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How to Fix Quicken Error 108: Step-by-Step Troubleshooting Guide

Learn how to fix Quicken Error 108 with this step-by-step guide. Resolve banking sync issues caused by alerts on your financial institution's website quickly and easily.

By SmartechPublished 8 months ago 2 min read
Fix Quicken Error 108

Quicken Error 108 is a common issue encountered by users when trying to update or sync their bank accounts within the Quicken software. It typically occurs when there is a message or alert on your bank's website that requires your attention something that Quicken cannot bypass or interpret directly learn how to Fix Quicken Error 108 Code.

In this guide, we’ll break down what causes this error how to fix it and how to prevent it in the future.

What Is Quicken Error 108?

Quicken Error 108 usually occurs when there's an unread message, alert, or notification on your financial institution's website. Since Quicken uses a direct connection to download account information, any pending message on the bank's website can interrupt this connection and trigger the error.

These messages may include:

  • Account alerts
  • New terms and conditions
  • Promotional messages
  • Security notices
  • Survey requests

Until these alerts are acknowledged manually, Quicken is unable to proceed with the account update process, resulting in Error 108.

Main Causes of Quicken Error 108

Understanding the root cause is key to fixing the problem. Here are the most common triggers:

  • A pop-up or alert on the bank's website that blocks access to account data
  • Required user acknowledgment of a policy or security update
  • Expired or outdated login credentials
  • Changes to the bank website layout or structure
  • Bank website maintenance or downtime

How to Fix Quicken Error 108

Here’s a step-by-step approach to resolving the error:

1. Manually Log Into Your Bank's Website

Open your preferred browser and go to your bank’s official website.

  • Log in with your credentials.
  • Look for any messages or alerts (e.g., “Please accept updated terms” or “New security notice”).
  • Read and acknowledge these messages.
  • Log out once all alerts are cleared.
  • Return to Quicken and try updating your accounts again.

2. Update Quicken to the Latest Version

Running an outdated version of Quicken can result in connection errors. To ensure compatibility:

  • Open Quicken.
  • Go to Help > Check for Updates.
  • Install any available updates.
  • Restart Quicken and check if the issue is resolved.

3. Refresh the Bank Connection

  • Go to the account showing the error.
  • Click the gear icon or choose Update Now from the account actions menu.
  • Enter your bank credentials when prompted.
  • Wait for the sync process to complete.
  • This refresh often resolves temporary sync glitches.

4. Deactivate and Reactivate the Account (If Needed)

If the error persists:

  • Navigate to Tools > Account List.
  • Click Edit next to the affected account.
  • Under the Online Services tab, click Deactivate.
  • Once deactivated, return to the same tab and select Set Up Now to reconnect.

This forces Quicken to re-establish a clean connection with your bank.

Preventing Quicken Error 108

To minimize the chances of encountering Error 108 in the future:

  • Regularly log into your bank’s website to check for new messages.
  • Make it a habit to clear or acknowledge alerts immediately.
  • Keep Quicken updated to the latest release.

Avoid making login or security changes on your bank’s website without updating them in Quicken.

Final Thoughts

Quicken Error 108 is more of a communication block than a software bug. By staying proactive, checking for bank alerts, and keeping your software up-to-date, you can quickly resolve this error and avoid future disruptions.

If the error continues even after performing all the steps above, it may be worth reaching out to Quicken Support or your bank's online banking support team for additional help.

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