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Facebook Not Working on iPhone? 9 Ways to Solve the Issue

Expert Solution fix Facebook not working on iPhone

By Facebook | for assistance 1-850-923-O38OPublished 12 months ago 5 min read
Facebook Not Working on iPhone? 9 Ways to Solve the Issue
Photo by Timothy Hales Bennett on Unsplash

Facebook Not Working on iPhone? 9 Ways to Solve the Issue

Facebook has become a central platform for communication, sharing moments, and staying connected with friends and family. However, it can be frustrating when the app doesn’t work on your iPhone. Various factors can cause the Facebook app to malfunction, from technical glitches to network issues. If you’re experiencing problems with Facebook on your iPhone, we’ve compiled a comprehensive guide with 9 effective ways to troubleshoot and resolve the issue.

1. Restart Your iPhone

A simple restart can often resolve temporary glitches with the app. Restarting your iPhone resets the app and clears processes that may be causing Facebook to malfunction.

How to Restart Your iPhone:

  • - **For iPhone X or later**: Press and hold the side button and either volume button until the slider appears. Drag the slider to turn off your iPhone. Once your iPhone has turned off, press and hold the side button again until you see the Apple logo.
  • - **For iPhone 8 and earlier**: Press and hold the top (or side) button until the slider appears. Drag the slider to turn off your iPhone, then hold the button again to restart.

2. Update the Facebook App

Having the old version of the Facebook app might cause slowdowns in its performance. Facebook updates the app regularly to fix bugs and enhance functionality.

How to Update Facebook App:

  • - Open the **App Store** on your iPhone.
  • - Tap on your **profile icon** in the upper right corner.
  • - Scroll down to view pending updates and look for Facebook.
  • - If an update is available, tap **Update** next to the Facebook app.

3. Verify Internet Connection

Ensure that your internet connection is good and stable enough for Facebook. A weak internet connection or intermittent connection may also cause problems.

How to Check Your Internet Connection:

  • - **Wi-Fi**: Go to **Settings > Wi-Fi** and check if you are connected to a network. Try disabling Wi-Fi and then enable it again.
  • - **Mobile Data**: Go to **Settings > Cellular**, check that cellular data is turned on for Facebook.
  • You can test your connection by trying to open web pages or other apps that need the internet.

4. Clear Facebook Cache

Although iOS doesn't have the option to clear app cache like Android devices do, uninstalling and reinstalling the app is a good way to clear the cache and all the stored data.

Clear Facebook Cache

  • Go to **Settings > General > iPhone Storage**
  • Locate Facebook on the list and tap on it
  • Tap **Delete App**, confirm
  • Reinstall Facebook from the **App Store**

5. Turn Off Background App Refresh

Background App Refresh allows apps to update their content while running in the background. However, it may cause performance issues if you have many apps refreshing at once.

How to Disable Background App Refresh:

  • - Go to **Settings > General > Background App Refresh**.
  • - Either toggle it off completely or restrict it only to Wi-Fi.
  • Scroll down to find Facebook and toggle it off if you want to specifically disable it.

6. Reset Location and Privacy Settings

Improper location settings will cause issues in Facebook's ability to work when you're making use of the location-based features.

\How to Reset Location and Privacy Settings:

  • - Tap **Settings > General > Reset**.
  • - Tap **Reset Location & Privacy**.
  • - You'll be required to configure app permissions once again, and this will include Facebook.

7. Check for iOS Updates

At times, the iOS may need to be updated so that it will work with the Facebook app correctly. It helps prevent issues such as those listed above.

How to Update iOS

  • Settings > General > Software Update
  • If there is an update, tap Download and Install

8. Reinstall Facebook App

This will get rid of the persistent problem if none of the solutions above works.

How to Install Facebook App again:

  • - Access the **Settings > General > iPhone Storage**
  • - Locate the Facebook app. Then tap it
  • - Tap Delete App.
  • Open the App Store, locate the Facebook and click on **Get**.

9. Check Server Status of Facebook

At times, Facebook could experience server crash or server upgrade sessions that impact how it runs. In the case where its servers are offline, you would be unable to get into it.

How to Check Server Status:

  • Visit third-party websites, such as [Downdetector](https://downdetector.com), and look for whether others are complaining about issues.
  • Look into social media platforms to see if others are having the same problem.

Frequently Asked Questions (FAQs)

Q1: Why is Facebook not working on my iPhone?

A1: There are several reasons why Facebook may not work on your iPhone, including an unstable internet connection, app cache, outdated app, or server issues.

Q2: How do I update Facebook on my iPhone?

A2: Open the App Store, go to your profile, scroll to see pending updates, and tap "Update" next to Facebook if an update is available.

Q3: Why is my Facebook app crashing on my iPhone?

A3: It might crash due to software being outdated, too little memory, or data having become corrupted. Usually, you'd just have to restart the device or the app.

Q4: Facebook pages are loading slowly on my iPhone. Help.

A4: This may be due to internet problems or in-app issues. Check your internet speed and possibly update or reinstall the app.

Q5: Is there a way to clear cache for Facebook on an iPhone?

A5: For iPhones, the process of clearing cache manually is not supported. The only alternative is deleting and reinstalling the app.

Q6: How can I reset my location settings for Facebook?

A6: To reset location settings, go to Settings > General > Reset and then select Reset Location & Privacy. This will revert all location settings for all apps.

Q7. What should I do if Facebook is not working after updates?

A7: If you run into problems, you can just restart your gadget, clear app cache by uninstalling and installing the app back again, or even check for your internet.

Q8: What shall I do if these solutions have not worked for me?

A8: If you’ve tried all solutions and are still facing problems, consider reporting the issue to Facebook through their Help Center or seeking assistance from Apple Support.

Conclusion

Having problems with Facebook on your iPhone can be frustrating, but most of these issues can be solved by proper troubleshooting. You can solve the problems using the 9 methods mentioned above to continue using Facebook without interruptions. If you continue to experience issues, do not hesitate to get further help from Facebook or Apple support. Updates on your apps and device will ensure a seamless experience on the platform in the future.

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