Top 20 Virtual Medical Assistant Companies in the USA

The healthcare industry is undergoing a digital transformation, and one of the biggest trends reshaping the landscape is the rise of virtual medical assistants. As more clinics, hospitals, and private practices adopt telehealth and digital health platforms, the need for remote administrative and clinical support continues to grow. Virtual medical assistant companies are stepping up to meet this demand, providing everything from appointment scheduling and insurance verification to EMR management and patient follow-ups.

In this article, we will explore the top 20 virtual medical assistant companies in the USA. Whether you're a solo practitioner or managing a multi-location healthcare group, these services can help you streamline operations, boost efficiency, and enhance patient care.

List of Virtual Medical Assistant Service Providers

1. Scribe Runner

Scribe Runner tops our list for good reason. As one of the most innovative virtual medical assistant companies in the USA, Scribe Runner specializes in providing fully trained remote medical assistants who are skilled in EMR documentation, patient intake, chart preparation, and real-time scribing. What sets ScribeRunner apart is its focus on customized solutions tailored to each healthcare provider's workflow. Whether you're using Epic, Cerner, Athenahealth, or another platform, their assistants are trained to work within your system seamlessly.

Additionally, Scribe Runner emphasizes HIPAA compliance and data security, making them a trusted partner for hospitals, specialty clinics, and private practices alike.

2. Hello Rache

Hello Rache is one of the most well-known names in the virtual healthcare support world. They offer trained healthcare virtual assistants (HVAs) for tasks such as medical scribing, charting, admin work, and patient communication. Their team consists of professionals with a medical background, many of whom are registered nurses or certified healthcare workers.

3. My Mountain Mover

My Mountain Mover delivers virtual medical assistants who can perform a wide variety of administrative and clinical tasks. They stand out due to their rigorous hiring process and strong commitment to quality. Their assistants are well-versed in HIPAA guidelines and work across different EHR platforms.

4. Virtual Nurse Rx

Virtual Nurse Rx focuses on providing registered nurses as virtual assistants for healthcare providers. Their assistants are trained in clinical workflow management, including triaging calls, handling lab results, and managing patient messages. If you're looking for a virtual medical assistant with real clinical experience, this is a top choice.

5. Zirtual for Healthcare

While Zirtual is a broader virtual assistant platform, their healthcare division has been growing quickly. They offer well-trained U.S.-based virtual assistants who can handle appointment setting, insurance paperwork, and patient data entry. Their assistants are ideal for non-clinical but essential office operations.

6. Vicky Virtual

Known for virtual receptionist services, Vicky Virtual has expanded into the healthcare space by offering assistants specifically trained for medical offices. Their services include answering patient inquiries, scheduling, and follow-ups, which help reduce the workload of front-office staff.

7. MedVA

MedVA is a premier provider of virtual medical assistants based in the Philippines but serving clients across the USA. Their assistants are college-educated and trained in U.S. medical systems. Services include virtual medical scribes, insurance verification, telehealth coordination, and more.

8. UAssist.ME

UAssist.ME offers customized virtual assistance for medical and wellness professionals. They cover both administrative and patient-facing roles. With bilingual (English-Spanish) assistants and dedicated account managers, they’re especially valuable for practices serving diverse patient populations.

9. Phoenix Virtual Solutions

Specializing in healthcare outsourcing, Phoenix Virtual Solutions offers skilled remote staff for front-office, back-office, and clinical documentation. Their team includes virtual assistants trained in billing, pre-authorization, medical transcription, and telehealth.

10. MyOutDesk Healthcare

MyOutDesk is a general virtual assistant provider, but their healthcare division is robust and highly experienced. They offer dedicated virtual assistants who are HIPAA-trained and experienced in medical billing, EMR management, and patient communications.

11. VA.care

VA.care is a growing player in the virtual assistant space for medical professionals. They offer VAs who are trained in using popular EHR systems and can help manage clinical notes, virtual check-ins, and schedule management. Their assistants are based in the U.S. and overseas, offering flexibility in pricing and availability.

12. SupportNinja Healthcare

SupportNinja provides highly trained offshore support staff, including virtual medical assistants who can handle scheduling, claims processing, and EMR tasks. Their quality assurance protocols and tech integrations make them a solid choice for enterprise-level healthcare providers.

13. TaskBullet Medical VA

TaskBullet uses a bucket system to deliver VA hours as needed. Their virtual medical assistants can be hired for tasks like patient communication, prescription refills, insurance coordination, and other back-office processes.

14. Wing Assistant

Wing Assistant’s healthcare VAs are capable of performing both admin and light clinical tasks, including data entry, billing, and lab order coordination. They use AI-driven dashboards to streamline task management and improve team communication.

15. Remote CoWorker

With bilingual virtual assistants and 24/7 availability, Remote CoWorker is ideal for practices needing flexible support. They focus on scalability, making it easy for growing practices to expand their virtual staffing as needed.

16. Ossisto Medical VAs

Ossisto provides customizable virtual assistant services with a focus on healthcare. Their medical assistants are trained in clinical workflow and can help with transcription, EMR entry, appointment setting, and customer support.

17. Smart VA Staffing Agency

Smart VA Staffing offers medical virtual assistants who specialize in helping busy doctors and clinics reduce their administrative workload. Their onboarding process includes a free trial period and training in U.S. medical practices.

18. Cyberbacker Healthcare Division

Cyberbacker is a popular virtual staffing agency that recently launched its healthcare division. Their assistants help with managing calendars, following up on appointments, and entering patient information into EMRs.

19. TAVAS (The Admin VA Services)

TAVAS focuses on providing virtual medical administrative assistants with experience in HIPAA-compliant communication. They assist in medical billing, reception duties, and data entry, tailored to small and medium-sized practices.

20. The Virtual Hub - Healthcare VA Services

The Virtual Hub delivers tailored healthcare VA solutions for functional medicine clinics, dentists, and general practices. Their assistants are trained in handling online patient interactions, email triage, and EMR updates.

Why Choose a Virtual Medical Assistant?

The rise of virtual medical assistant companies is not just about convenience—it’s about efficiency, cost-effectiveness, and scalability. Traditional in-house staffing can be costly, especially when accounting for office space, benefits, and training. Virtual assistants provide an alternative that’s not only budget-friendly but also easier to scale as your practice grows.

Additionally, these assistants often come pre-trained in common platforms like Athenahealth, Kareo, Epic, and eClinicalWorks, reducing your onboarding time and speeding up productivity.

What to Look for in a Virtual Medical Assistant Company

When selecting a virtual medical assistant provider, consider the following:

• HIPAA Compliance: Always ensure your VA provider meets strict HIPAA regulations.
• Platform Expertise: Match assistants with experience in your existing systems.
• Scalability: Choose a partner that can scale up or down depending on your needs.
• Specialization: Some companies focus more on admin tasks, while others offer clinical support—choose based on your priorities.
• Language Skills: If your patient base includes non-English speakers, consider bilingual assistants.

Final Thoughts

As healthcare continues to embrace digital solutions, virtual medical assistant companies will play a crucial role in improving workflows, reducing costs, and enhancing patient care. From EMR support to full-spectrum front-office tasks, the companies listed above are leading the way.

Whether you’re a busy solo practitioner or a large medical group looking for dependable support, companies like ScribeRunner are making it easier than ever to access qualified, professional virtual medical assistants tailored to your practice’s specific needs.