Facebook not working? How to fix common Facebook issues

Facebook has become the world’s social network of choice. It’s, by far, the most popular, with over three billion active users as of February 2024. We’re sure many of you are using Facebook to communicate with just about everyone. This is why running across unexpected bugs and issues may be more than annoying. We’ve compiled a list of solutions for Facebook not working

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The various causes and potential fixes listed below will provide insight into why Facebook might not be working for you.

1. **Having Internet Connection Issues**: Check your Internet connection. Try loading another webpage or app to see if your Internet works or not.

2. **App Update**: Make sure you are using the latest version of the Facebook app. Check your app store (Google Play Store or Apple App Store) for any available updates.

3. **Browser Cache**: If you're using Facebook on a web browser, clear your browser's cache and cookies as it could fix loading problems.

4. **Facebook Server Down**: At times, Facebook servers go through outages. Check sites like [DownDetector](https://www.downdetector.com) to spot if anyone else is having a problem.

5. **Facebook Account Issues**: If Facebook isn't working for you, either log out and log back in or check your email. Your account may have been temporarily suspended or restricted for some reason.

6. **Device Storage**: If your device's internal storage is low, that can lead to the failure of apps. Clear some space and restart the app to check whether it works.

7. **Outdated Operating System**: Ensure that either your phone's or computer's operating system is updated. The OS could be outdated and render it incompatible with the latest version of the Facebook app.

8. **Network Settings**: Check your device's network settings. Restarting the Wi-Fi connection may help; you may also switch between Wi-Fi and mobile data to test whether the problem persists.

9. **VPN or Proxy Issues**: If you're using a VPN or proxy, it could interfere with your Facebook connection. Try disconnecting your VPN or turning off the proxy.

10. **Conflicts Between Apps**: Some apps or security software (like firewalls or antivirus programs) may block Facebook from working if other apps may be conflicting with it. Disable them temporarily to see if that works.

Some **Facebook security tips** to access your account securely.

1. **Use a Strong Password**

- Use a strong, unique password with a mix of uppercase, lowercase, numbers, and symbols. Do not set something easily guessable, like the name or birth date.

2. **Enable Two-Factor Authentication (2FA)**

- Use a two-factor authentication (2FA) process in the security settings to add another layer of protection. It will send a verification code to your mobile number or email every time you log in from an unfamiliar device.

3. **Be Careful of Third-Party Apps**

- Limit and review third-party apps connected to your Facebook account by revoking access to any apps you no longer use or trust from the "Apps and Websites" under Settings.

4. **Check for Suspicious Activity on Your Account**

- Regularly check your "Login Activity" to see if there are signs of anyone accessing your account, accessible through Settings > Security and Login > Where You're Logged In.

5. **Keep Your Email and Phone Number Updated**

- Keep it up-to-date, so it is easier to recover the account if you get locked out or if there is some suspicious activity.

6. **Scheme of Phishing**

- Do not fall for any phony message or link that appears to be from a Facebook source. Always check upon the schemes of scammers, and do not click on links about which you have doubts. Facebook never asks for your password through email.

7. **Privacy Settings Review on Regular Basis**

- Over time, check the privacy settings and make any adjustments needed to ensure who can see your posts, friend list, or other personal info. Sharing your posts with "Friends" or "Only Me" would help add privacy.

8. **Log Out from Any Shared Device**

- Always log out from Facebook when you use public or shared computers/devices. You may also wish to use the "Log Out of All Sessions" feature in your security settings for peace of mind

9. Set Up Login Alerts

Configure login alerts to advise you when your account is accessed from a new device or location. This enables quick recognition of unauthorized access.

10. Use Trusted Contacts for Account Recovery

Add trusted contacts in case you get locked out of your account; these friends can help you recover your account if you're unable to access it.

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Here Some **FAQs** about Facebook not working?

1. **Why is my Facebook not loading?**

- **Answer**: Your Facebook might not load due to poor internet connectivity or the Facebook server being down. You might want to check your internet connection or visit [DownDetector](https://www.downdetector.com) to see if there are any outages.

2. **Cannot log into my Facebook account?**

- **Answer**: Double-check the username and password. If you can't remember them, click on the link at the bottom, "Can't Login?" You may need to reset your account. If you're having problems logging in to Facebook, check your email for a message from us about your account.

3. **Facebook app keeps crashing. What should I do?**

- **Answer**: Restart your device. Update the Facebook app from the Google Play Store for Android or the Apple App Store for iOS. If it still crashes, uninstall and reinstall the app.

4. **I am not receiving Facebook notifications. What do I do?**

- **Answer**: Make sure your notification settings within Facebook are enabled. Go to Settings > Notifications to check. Also, make sure notifications are allowed on your device, both in the app settings and your phone settings.

5. **Facebook is showing an error message when I try to post or comment. What should I do?**

- **Answer**: This can happen either due to a temporary issue with Facebook's servers or a problem with your internet connection. You can refresh the page or restart the app. Else, it could possibly be due to cache accumulation. In such cases, you might want to clear app cache/browser history to have a fresh start.

6. **Cannot upload photos or videos on Facebook. Why?**

- **Answer**: Check your internet connection. Also, make sure that it's allowed for Facebook to access your media files. If you're using a browser to upload, you should try clearing the browser's cache and updating it.

7. **The Facebook login page is not opening – what do I do?**

- **Solution**: It can be an issue from the cache or cookies of your browser. Clear them and try restarting your browser. If you are on a mobile app, restart your device or uninstall and then install the app.

8. **Why does Facebook not work on my computer but works on my phone?**

- **Solution**: It could be your browser giving this issue. Try updating your browser, clearing cache and cookies, or trying a different browser. Or you can disable any ad blockers that might be interfering with the site.

9.**How? Do I restart Facebook because it's not opening on a mobile phone?**

- **Solution**: Ensure the device has the latest software update, and the Facebook app is updated as well. In case the app doesn’t work as desired, try uninstalling and reinstalling it.

10.**Loading Facebook pages does not work. How can this be corrected?**

- **Solution**: Try refreshing the page, or log out and log back in. If it is not working on a mobile device, clear the app's cache, or could reinstall the app. If you are using a browser, open the page in Incognito mode to rule out the possibility of cookies or extensions causing the problem