Is Maybank Replacing MAE? A Long‑Time User’s Honest Take

Ever feel like every time you finally get comfy with a banking app… they kill it and “upgrade” you into chaos?

That’s exactly the fear bubbling up now with Maybank planning a new app that might replace MAE—and honestly, you’re not crazy for feeling uneasy about it.

This isn’t just “a new icon on your phone”; it’s your money, your bills, your Secure2u, your life admin.

So let’s talk about what’s really freaking you out behind this “future-ready” rebrand.

So… Are They Really Replacing MAE?

Yes, Maybank has openly said they’re working on a new retail app that may replace MAE, as part of a RM10 billion tech push and its ROAR30 strategy.

The CEO even said MAE is “good, but” they want new capabilities and a single app rolled out across multiple countries.

For you, the problem isn’t the corporate vision—it’s the real-life mess that might hit your day:

I mean, we just migrated from Maybank2u MY to MAE not long ago, after they discontinued the old app and told everyone to move.

Also, we already set up Secure2u, memorised the flows, and maybe, you even dragged your parents or partner through the switch.

And what about MAE outages and disruptions?

Where transfers, bill payments and even Secure2u were acting up while you were just trying to pay people or scan a QR.

So when you hear “new app, may replace MAE,” your brain doesn’t think “innovation.” It thinks:

Not. Again.

And that’s fair. Because the pattern is starting to look like: build app → push everyone to it → kill old app → repeat.

What The “Official Story” Isn’t Saying Out Loud

On paper, the story sounds sexy: RM10 billion poured into tech, regional digital footprint, one scalable platform, better cross-selling, more “capabilities.”

But zoom out a bit, and here’s what your anxiety is secretly whispering:

"If they could kill Maybank2u MY, they can kill MAE.”

They already discontinued Maybank2u MY in 2024 and told everyone to move to MAE, which then became the main app.

Now MAE itself might be on the chopping block.

“What if my money gets stuck during rollout?”

The MAE app has had disruptions before, including failed transfers, QR payments and Secure2u issues, and people struggled to reach customer service.

If that happened with a mature app, what about a brand new one?

“Are they thinking about their systems or my parents?”

The bank is focused on one platform across multiple countries and better fee-based income. But you’re thinking:

• How will I re-teach my mum to approve Secure2u?
• Will my recurring payments be okay on launch day?
• Do I need to panic-migrate… again?

Is this about my experience or their targets?”

The language is all about growth plans, ROAR30, regional strategy, fee-based income.

Notice how little you hear about hand-holding existing users through yet another transition.

I'm not being dramatic. I'm just tired of being the unpaid beta tester every time a bank wants to “future-proof” itself.

3 Quick Fixes To Protect Your Sanity (And Money)

You can’t control Maybank’s roadmap—but you can control how exposed you are when the switch hits.

Here are three power moves you can quietly make now:

Tip 1: Have a backup route ready (website + second bank)

Make sure you can log in smoothly to Maybank2u via the website and consider keeping a bit of money in a second bank for emergencies.

This way, if the app goes down during rollout like MAE did before, you’re not fully stuck with a trolley of groceries and a dead QR.

Tip 2: Audit your “automation traps.

List your recurring payments: bills, loans, savings transfers, DuitNow links, e-wallet top-ups.

If MAE gets replaced, those are the things that can silently fail.

Take screenshots of settings, note due dates, and be ready to double-check everything during the early phase of the new app.

Tip 3: Delay blind, early adoption—watch first.

When the new app launches, resist the urge to be the first to jump just because the promo video looks slick.

Give it a bit of time, watch user feedback, check if there are outage reports like the previous MAE disruptions, then move when things look stable.

Your money doesn’t need to be on the front line of their tech experiment.

Pick one of these and do it today. Future-you will be so relieved.

Conclusion

So yes, Maybank is likely moving towards a new app that may replace MAE, in the same way MAE once replaced Maybank2u MY.

And it’s okay if that makes you feel wary, tired, or straight-up annoyed—because you’ve seen what outages and forced migrations actually do to your day.

You don’t have to panic, but you also don’t have to be naive.

Start small: prep a backup, audit your recurring payments, and give any new app time to prove itself.

You’ve got this—before the next “upgrade” drops, grab that phone now and quietly put your safety nets in place. 😊