjustments to your travel plans with confidence.