What is the cancellation policy on Cunard? | terms and conditions

Cunard Cruises has a cancellation policy that generally depends on the type of fare you booked and how far in advance you cancel your cruise. Typically, if you need to cancel, here are some key points to consider:

Policy for voyages of 30 nights or less

The cancellation policy for voyages lasting 30 nights or fewer is detailed below:

1. A 25% cancellation fee or the deposit amount will be applied to tickets canceled 120–91 days prior to the sailing date.
2. Reservation cancellations made 89–61 days prior to the departure date will incur a cancellation fee equal to 40% of the entire rate, per Cunard Cruises line cancellation policy.
3. 60–31 days prior to the sailing date, the passenger must pay a cancellation charge equal to 50% of the total amount.
4. Travelers will be charged 75% of the total amount if they cancel their ticket 30 to 15 days prior to the departure date.
5. A 100% cancellation fee of the entire price is required if the ticket is canceled 14 days or less prior to the sailing.

Rules for voyages of 31 Days or More

The cancellation policy for voyages lasting for more than 31 days is mentioned below in detail:

2. Twenty percent of the ticket price or money will be lost if a ticket is canceled 150–121 days prior to the sailing date.
3. If a reservation is canceled 121–91 days prior to the planned departure, travelers will be charged a cancellation fee equal to 40% of the entire ticket price.
4. If the ticket is canceled 90–64 days prior to the sailing date, a cancellation fee equal to 50% of the total value will be assessed.
5. A seventy-five percent Cunard Cruises Line Cancellation Fee will be applied if the client cancels their ticket between sixty-three and forty-three days prior to the sailing date.
6. A cancellation fee of 100% of the total amount will be applied if the ticket is canceled 42 days or less prior to the departure date.

Points to Consider

If Cunard is alerted by phone or in writing at least 72 hours before midnight on the intended departure date, there won't be any cancellation costs if you purchased the At-Ease Program.

A Future Cruise Credit (FCC), which can be applied to any new voyage reserved before a certain date, will be applied to your account if Cunard cancels a cruise because of a public health emergency or governmental order.

Additionally, keep in mind that if you choose to cancel a special promotion that was 100% non-refundable at the time of purchase, you will not be eligible for any kind of refund, payment, compensation, or credit of your deposit.

Therefore, purchasing travel insurance is recommended in order to cover cancellations due to any reason, including illness or unanticipated circumstances. In some cases, the insurance helps pay the costs of the cancellation.

How to Cancel Cunard Cruise Booking?

You can cancel your reservation online by going directly to the Cunard Cruise website and logging into your account. You can also get in touch with Cunard directly by calling their customer service hotline if you are having trouble canceling your reservation online or would rather have assistance in person. If you have booked your reservation through a third-party travel agency's website, then you should contact them directly to start the cancellation process.

Conclusion

Cunard Cruises’ cancellation policy varies based on the length of your voyage and the timing of your cancellation. For trips of 30 nights or less, cancellation fees increase as the departure date approaches, with a full fee applied for cancellations made less than 14 days in advance. For longer voyages, different fee structures apply. It’s beneficial to consider travel insurance and the At-Ease Program to protect your investment. Always refer to their website or customer service for specific guidance on your booking.