How to Contact amazon.com/support?

Whether you haven't received your package yet or just have a question about your Prime account, it can be difficult to know how to contact Amazon. Fortunately, Amazon has a 24/7 support service, so you can cancel an order, return an item, or even get troubleshooting tips on how to set up an item you received. Here's how to Contact 1888(479)-9644 amazon.com/support by phone, chat, email, and more.

How to contact 1888(479)-9644 Amazon support by phone

You can call Amazon support by phone at 1-888-280-4331. This line is open 24 hours a day, 7 days a week. However, you'll probably have to wait on hold and then answer a series of questions from a help desk bot, but eventually you'll be able to talk to a real person.

You will also need to have a smartphone on hand that is linked to your Amazon account. At the start of the call, Amazon requires you to verify your identity by replying to a text message.

If you don't want to phone and wait on hold, you can also Contact 1888(479)-9644 amazon.com/support via chat. That is how:

How to contact 1888(479)-9644 Amazon support via chat

To chat with Amazon Support, go to amazon.com/contact-us and click Help with something else > Something else > I need more help. You can then type a question in the text box at the bottom of the popup chat window and click Send or press Enter on your keyboard.

These exact steps may change over time, but you'll always want to use the more general options, like "I need more help." If that link doesn't work, you can also access the contact page by scrolling to the bottom of any Amazon page and selecting Help.

Once you open the chat, you are still not talking to a real person. However, if you type "talk to a real person" into the chat and then select the more general option, such as "I need more help," you may get a response, depending on how busy Amazon support is.

How to chat with Amazon support service on mobile

To chat with Amazon Support on the mobile app, tap the three lines icon in the bottom right corner of your screen and go to Support > Get help with something else > Something else > I need more help. Finally, type in the chat box at the bottom of your screen and tap Send.

1. Open the Amazon mobile app. If you don't already have the app, you can find it in the Apple App Store and Google Play Store.
2. Then tap on the three line menu icon. You will find it in the lower right corner of your screen.
3. Then scroll down and tap on Help Desk. You'll see this at the bottom of the page.
4. Then scroll down to Other and tap See all. You'll find it near the bottom of the page.
5. Then tap I need more help.
6. Finally, you can write your question in the chat box at the bottom of your screen. When you're done, tap Send in the bottom right corner of your screen.

How to contact Amazon by email

There are only two email addresses you can use to contact 1888(479)-9644 Amazon customer support. If you are having problems with your account or billing, please email [email protected].

However, Amazon support representatives can take several hours or even days to respond to an email. On the other hand, sending an email creates a record of your correspondence, so it might be the best option in some cases.

How to contact a seller on Amazon

To contact a specific seller on Amazon, go to amazon.com or open the Amazon mobile app. Then go to the page with the item in question and click on the name of the seller. You'll see this below the Buy Now button. Finally, click Ask a question on the next page to start a chat.

Once you start a chat with a seller, you can find a chat log and respond to messages on the Buyer-Seller Messages page. However, you cannot start a new conversation here.

To navigate to this page on a desktop browser, click Your Account & List in the upper right corner of the window, and then click Your Messages.