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Facebook Not Working? 9 Tricks to Fix Facebook Problems

Expert solution to fix Facebook Problems

By Facebook | for assistance 1-850-923-O38OPublished 12 months ago 5 min read
Facebook Not Working? 9 Tricks  to Fix Facebook Problems
Photo by Timothy Hales Bennett on Unsplash

Facebook Not Working? 9 Tricks to Fix Facebook Problems

Facebook has become an integral part of our daily lives, connecting us with friends and family, providing entertainment, news, and serving as a platform for sharing and discovering new content. However, despite its widespread popularity, users can sometimes face issues that hinder their experience on the platform. Whether you're unable to access your account, experiencing slow load times, or facing issues with features, here are nine effective tricks to troubleshoot and fix common Facebook problems.

1. Check Facebook Server Status

Before looking into more sophisticated solutions, check whether the problem is a bit on Facebook's end. Sometimes, Facebook may experience downtime or have server issues that can block access for users.

How to Check Server Status:

  • - Go to websites such as [Downdetector](https://downdetector.com) or [Is It Down Right Now](http://www.isitdownrightnow.com) and check if there are similar reports from other users.
  • - In case of a general problem, it's advisable to wait for Facebook to sort it out.
  • - You can also look for updates about the server status and maintenance from Facebook's official status page.

2. Clear Cache and Cookies

Caches and cookies are there to load pages quickly, but they sometimes create issues with websites like Facebook. It is able to solve most of the technical issues by clearing your browser's cache and cookies.

How to Clear Cache and Cookies:

  • - For **Google Chrome**: Settings > Privacy and security > Clear browsing data. Then, choose "Cookies and other site data" and "Cached images and files," then tap "Clear data."
  • - For **Firefox**: Options > Privacy & Security > Cookies and Site Data > Clear Data.
  • - For **Safari**: Preferences > Privacy > Manage Website Data > Remove All.

3. Update the Facebook App

If you’re using the Facebook app on your smartphone or tablet, ensure that it’s up to date. Outdated versions of the app may lead to performance issues.

How to Update:

  • - **For iPhone**: Open the App Store, go to Updates, and update Facebook if available.
  • - **For Android**: Open the Google Play Store, search for Facebook, and update it if necessary.

4. Restart Your Device

Sometimes, the simplest solution to momentary issues on Facebook may be to restart your device.

How to Restart:

  • - For **Windows**: Use the Start menu, power icon, and choose "Restart."
  • - For **Mac**: Use the Apple menu and select "Restart."
  • - For **smartphones**: Press and hold the power button and choose "Restart" or "Reboot."

5. Check Internet Connection

A stable internet connection is crucial for accessing Facebook smoothly. If your connection is slow or intermittent, it may cause issues.

Steps to Check Connection:

  • - Restart your router.
  • - Try connecting to a different Wi-Fi network.
  • - Run a speed test to see if you’re getting the bandwidth you’re paying for.

6. Disable Browser Extensions

Certain browser extensions may conflict with Facebook's functionality. Temporarily disabling these extensions can help troubleshoot the problem.

How to Disable Extensions:

  • - For **Chrome**: More (three dots) > More tools > Extensions. Uninstall any unnecessary extensions.
  • - For **Firefox**: Click on the menu button, select Add-ons, and disable extensions.

7. Reinstall the Facebook App

If the problems persist, try uninstalling and reinstalling the Facebook app. This will download the latest version and could fix any remaining issues.

How to Reinstall:

  • - **For iOS**: Tap and hold the Facebook app, choose Remove App, and confirm. Then, open the App Store to download it again.
  • - **For Android**: Go to Settings > Apps > Facebook > Uninstall. Then, download it again from the Google Play Store.

8. Check Account Security

Sometimes, the problem is related to account security. Facebook may limit certain features if it detects suspicious activity.

How to Scan for Security

Login to Facebook and go to Settings > Security and Login. Scanning the account for any suspicious logins and taking steps to secure your account. Turning on two-factor authentication and change password often

9. Clear Local Storage of the Browser

Browser local storage at times can be full of things that make it malfunction and stop Facebook from functioning properly. This can be rectified by clearing it.

How to Clear Browser Local Storage:

  • For **Chrome**: Settings > Advanced > Clear browsing data. Select "Cookies and other site data" and "Cached images and files," then click "Clear data."
  • For **Firefox**: Options > Privacy & Security > Cookies and Site Data > Clear Data.
  • For **Safari**: Preferences > Privacy > Manage Website Data > Remove All.

## Additional Tips

  • - **Facebook Mobile App**: If the problem occurs on the web version, attempt to use the mobile app. At times, it may perform better than the web version.
  • - **Report a Problem**: In case the given solutions do not work, report the problem to Facebook. Go to the Help Center and click on "Report a Problem.

Q1: I am unable to access my Facebook account.

A1: There may be a variety of reasons, such as server malfunctions, incorrect login credentials, or restrictions put on your account. Possibly, there were some alerts regarding the issue from Facebook in your email account.

Q2: Why does my Facebook application constantly crash?

A2: Try updating the app, clearing the app cache (for Android), or reinstalling it. If the problem persists, consider checking your device's software for updates or restarting your device.

Q3: Why is Facebook running so slowly?

A3: Slow performance can be caused by a weak internet connection, accumulated cache and cookies, or outdated browser/app versions. Following the steps outlined above should help improve performance.

Q4: My Facebook account has been hacked. What should I do?

A4: Go to Facebook's Help Center and follow the prompts for secure account recovery. Change your password immediately, and enable two-factor authentication to prevent future hacks.

Q5: How do I report a problem to Facebook?

A5: Go to the Facebook Help Center to report issues. Click on "Report a Problem" and use the guide depending on your issue.

Q6: What is this message: "Facebook Not Available"?

A6: The problem could be with server down or server maintenance. You might try closing and opening the application or wait for a while and then try again.

Q7: How do I retrieve my lost Facebook password?

A7: Go to the Facebook login page, click "Forgot Account?" and follow the instructions shown to regain your password.

Q8: Why are so many ads on Facebook?

A8: In Facebook, ads automatically appear based on your interests and activities. You can always report inappropriate advertisements as spam.

Using any of the following tricks will resolve most problems commonly occurring in Facebook. However, if this still fails, the user is suggested to refer the case to the Support System at Facebook for better service.

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