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How To Recover PayPal Account Without Email & Phone Number

Troubleshooting guide to fix recover PayPal Account

By Support-team | for assistance 1-85O-923-O38OPublished 12 months ago 6 min read
How To Recover PayPal Account  Without Email & Phone Number
Photo by appshunter.io on Unsplash

How To Recover PayPal Account Without Email & Phone Number

Are you having trouble because your PayPal account is linked to a phone number that you can't access? You are not the only one. Irregular phone number verification during the login process is there to protect your account from theft. And under normal circumstances, you'll be glad it exists. But when you're the rightful owner and under unfortunate circumstances, it can rightfully be frustrating. Luckily, there is a solution, although it depends on your luck and determination. So let's jump right into how to recover a PayPal account without a phone number.

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Recover PayPal account without phone number and password

So, you know your email address, but not your password. Alright. Follow these steps to restore a PayPal account if you forgot your password:

  • Visit the PayPal login page, enter your email address, and click Next.
  • Now tap on Forgot?
  • Select one of the following methods (not all may be available):
  • Receive a text message. It is not feasible.
  • Have us call you. It is not feasible.
  • Receive an email. Viable option. Enter the 6-digit code you received and click Continue.
  • Confirm the card number. Viable, but appears rarely, especially in Europe.
  • Answer security questions. It only exists if you configure this security measure. You may be required to enter your card number for additional identity verification.
  • Sign in to Google. Enter the Google account credentials and click Next.
  • Confirm via Facebook Messenger. You will get a 6-digit code, enter it and click Confirm.
  • Enter your new password twice, sign in, and then follow method

PayPal account recovery if you forgot your email address

Knowing your password doesn't mean much when you can't remember the PayPal account email address. To combat that, follow these instructions to recover PayPal account without an email address:

Knowing your password doesn't mean much when you can't remember the PayPal account email address. To combat that, follow these instructions to recover PayPal account without an email address:

  • Go to the login page mentioned above and click Having trouble signing in?
  • If the option doesn't appear, download the PayPal app for iOS or Android and tap Forgot? on the login page.
  • Tap/click Forgot your email?
  • Enter up to 3 email addresses that you think may have been used for PayPal.
  • If one of the 3 is correct, PayPal will highlight it.
  • Tap or click Continue.
  • Enter your old password or better yet, use method 2 to update it.

How to change the phone number linked to a PayPal account.

1. **Log in to Your PayPal Account**

- Go to the [PayPal login page](https://www.paypal.com/signin) and enter your username: your email address and password.

2. **Go to Profile Settings**

- Once you are logged in to the account, click on the **gear icon** (Settings) on the top right corner of the screen to open account settings.

3. **Select "Phone"**

- On the **Settings** page, click the **"Mobile"** or **"Phone"** tab (depending on the version you use), which displays the phone numbers currently associated with your account.

4. **Edit Your Number**

- To change your existing phone number, click the **"Edit"** button next to the respective phone number you wish to change.

- To add a new phone number, click **"Add a phone"** and fill in your new phone number.

5. **Enter New Phone Number**

- Make sure you type in the new phone number to link it to your PayPal account. Do not forget to enter the correct country code.

6. **Verify Your Number**

- PayPal will send a verification code to the new phone number. Enter the code to verify the change.

7. **Save the Change**

- After verifying the new phone number, click on **"Save"** or **"Confirm"** to make the change permanent.

8. **Remove Old Number**

- In case you want to remove the old phone number, just click **"Remove"** which is next to that old number.

9. **Wait for Confirmation**

- PayPal may send you an email or text confirmation once the phone number has been updated.

With these few simple steps, you will be able to quickly change the phone number linked to your PayPal account. This guarantees that an active and accessible number is still associated with the account for security and notifications.

1. **Is it possible to recover a PayPal account without having access to an email or phone number?**

- Yes, it is possible to recover a PayPal account even without access to an email or phone number. Alternative recovery methods include the use of account details, security questions, or contacting PayPal's customer support.

2. **If I don't have access to my email or phone number, what other means of recovery are available?**

  • - If you don't have access to your email or phone number, PayPal will offer the following alternative methods:
  • - **Security Questions:** If you set up security questions when creating the account, you may use these questions to verify your identity.
  • - **Identity Verification:** PayPal may ask about other personal details, such as your full name, addresses, or transactions you have completed.
  • - **Contact PayPal Customer Support:** You can directly contact Paypal to verify your identity and recover your account.

3. **How can I contact PayPal in case I do not access my email or phone number?**

- In order to reach PayPal, simply visit the [Help & Contact](https://www.paypal.com/us/smarthelp/home) page on its website. An even more assertive medium of direct contact would be through the **live chat feature** or calling PayPal at their customer service number (made available in the app or website). Identification must be provided followed by relevant information relative to your account.

4. **What information will PayPal ask from me to facilitate my account's recovery?**

  • - PayPal may unequivocally ask for information including;
  • - **Full name and Address** linked to the account
  • - **Recent Transactions** you made (if available)
  • - **Proof of Identity** government-issued
  • - **Credit card or bank account details** connected to your PayPal account.

5. **How long does it take to recover my PayPal account without the use of an email or phone number?**

- Depending on the complexity of the verification process, account recovery may take from minutes to many days. The procedure can take longer if further documentation is required.

6. **Can I change my email or phone number after recovering my account?**

- Yes, once you have successfully recovered your PayPal account, you can log into your account and change your email address and phone number. Log into the account settings in order to change your email address.

7. **What if I can't recover my PayPal account by using the website?**

- Contact customer service for PayPal directly if you can't recover your account through ordinary methods. They will instruct you on how to proceed and may require other information to establish your identity.

8. **Will PayPal be able to unlock my account if it is locked due to suspicious activity?**

- Yes, if PayPal suspends your account for suspicious activity, they will help you regain access. They might require you to answer security questions, submit ID verification, and explain recent transactions to increase your chances of successfully proving your identity.

9. **Can I recover my PayPal account using the mobile app?**

- Yes, you can try recovering your account using the PayPal mobile app. If unavailable, just follow the same recovery steps in the app as you would do on the website.

10. **What should I do if I do not receive any recovery emails or codes from PayPal?**

- If you don't have recovery emails or codes in your inbox, check the following forms as some of them may change or have slight variations:

- Ensure that you are using the correct email inbox including your spam or junk folders.

- Verify that the email address or phone number linked to your account is correct.

- In the second case, try the recovery of the profile through PayPal.

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